BMW Of Columbia

Have had a relatively positive experience with this dealership over the past couple of years and if asked would recommend dealership over the past couple of years and if asked would recommend More

They adhered to their original quote and kept us up to date and we’re happy with their performance. date and we’re happy with their performance. More

Got it in quick. Diagnoses relatively quick. Repairs were done on time at price agreed upon. Great communication on when car would be ready for pickup. Diagnoses relatively quick. Repairs were done on time at price agreed upon. Great communication on when car would be ready for pickup. More

8th BMW i have owned bought here last year. I received 12 month service call setup call from dealer and agreed upon this appointment. My service only consisted of oil change and basic checklist I received 12 month service call setup call from dealer and agreed upon this appointment. My service only consisted of oil change and basic checklist completion, with nothing else found required. This simple service took over 7 hours. I also never achieved my requested genius discussion that i specifically asked for at checkin. Fortunately I have another closer BMW dealer I will always use in future. More

It’s one thing to buy a car you are thrilled about at a dealer you like. It is even better to have your new car serviced by experts where you feel that you, as the customer, are important. BMW of Columbia dealer you like. It is even better to have your new car serviced by experts where you feel that you, as the customer, are important. BMW of Columbia delivers on all of it, surpassing on Service. Most of all, the expert service advisors are absolutely top notch, giving their customers what they need. If you are lucky enough to have Saint as your service advisor, you will in great hands. More

With all the construction going on at Scout Motors my Chocalate Drop (428I) hit a pot hole in the road. Minutes later tire blew out without notice. We got towed to the nearest shop which was BMW of Col Chocalate Drop (428I) hit a pot hole in the road. Minutes later tire blew out without notice. We got towed to the nearest shop which was BMW of Columbia. With there busy schedule they got us right in with white glove service to repair our baby and got us back on the road. Troy Roberts you are the best and we appreciate your excellent care in taking care of our sick baby ( yes I'm talking about my car. Lol), you are appreciated. Shout out to your service team as well teamwork makes the Dreamwork!!! The Browns More

Jodylyn in the service deprtment was professional and provided excellent service. I was pleased! Thanks provided excellent service. I was pleased! Thanks More

Great service from when I arrived through the process of determining what the problem with the left rear turn signal was, the text with the tech showing what the problem was and what was required to fix it. determining what the problem with the left rear turn signal was, the text with the tech showing what the problem was and what was required to fix it. Great communication with the service writer Stanley who took me back in the shop to show me what had caused the problem and to have the tech show and explain to me about what was needed to fix the problem. Appreciate Stanley .ordering an Uber to get me home because they had to order a part from their DC that they did not have at the dealer. The part came in Tuesday and received a text on Wednesday morning that the work was completed. Thank you to Stanley for again sending an Uber to pick me up at home so that I could pick the car up. In my experience in today's world it is very unusual to receive this level of service at any business. Thank you, Charles Anton More

The Service Department at BMW of Columbia is “Customer Service Excellence - In Motion!” Thank you! Service Excellence - In Motion!” Thank you! More