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BMW North Scottsdale
Phoenix, AZ
681 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 681 reviews
October 01, 2025
Thought the sales process was pretty good with the salesman following up diligently on the service record which was not complete in Carfax and getting a slight price break on the car. He stayed late o salesman following up diligently on the service record which was not complete in Carfax and getting a slight price break on the car. He stayed late on a Saturday to get the deal done and while out for the next couple of days, he followed up and got the closing in motion. However as finance got involved, I thought things proceeded too slowly and that the process the dealership was following for a remote sale were inefficient and repetitive. Penske should invest in re-engineering how they execute remote transactions and develop better, more automated, workflows Not the individuals fault, rather the tools and work flows they are using. A GUI, an insurance card and your Arizona driver’s license should be all you need to fill in and produce all the paperwork instantly. So a bit more thoughtful investment and automation would help their employees productivity and the customer experience. In sum, a good but not great experience. More
by weston11
Employees Worked With
Jermey Markland
September 23, 2025
Great team, Daniel,Jeremy and Damien are awesome. Finance guy will was cool also! Got the vehicle I wanted and took care of me! Def recommend this team of guys to handle your BMW purchase! Finance guy will was cool also! Got the vehicle I wanted and took care of me! Def recommend this team of guys to handle your BMW purchase! More
by Thomas Knox
Employees Worked With
Jeremy
August 21, 2025
Great selection, awesome service, super easy to deal with. Our sales person Charlie was great, courteous and informative. I will buy from this dealer again. with. Our sales person Charlie was great, courteous and informative. I will buy from this dealer again. More
by Nader
Employees Worked With
Charlie Scott
August 21, 2025
BMW North Scottsdale has been with me every step of the way when purchasing my car. Josh Ackerman made me feel like I was more than just a price tag and genuinely apart of a family. I cannot wait to get my way when purchasing my car. Josh Ackerman made me feel like I was more than just a price tag and genuinely apart of a family. I cannot wait to get my journey started with BMW and all major thanks to Josh, and all of BMW North Scottsdale More
by ryanzepeda250
Employees Worked With
Josh Ackerman, Yanney
July 23, 2025
Chris Kleinman our salesman was amazing, straightforward, honest. This was the only dealership we visited that actually showed us a clean used car. If your want to sell used Car’s they need to be clean. honest. This was the only dealership we visited that actually showed us a clean used car. If your want to sell used Car’s they need to be clean. More
by jvancuyck
Employees Worked With
N/a
July 18, 2025
I bought two new BMWs from this dealership. From the time I dealt with the salesman, Noe Salazar, to the time I had a tire issue, 8 days later due to a large nail, they treated me exceptionall From the time I dealt with the salesman, Noe Salazar, to the time I had a tire issue, 8 days later due to a large nail, they treated me exceptionally well. No pressure, easy to deal with, and complete satisfaction which rarely happens to me. On the tire replacement, they got the car in right away, ordered the tire, and gave me a loaner until the repair will be done a few days from now. I couldnt have asked for more, and Noe helped arrange this along with Eric Rasen the service consultant. More
by Squad924
Employees Worked With
Noe Salazar, Eric Rasen
