BMW North Scottsdale

Glenn is a fantastic Sales Associate. He took care of us from the moment we walked till the moment we walked out. Glenn has kept us informed on what was going after we purchased vehicle He took care of us from the moment we walked till the moment we walked out. Glenn has kept us informed on what was going after we purchased vehicle. The dealership was fantastic More

Friendly people with good customer service. We came to a mutually acceptable deal fairly quickly and minimal hassle . We came to a mutually acceptable deal fairly quickly and minimal hassle . More

I guess must be internet sales or it could be my Sales person Terrance Ransom or service department. To many discrepancies when asked for history, after pointing out some stains on the seat, etc, i was j person Terrance Ransom or service department. To many discrepancies when asked for history, after pointing out some stains on the seat, etc, i was just told that its the photo and actually all is fine. This was out of state blind purchase. I guess I made a mistake of showing firm interest and putting deposit down. I would figure the car be detailed or a atleast cleaned properly from the inside. Finally got the car got delivered yesterday and only came with ONE key. I asked service records, which were provided late and missing services. Still never got service record from the dealership as it showed on Car Fax that car had been serviced at Scotsdale BMW.. Maybe the car was not serviced on schedule.. Well i know it was not as when BMW got hooked up to the car it had a service over due for 4500 or 5400 miles.... Asked for CPO report and I was given an inspection report which had date and time after I requested that report... After the car was serviced and got access to app was about 10days. When App was still showing that car was not serviced I asked Terrance to go to the car and tell me what the car says. Two hours later receive video of car showing no service message. Then I check my APP and its gone from there as well. I was told that sometimes it takes some time for the App to update. 10days??? to me CBS message were cleared and hoping actual work was done. More

Salesperson handled our transaction with a high level of professionalism and courtesy. We are very delighted with our new car. professionalism and courtesy. We are very delighted with our new car. More

Dealership sales associates are always knowledgeable about the product and current inventory. That Aldo are friendly. about the product and current inventory. That Aldo are friendly. More

Best car buying experience I’ve ever experienced. Outstanding service. Transaction done flawlessly in record time. Outstanding service. Transaction done flawlessly in record time. More

Donell was excellent. No pressure and directed us to a vehicle that was perfect for us. We also met the sales manager who did the same. I would gladly refer friends and f No pressure and directed us to a vehicle that was perfect for us. We also met the sales manager who did the same. I would gladly refer friends and family More

Exceptional experience at BMW North Scottsdale. Professional, transparent, and attentive team delivered outstanding service. Stress-free purchase from start to finish. Professional, transparent, and attentive team delivered outstanding service. Stress-free purchase from start to finish. More

Working with Ed and the whole team was great from start to finish! Ed is able to show vehicles and intelligently explain features and options without pressure. The whole team was on point and our experienc to finish! Ed is able to show vehicles and intelligently explain features and options without pressure. The whole team was on point and our experience was top notch! Will return to BMW North Scottsdale in the future without question. More

Salesman Jermey BMW very professional great attitude very knowledgeable and communicate/ explains himself very good. Great job! knowledgeable and communicate/ explains himself very good. Great job! More