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BMW Of Columbia

Columbia, SC

4.6
1,566 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,566 reviews

August 31, 2026

Excellent service. The car was ready on time and delivered to my house. Thank you Brantley More

by ynaar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantley Padgett
August 28, 2026

I had a great experience with Matthew Maxwell at BMW Columbia. I appreciate the fast service and great customer service. More

by tytyd08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maxwell
Aug 29, 2026 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2026

My service appointment is always good and my service advisor is great! I’m always pleased More

by Aprilclorump@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service repair
Aug 30, 2026 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2026

Service Advisor, Saint Hadwin, was most helpful. When a routine wheel alignment resulted in discovery of a part replacement requirement, he worked closely w6me to minimize repair costs. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saint Hadwin
Aug 30, 2026 -

BMW Of Columbia responded

Hi Ryan, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. Please don't hesitate to reach out to us if there's anything more we can do!

August 24, 2026

I had to ask to be helped and when did was told he busy and would get to me shortly. More

by Vdmokeba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brantley
Aug 30, 2026 -

BMW Of Columbia responded

Thank you for sharing your experience. We understand how frustrating it can be to feel overlooked when you arrive for service, and we apologize that we did not provide the level of attention and communication you expected. Your feedback is important to us, and we appreciate the opportunity to learn from it and improve. Thank you for your business. Regards, Edwin Flores Service Manager - BMW of Columbia (803) 691-8633 edwinflores@Group1Auto.com

August 22, 2026

When talking my car to BMW, I use the same Service Advisor, Charles Baker, because he is knowledgeable and helpful. More

by Degarr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
Aug 28, 2026 -

BMW Of Columbia responded

Hi, thanks for your praise and kind comments about Charles. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2026

They are an awesome team of service technicians. The whole BMW killian team is exceptional. More

by Kamikiswilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey B
Aug 21, 2026 -

BMW Of Columbia responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 18, 2026

I had the pleasure of having Saint as my advisor and he was professional and helpful with my services More

by Juliebm350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saint
Aug 19, 2026 -

BMW Of Columbia responded

Hi, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out if there's anything additional we can do for you.

August 18, 2026

BMW provides an exceptional dealership experience. The staff is professional, attentive, knowledgeable, and truly goes above and beyond to make sure every customer feels valued and taken care of. The More

by Deidre Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maxwell
Aug 19, 2026 -

BMW Of Columbia responded

Hi Deidre, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2026

The customer waiting area was both clean and spacious which made my wait most pleasant and very comfortable! More

by gcasleysawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Roberts
Aug 24, 2026 -

BMW Of Columbia responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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