BMW/Mini of Coconut Creek

Such an incredible staff at Coconut Creek BMW. We were almost up for our lease, Jen reached out and I had a lot of concerns and requests, and she listened, understood and aligned with my families We were almost up for our lease, Jen reached out and I had a lot of concerns and requests, and she listened, understood and aligned with my families vision for our future car. She helped us feel comfortable and didn’t push the offers, she was honest and most importantly genuine. We built a working relationship, and when Oliver the manager reached out, I told him I needed this quick and easy. So when we arrived Carson had the paperwork ready, finance department had already been expecting us, and out the door with our brand new car in less than an hour. I told them this is my second BMW so I expected loyalty, and loyalty is exactly what I got, sprinkled with respect and understanding. They didn’t just let me leave, they then sat with me to set up all the Bluetooth and technically functionalities of the car. Which has been a huge help because I’m aging fast and desperately trying to keep up with the technology. Now we have a car we trust, with a team we trust, with a price they guaranteed and a relationship that we know will last for years to come. God bless this hardworking and kind team at Coconut Creek BMW. Until next time! More

Service was quick and easy and my advisor was excellent filling all the needs for my vehicle filling all the needs for my vehicle More

Juliet ( service dept) is an outstanding employee, she is efficient, personable, and always goes the extra mile for her customers is efficient, personable, and always goes the extra mile for her customers More

This dealership was amazing. David arroyo helped us find a car that we saw online and we were able to get a great deal on it. The manager was also really good at helping us. I wo David arroyo helped us find a car that we saw online and we were able to get a great deal on it. The manager was also really good at helping us. I would recommend this dealership to everyone I know More

Leticia was amazing! Great communication through the entire purchasing process. Her personal customer service makes you like family. she is through with all she does and Great communication through the entire purchasing process. Her personal customer service makes you like family. she is through with all she does and a straight shooter. We are so blessed to have Leticia as our Sales Consultant. Isis did a great job explaining all my options in Finance and other benefits that are offered by BMW of Coco Creek. They both deserve the recognition of a job well done. More

Michael was extremely helpful and knowledgeable about the car. Very polite and on the ball in answering all my questions. The whole experience took about 30 min. to complete all required paperwork and be don car. Very polite and on the ball in answering all my questions. The whole experience took about 30 min. to complete all required paperwork and be done and out with complete car docs. and license plate !!! Will recommend him highly to ALL my friends!!! More

The are not reliable specifically when buying cars. Thy change words after promising things over ohine Thy change words after promising things over ohine More

Brandon was great and on time he is easy to talk to and very knowledgeable very knowledgeable More

Steve was exceptional. He fully explained what was needed and reported an issue that the inspection turned up (brake shoes). It was a good experience but premium priced as He fully explained what was needed and reported an issue that the inspection turned up (brake shoes). It was a good experience but premium priced as you may expect from the BMW dealership. More

Very easy to make a convenient appointment. Pre-checkin process is helpful when needed. Seen immediately on arrival; kept abreast of the status and findings real time with clear communication o Pre-checkin process is helpful when needed. Seen immediately on arrival; kept abreast of the status and findings real time with clear communication of outcome and any repair needs. My service advisor kept me fully informed personally and made sure I was aware of available amenities while I waited. I have lived in Broward for too many years to acknowledge (😊) but my BMW experience has exceeded my expectations More