BMW Of Columbia

Took great care of me topping off my oil and getting me in and ou in and ou More

Service advisor was courteous and knowledgeable. Kept me updated on the service call via text and email. Waiting area was convenient and comfortable. Complimentary coffee while I waited. Staff was g Kept me updated on the service call via text and email. Waiting area was convenient and comfortable. Complimentary coffee while I waited. Staff was great. More

Service Advisor Saint Hadwin was Excelent . My rating is for the Dealer. I used BMW from 2008 to 2018. In Weston Florida. In Octuber 2024 purchased an X3 thinking I will get the same service My rating is for the Dealer. I used BMW from 2008 to 2018. In Weston Florida. In Octuber 2024 purchased an X3 thinking I will get the same service I got in Florida. Waiting 2 or more hours during service is not what I expected. They have no Leaner for the customers, More

Received customer in a timely manner manner. Associates were helpful .Completely answered all questions . Checked on customers periodically. Associates were helpful .Completely answered all questions . Checked on customers periodically. More

Great customer service and tries to satisfy all customers. Transportation was arranged for me by Demetrius Pearson to come and get my car. Awesome!!! customers. Transportation was arranged for me by Demetrius Pearson to come and get my car. Awesome!!! More

Great service. My service representative, Brantley, was professional and considerate of my needs as my car was being serviced. I highly recommend this dealership. My service representative, Brantley, was professional and considerate of my needs as my car was being serviced. I highly recommend this dealership. More

Noticed tire lost air. Picked up a screw in tire. Called service at 9:45am. By 11:45am, leaving dealership with new tire on BMWX5 Picked up a screw in tire. Called service at 9:45am. By 11:45am, leaving dealership with new tire on BMWX5 More

Upon entering the garage doors at 7:45 am, I was warmly greeted by the attendant. The staff members were well-groomed and pleasant to interact with. It appears that everyone enjoys working collaboratively greeted by the attendant. The staff members were well-groomed and pleasant to interact with. It appears that everyone enjoys working collaboratively with their team members. All team members maintained a jovial demeanor and demonstrated excellent customer engagement. More

My service consultant Jody provided great communication throughout the process, from the key handover at intake to the return at the end of service. She also provided insight regarding the new car warran throughout the process, from the key handover at intake to the return at the end of service. She also provided insight regarding the new car warranty. The service tech sent over a video clip explaining the condition of my tires & there recommendation. Knowledgeable & courteous. Thanks! More

Excellent service from beginning to end. Saint is a customer service professional.. can not speak highly enough of his professionalism and concern for customer and good service. Saint is a customer service professional.. can not speak highly enough of his professionalism and concern for customer and good service. More