BMW Of Columbia

The overall service was great. The salesperson search the make/model and year of the car I wanted. He did not pressure me in any way. The used car that I purchased was in excellent condition. The delivery make/model and year of the car I wanted. He did not pressure me in any way. The used car that I purchased was in excellent condition. The delivery of the car was awesome. It looked like new - interior and exterior. More

From the moment my fiancé and I walked through the doors the level of friendliness and willingness to assist exceeded our expectations. Brett Bostic, our salesman made us feel so comfortable and welcomed u the level of friendliness and willingness to assist exceeded our expectations. Brett Bostic, our salesman made us feel so comfortable and welcomed until we actually felt like we had known him for years. Brett showed a genuine interest and concern in our personal needs. Brett and the staff at BMW of Columbia made sure our purchasing experience was a quick and simple process. The staff at BMW was so polite and kind that we not only purchased one vehicle we came back and purchase a second vehicle within the same week. This experience surpassed my expectations along with any other experience that I have had at other car dealerships in my quest to purchase a vehicle. I could not have had a better experience. More

I currently work in the customer service industry, and I cannot tell you how many times a week I spend reveiwing with my team the importance of customer service, taking ownership in what you do and making s cannot tell you how many times a week I spend reveiwing with my team the importance of customer service, taking ownership in what you do and making sure you go the extra mile to take care of you customer so that they will come back and want to do business with YOU. BMW of Columbia, you have a true example of this working in your service department; Emilee McClellan has certainly won me over and I'm sure she will continue to do so moving forward. More

My BMW experience was wonderful, my car is fabulous, and Brett Bostic was fantastic. He was very helpful. My parents did not have time to come sign the paper work so he made arrangements to meet with them Brett Bostic was fantastic. He was very helpful. My parents did not have time to come sign the paper work so he made arrangements to meet with them at their convenience. Brett thoroughly went through information for clarity with me and he provided fast service. I have told my friends and family members about the the great service. Brett Bostic was very knowledgeable and helpful. The great customer service we received was a major selling point for me and has convinced my parents that they will be using BMW for future vehicle purchases. More

Emilee McClellan has been my service representative for all of my service visits in the last year. I have found her to be very knowledgeable about my automobile and its service requirements. She has also all of my service visits in the last year. I have found her to be very knowledgeable about my automobile and its service requirements. She has also been extremely helpful whenever I have needed to get service on short notice or on an unscheduled basis. I have found her to be unflaggingly supportive, friendly and cheerful whenever I had to bring the car in. She has helped me make decisions about which service actions would be cost effective. Finally, she has always been conscientious about making sure the job was done correctly. More

Overall my experience with BMW of Columbia was NOT the best; however, Emilee was more than accomodating, knowledgable, and extremely freindly - which i cannot say is the case for the entire service depart best; however, Emilee was more than accomodating, knowledgable, and extremely freindly - which i cannot say is the case for the entire service department. She will be the first person i deal with at BMW of Columbia from here on out. More

Was able to get all the questions answered from Mr. Bostic with the purchase of our vehicle and, he also explained to us about the sevice BMW service that is offered. Was able to have our vehicle ready Bostic with the purchase of our vehicle and, he also explained to us about the sevice BMW service that is offered. Was able to have our vehicle ready as promised. Assisted us in answering other questions that we had about a second vehicle. Mr. Bostic is a very well matter young respecfull individual and good sales person I would recommend him any time. More

The service rendered and the efficiency of the staff is truly exceptional. They have never hestitated to get answers to my questions and to keep me abreast of everything that is going on with my vehicle. truly exceptional. They have never hestitated to get answers to my questions and to keep me abreast of everything that is going on with my vehicle. The showroom is always immaculate and the refreshments are always fresh. More

Ms. Emilee McClellan and BWM of Columbia did a superb job on servicing my BMW. I didn't have an appointment and they graciously accommodated me. I am grateful for their professional services and for helping on servicing my BMW. I didn't have an appointment and they graciously accommodated me. I am grateful for their professional services and for helping me on such short notice. Trasha N. Hickman More

I purchased my very first BMW from Brent Bostic at BMW of Columbia, and I was very pleased with the courtious, helpful way in which the transaction was completed. Brent is a very knowledgeable sales person. Columbia, and I was very pleased with the courtious, helpful way in which the transaction was completed. Brent is a very knowledgeable sales person. I purchased the extended service contract because I want to be assured that my BMW will always be serviced in the first rate Repair shop, that Columbia is. Also, I have been bragging about the car and the sales force to all my friends and hope that at least one of them buys from Brent Bostic at BMW of Columbia. My sales experience there was very pleaseant. I have not yet required service, but I know that it will be addressed properly and completely. And also, Im sure that if any slight problem should arise, that Brent will be right there to assist getting it corrected. Overall, I have enjoyed my BMW and have had a good experience at BMW of Columbia, and will seek out Brent Bostic when I need another BMW. Thank you, Bob Barnes More