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BMW North Scottsdale

Phoenix, AZ

Overview
Reviews
Vehicles
4.9
698 Reviews
Call Dealership (480) 538-3900
View Awards

18018 N. Scottsdale Road

Phoenix, AZ

85054

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Showing 698 reviews

July 27, 2022

Wonderful service, very professional, kind and knowledgeable!!! Highly recommend!! Very Satisfied, customer service is above and beyond!!! More

by annacoco2323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damin Muzur
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Jul 27, 2022 -

BMW North Scottsdale responded

BMW North Scottsdale appreciates the 5-stars and wonderful feedback. The team is glad your experience was professional. We hope to see you back for more above and beyond visits.

July 22, 2022

All of the staff were outstanding. I will tell all people about this dealership being outstanding. More

by Wecmarlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jul 23, 2022 -

BMW North Scottsdale responded

Hi there, It's wonderful that you found our team to be outstanding. Thank you for your kind words and we look forward to seeing you again at BMW North Scottsdale.

July 21, 2022

Great customer service, online payment was a little glitchy, minor miscommunication between departments, but overall a great experience and a great deal. Highly recommend! More

by dpsaz222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ebeyer, Geoffrey Mersinger
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Jul 21, 2022 -

BMW North Scottsdale responded

BMW North Scottsdale appreciates the 5-stars and feedback. Let us know if you need anything else. Safe travels on the road ahead.

July 18, 2022

Damin was friendly and professional, and most importantly, I left happy. I had something specific I was looking for, and he found it. More

by KatiAnn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damin
Report | Print
Jul 19, 2022 -

BMW North Scottsdale responded

Hi KatiAnn, It makes us happy to read that our team could help you get exactly what you were looking for. Thank you for choosing BMW North Scottsdale.

July 18, 2022

Geoffrey was great. Easy to work with. Great communication. Made me feel special. Relatable, took care of my concerns. More

by Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey
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Jul 19, 2022 -

BMW North Scottsdale responded

Good morning, Taylor. We are glad to see that you were able to get everything covered during your visit here at BMW North Scottsdale and that our Team was great in responding to your needs. We hope to have the pleasure of working with you again.

July 18, 2022

Wonderful to work with! Friendly, professional...Terrance (sales) was so great and so was Daniel (finance)! Thanks so much...I LOVE my new car! :) More

by dbrock69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance and Daniel
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Jul 18, 2022 -

BMW North Scottsdale responded

Our staff at BMW North Scottsdale are so happy to learn what a positive car buying experience you had with us. We truly appreciate your business and look forward to serving you again in the future.

July 17, 2022

They are helpful and quick to respond when I was looking for an electric suv. More

by letjacinto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
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Jul 20, 2022 -

BMW North Scottsdale responded

We are very pleased to receive your honorable review. Thanks for shopping at BMW North Scottsdale.

July 16, 2022

A smile and a warm welcome when you enter, they are professional, courteous, want to work with you want you to be happy with your purchase! More

by Skyangel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance
Report | Print
Jul 18, 2022 -

BMW North Scottsdale responded

Hello, Thanks for sharing the details of your professional and courteous buying experience. We appreciate your business and hope that you are enjoying your purchase. If there is anything else you want then please reach out to us at BMW North Scottsdale.

July 16, 2022

Well wouldnt deal on the car, had to fedex paperwork to sign…. Would not deliver the car to my house. Had a third party do it and at this very moment they are broke down somewhere. So unless you are local More

by cdinphx1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris luna
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Jul 16, 2022 -

BMW North Scottsdale responded

Hello, Your feedback is important to us here at BMW North Scottsdale and I would appreciate the opportunity to speak with you to address your feedback regarding your sales experience. Please email me with your preferred contact information. Thank you, Mark Kaiser General Manager BMW North Scottsdale mkaiser@penskeautomotive.com

July 15, 2022

Friendly, professional, great service. Knowledgeable sales and service people. Clean showroom with lots of model choices. More

by Ted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levy
Report | Print
Jul 17, 2022 -

BMW North Scottsdale responded

Hi Ted, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at BMW North Scottsdale and we look forward to servicing your car again when needed.

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