BMW/Mini of South Miami - Service Center

Danny Dávila customer Service skills Danny always provides me an excellent customer Service experience. He follows up and calls To provide me with PRIORITY service. I always call Danny be Danny always provides me an excellent customer Service experience. He follows up and calls To provide me with PRIORITY service. I always call Danny because he is very nice and calm. More

Danny Davila Excellent Service Adviser Danny is an excellent service adviser ,he took care of all the needs on the vehicle and was very fast accommodating all the issues.. Definitely a tru Danny is an excellent service adviser ,he took care of all the needs on the vehicle and was very fast accommodating all the issues.. Definitely a true professional in his field.my service experience in BMW South Motors is always been very pleasant. More

Worthwhile visit Danny Davila was great in assisting me to get my car in top notch shape. I'm glad I came. He is always friendly and knowledgable and accommodating. I Danny Davila was great in assisting me to get my car in top notch shape. I'm glad I came. He is always friendly and knowledgable and accommodating. I appreciate his expertise . More

its was a great experience we went with the car thinking that the car was going to have serious problems and I was especially scared because I was a girl and i'm very scared to we went with the car thinking that the car was going to have serious problems and I was especially scared because I was a girl and i'm very scared to go t dealers and fortunately I found someone who was very helpful named Daniel Davila .he was very helpful and patient especially since I am girl and didn't know much about the car problems. he was just a wonderful person I was grateful to have had him help me . I know were I'm going next time I need to get mar car fixed. and when the car got back to me it felt like a brand new car it was just wonderful. More

Great service from service center Danny Davilla was exceptional getting me in and out of service and taking care of all I needed. Got a car but they had my car ready within 3 hours. Te Danny Davilla was exceptional getting me in and out of service and taking care of all I needed. Got a car but they had my car ready within 3 hours. Terrific job by the entire team and Pat Collins was very cordial as well. I have never had a bad experience at South Motors. More

Service I had the opportunity to work with Daniel Davila for the past 4 years and he is an excellent Service Manager, guidance, support and knowledge to recom I had the opportunity to work with Daniel Davila for the past 4 years and he is an excellent Service Manager, guidance, support and knowledge to recommend the best service for your car, I will recommend Danny to anybody who is looking for a good loyalty service. More

Service Department is a Zero I have a 2016 BMW that is 2 weeks old. On first hand car wash, water was in one of headlights. So I took pictures and made an appt. This is a luxury I have a 2016 BMW that is 2 weeks old. On first hand car wash, water was in one of headlights. So I took pictures and made an appt. This is a luxury vehicle and I expected excellent service, however when I arrived for my appt.,Mr Eduardo Ulloa, the service manager wanted me to take the car right back home because this is"normal". He finally agreed to keep the car overnight and check it out. I was called back & told that there is nothing wrong with the headlight. That I should take the car home & if it happens again, take more pictures and bring the car back in to the service dept.!! I have been given excuses and a form letter as to why this is a "normal" condition in the headlights by Mr. Ulloa. Since when it's water in the headlights normal? This is the " service " I've received on a car that's 2 weeks old! More

Unacceptable service My BMW had several recalls primarily related to the airbags, I called and made an appointment for 10:00 to have the recalls addressed. I identified wh My BMW had several recalls primarily related to the airbags, I called and made an appointment for 10:00 to have the recalls addressed. I identified what the recalls were and identified the car which had been purchased and serviced there. They told me that it would take about 4 hours and that they could give me a ride home. I arrived 10 minuted early for my appointment and was given a number, inside I went to a desk where they took my name and sent me to the waiting room, after an hour and ten minutes I returned to the desk to complain and was handed over to a service advisor. The service advisor checked the required work and obtained information about the car and after an additional 25 minutes I was told that they would need to order the parts which might be in in 4 or 5 days. The lack of any concern for customers time is unacceptable, if there were another way to have the problem fixed I would never go to South motors again. More

Excellent Service Thank you Daniel Davila for going above and beyond. Exceptional Customer Service. Thank you again for all you do. Going to BMW for service is a ple Thank you Daniel Davila for going above and beyond. Exceptional Customer Service. Thank you again for all you do. Going to BMW for service is a pleasure and a great experience. More

Mark is a long time SA for my BMW's Mark Smith is a long time SA for all my BMW's so far. He is really good at this and very knowledgeable. He will take care of the car and is very helpf Mark Smith is a long time SA for all my BMW's so far. He is really good at this and very knowledgeable. He will take care of the car and is very helpful on solving the issues. The experience so far is great and he is a very respectful person. More