BMW/Mini of South Miami - Service Center

BMW service for 335 Coupe Been going to South Motors for years on 3 of my last BMWs. Always been working with Danny Davila. He has always strived to make it a pleasant expier Been going to South Motors for years on 3 of my last BMWs. Always been working with Danny Davila. He has always strived to make it a pleasant expierence and educate me exactly on what is going on with my car. Sometimes unexpected repairs do come up and he has always tried to help both financially and inform me on what's going on. Highly recommended. More

Great Service Danny Davila Took my car with a battery issue and the dealer offered a loaner which I really needed at the moment. Not only they fixed the battery issue but also Took my car with a battery issue and the dealer offered a loaner which I really needed at the moment. Not only they fixed the battery issue but also corrected some codes ln the computer and gave me back the car so clean it look like new It is a pleasure to drive my car again after I picked it up from the dealer My service advisor Danny Davila was very helpful and kept me informed at all times Thank you again for your time and service More

Danny Davila exelent service advisor ay South Motors BMW The service provided by Danny Davila was outstanding, courteous, prompt and professional, He definitely address all issues promptly providing updates The service provided by Danny Davila was outstanding, courteous, prompt and professional, He definitely address all issues promptly providing updates and resolving all issues and also provided a loner. More

Best Service!!! Took my BMW335I this past week to South Motors BMW and thanks to Rodrigo Estrada (Service Advisor) all my concerns were taking care of in a prompt and Took my BMW335I this past week to South Motors BMW and thanks to Rodrigo Estrada (Service Advisor) all my concerns were taking care of in a prompt and efficient matter. From now on I will only take my car to the same advisor. Thank you so much for all your help. More

Terrible Service I got a lease on 228I and the sale person was great. Thank you to Peter! However, I am so disappointed and frustrated with their services. AWFUL. I I got a lease on 228I and the sale person was great. Thank you to Peter! However, I am so disappointed and frustrated with their services. AWFUL. I left my car on Wednesday afternoon after scheduling an appointment with them the week before. Arriving on time for my appointment, my advisor tell me he will do it tomorrow morning. I was ok with it but they did not want to give me a car. The next day, what a disaster, I called all day, 10 times, I was each time put on hold, the call would purposely be disconnected. I asked to speak to the manager, I was on hold for more than 20 minutes to have the call disconnected once again. The secretaries would tell me, "it's almost done, they are working on it right now". I told them I was on my way and suddenly, the front desk tell me it won't be done till the next morning. Outrageous. Never experienced such bad services in my life, I had no car for almost two days, paying taxis, to find out that they did not even touch my car and did not do a thing. If you want great cars and great service, go to The Collection. South Motor BWM just have great cars and good sale persons but once you have your car, don't expect much from them. More

service bmw Es la segunda vez y la ultima no regreso El Carro entra Al service por un problema y sale con otro y quieren q uno pague por cosas q se rompen cuando Es la segunda vez y la ultima no regreso El Carro entra Al service por un problema y sale con otro y quieren q uno pague por cosas q se rompen cuando Ellos estan haciendo reparaciones y entonce dice q es coincidencias q se rompen otras cosas son un gran grupos de ladrones More

terrible. Took my car for service.. when I picked it up my windshield was cracked all the way to the top. Nobody mentioned anything to me (probably hoping id qu Took my car for service.. when I picked it up my windshield was cracked all the way to the top. Nobody mentioned anything to me (probably hoping id quickly drive off and not notice.) Im a woman but I'm not stupid. On top of that, my car had a dent about the size of a golf ball on the door... no mention of that either. To make everything worse, after spending over 9k on repairs, they decided to "wash my car". THEY WET IT and somehow made it even more dirty. Each visit was over 2 hours long... will never return. More

Tengo muy mala experiencia en este dealer. Hice un trade in. y se demoraron 25 días para hacer el pay off. Fatal!!!, tuve un pago tarde por el mal trabajo de este lugar. Esto no es todo. El auto que compre in. y se demoraron 25 días para hacer el pay off. Fatal!!!, tuve un pago tarde por el mal trabajo de este lugar. Esto no es todo. El auto que compre con garantía tuvo un problema en las luces, lo lleve a fin de año, se demoran un mundo en determinar los problemas, otro tanto en ordenar las piezas de recambio. Y por si fuera poco, cuando llegaron las piezas me llamaron para el re-emplazo. Hoy Domingo 01/19/2014 Hace 9 Días que tienen mi auto. Aun no me lo entregan. Solo me dan excusas: tenemos mucho trabajo, las piezas no llegan. En resumen: Son lentos, irresponsables, ineficientes... Estoy muy decepcionado de este lugar. mi próxima compra la haré en otro dealer, donde sean menos irresponsables. y por supuesto no los recomiendo. More

Even if u make an appt u will be there for 5-8 hrs. Extremely expensive and inefficient... I hate coming here w a passion! Extremely expensive and inefficient... I hate coming here w a passion! More

NO ONE ANSWER YOUR PHONE CALLS OR EMAILS, REALLY THE WORST TECHS OR SUB-CONTRACTED COMPANIES WORKING INISDE THE SHOP, I DEAL WITH ALL GUYS INSIDE. MY OPINION EXCEPT FOR A COUPLE GUYS, NO ONE CARE ABOUT WORST TECHS OR SUB-CONTRACTED COMPANIES WORKING INISDE THE SHOP, I DEAL WITH ALL GUYS INSIDE. MY OPINION EXCEPT FOR A COUPLE GUYS, NO ONE CARE ABOUT YOU , THEY HAVE A VERY NICE A CLEAN AREA AND COFFEE MACHINE , BUT THAT'S IT. More