BMW Northwest

This is our 3rd lease from this dealership; as we thought about reducing our budget we had fully intended to turn in our second leased vehicle and look at less expensive options-a hard thing to consider once about reducing our budget we had fully intended to turn in our second leased vehicle and look at less expensive options-a hard thing to consider once you have become accustomed to driving a BMW! The bottom line is that the staff helped us to reach our objective of reducing our monthly outlay for transportation by helping us to find the right fit for us--and still keep on driving "the Ultimate Driving Machine"- we love having the car cared for by the dealership and this one makes it easy to come back again and again, the service has been outstanding and we are treated very well indeed, over and over again! More

Selecting a new car can be an arduous task and is a big investment. The BMW is a very well engineered vehicle that is well built and lavishly appointed. BMW Northwest made the task of selecting and purch investment. The BMW is a very well engineered vehicle that is well built and lavishly appointed. BMW Northwest made the task of selecting and purchasing a pleasure. Kevin was very pleasant to work with and endured my many questions without even a hint of pressure and Susan explained in detail the financial side of this purchase. I am enjoying driving my new car and BMW Northwest is a dealership that I highly recommend. More

Bruce & BMW NorthWest are outstanding people with an emphasis on helping the customer choose a car that they will be happy with. I have purchased two Z4s from them over the past 5 years and each time t emphasis on helping the customer choose a car that they will be happy with. I have purchased two Z4s from them over the past 5 years and each time the experience was enjoyable, straightforward, and fair. I have nothing but good to say about them and would recommend them (and DO) to anyone I happen across who is in the market for a GOOD car. BTW, I am in no way affiliated with them ... my wife and I are simply happy customers. Regards, Dr. T. Mason More

This is the best dealership I ever visited. Bruce is very helpful in providing detailed information. When ever I contact sales team is very attentive. helpful in providing detailed information. When ever I contact sales team is very attentive. More

We had an awesome experience with BMW Northwest. From our salesman Young to our delivery specialist Donna, it was a smooth and painless experience. I would highly recommend them to anyone I know. Additionall salesman Young to our delivery specialist Donna, it was a smooth and painless experience. I would highly recommend them to anyone I know. Additionally, we are extremely impressed with the quality of our X6 and plan on doing business here in the future! More

This is the best car purchase experience I've ever had in my lifetime after buying 8 vehicles, bar none! Ron Hansen is the kind of salesperson who doesn't do pressure sales like most car sales people had in my lifetime after buying 8 vehicles, bar none! Ron Hansen is the kind of salesperson who doesn't do pressure sales like most car sales people do. He is very friendly, responsive to calls/emails, great follow up, and just goes at your pace. He took the time to explain to me the features of the car, its controls, and all the advanced settings very extensively! I think he spent 1 1/2 hours or so just to do that. When you get to the Finance Dept to sign papers, all of the 8 dealerships I had gone to purchase a vehicle, pressured me to do upgrades. That was not the case with BMW Northwest. This is not to say that upgrades were not presented. I would definitely recommend this dealership to anyone. Just see Ron and you'll fully understand what I'm talking about here. There aren't enough characters to describe this experience! Great job Ron and keep up the good work. I'm fully confident that people will keep coming to you with the way you sell your cars. More

Buying a BMW...it is a experience and BMW Northwest made it the most enjoyable purchase i have ever had buying a new vehicle. I have purchased 7 new card in my lifetime and this was the best. it the most enjoyable purchase i have ever had buying a new vehicle. I have purchased 7 new card in my lifetime and this was the best. More

I contacted Craig Williams at the dealership to talk about possibly leasing a vehicle (X1). Upon actually seeing one in person I knew it was not for me so I went back to the drawing board. Craig discu about possibly leasing a vehicle (X1). Upon actually seeing one in person I knew it was not for me so I went back to the drawing board. Craig discussed other leasing options with me keeping in mind a few requirements I provided him with regard to monthly payments, trade-in for my vehicle and terms. Also specific vehicle requirements (ex AWD). I live in Bremerton so much of our conversations and dealings after my initial visit were done over the phone. Craig was extremely responsive and listened to my needs so our phone calls were very productive. At no time did i feel like he was ignoring me since I was not on the lot. After seeing a 2012 335I xdrive on BMW NW website I wondered if I could negotiate a price that would be attractive enough for me to purchase instead of lease. Since it was a 2012 bought in 2013 Craig was able to negotiate a very attractive offer for me. I drove to the dealership that afternoon and that evening i had the keys to my new car! The negotiation and purchase was very easy and stress free for me. Sean in the Finance area also helped to make my experience pleasant. I will definitely recommend the BMW Northwest dealership and the people I worked with for the purchase of my new BMW! More

Superb customer service! I've only had to visit a this dealership twice in the last year for service yet Keith knew exactly who I was. Scheduling my service request was a breeze and they were very a this dealership twice in the last year for service yet Keith knew exactly who I was. Scheduling my service request was a breeze and they were very accommodating to my schedule. They outfitted me with a loaner car and taking the time to make sure I had all of my stuff and was ready to get on my way. They provided the service you expect but rarely see these days. More

Kevin Lambert is an outstanding sales person. He actually listened to my needs and searched to find the right car rather just try to make a sale. I would recommend him in the future. actually listened to my needs and searched to find the right car rather just try to make a sale. I would recommend him in the future. More