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BMW Northwest

Fife, WA

4.8
936 Reviews

4011 20th St E

Fife, WA

98424

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Showing 936 reviews

July 09, 2026

My service coordinator was top notch. Gage was friendly and informative. Gage worked around my work schedule and I so appreciate that extra help. My car was ready as promised. He answere More

by aeweb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage S
Jul 10, 2026 -

BMW Northwest responded

Hi Allen, we're thrilled to hear Gage went above and beyond in coordinating your service at BMW Northwest. Thank you for sharing your experience!

July 09, 2026

Got to my appointment early. The required service and costs were explained well. I was given an accurate wait time. My car was ready in the timeframe given to me. Overall had More

by fayejo6071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage, Jay Senon
Jul 09, 2026 -

BMW Northwest responded

We are so thrilled to receive your five-star review! Thank you for sharing your experience with the BMW Northwest team.

July 09, 2026

My service appointments are always smooth, thanks to BMW Northwest and service advisor Brandon. I know that the service will be done well, be clearly explained and will use high-quality parts. More

by Semolina Pilchard
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow
Jul 09, 2026 -

BMW Northwest responded

Thank you for your feedback, Semolina! We're glad to hear that Brandon made your service experience smooth. We appreciate your trust in BMW Northwest!

July 06, 2026

Joel was an absolute pleasure to work with in the service department, timely and attentive. More

by hja9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Ballard, Jimmy Brown
Jul 06, 2026 -

BMW Northwest responded

We are glad to hear that Joel was great to work with. Thanks for choosing BMW Northwest!

July 05, 2026

Clean, quick service, and clarify what service is being done before beginning work. Amazing snacks and beverages in the waiting area if service ends up taking longer than expected. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow
Jul 06, 2026 -

BMW Northwest responded

Hi Alex - We take pride in delivering candid and timely service, and we are so glad you enjoyed the snacks and beverages! Thanks from all of us here at BMW Northwest Service Center.

July 03, 2026

Outstanding customer service, diagnosed and fix my car’s problem, communication was fast and reliable More

by Ollen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Jul 06, 2026 -

BMW Northwest responded

Thank you for choosing BMW Northwest and for sharing your review. It was our pleasure to be of assistance. See you next time!

July 02, 2026

We have always gone to BMW Northwest since we bought the car from them. Their service has always been consistently great. That's why we always come back despite the distance from us. Well worth it. More

by Arnel/Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave/Joel
Jul 02, 2026 -

BMW Northwest responded

Arnel and Gina, thank you for the glowing review! We're so pleased to hear that your service experiences have been consistently positive. Your continued loyalty and trust mean a lot to us. We look forward to serving you again in the future! Safe travels! - BMW Northwest

July 01, 2026

First class service always professional and knowledgeable. It is a pleasure dealing with all the staff. I have been using this dealership for new cars and service for 26 years. More

by Stufffordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Senon
Jul 01, 2026 -

BMW Northwest responded

Thank you for your loyalty! We truly appreciate your support of BMW Northwest over the years. We'll be sure to pass along your praise to the team!

June 30, 2026

I had an appointment for an oil change and when I first brought my car in I was told it would be a 2 1/2 hour wait. I didn’t have that long to wait. Gage was able to get my car to me and have it washed and More

by karilynn715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Jun 30, 2026 -

BMW Northwest responded

Thank you for sharing your experience with Gage and our team! We look forward to welcoming you back to BMW Northwest next time, Karilynn.

June 29, 2026

Our experience with BMW Northwest was wonderful. Gage was very helpful and communicative, making the service experience stress free. I would highly recommend this dealership for all of your needs. More

by kmgraham68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage S
Jun 30, 2026 -

BMW Northwest responded

We are thrilled to hear you had a stress-free and helpful experience with Gage! Thank you for recommending Gage and the rest of the team at BMW Northwest.

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