BMW Fresno
Fresno, CA
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Simple and Easy Jesse was super easy to work with. He made buying a car super simple and I would definitely work with him again. Thank you BMW Fresno! Jesse was super easy to work with. He made buying a car super simple and I would definitely work with him again. Thank you BMW Fresno! More
Terrible customer service If I could give these guys 0 stars, I would. Their customer service is absolutely appalling. I needed an oil change today, a freaking oil change...too If I could give these guys 0 stars, I would. Their customer service is absolutely appalling. I needed an oil change today, a freaking oil change...took 6 HOURS!!! Yes folks, 6 hours. And the idiot service guy I had the misfortune of dealing with acted surprised that I was pissed. Complete incompetence, don’t waste your time. More
not over my dead body I HOPE OWNERS CHECK ON HOW THIS DEALERSHIP IS RUN We wasted two days going to Fresno BMW waiting on Mike Ghalambor to turn up to his work. on 08/20/2 I HOPE OWNERS CHECK ON HOW THIS DEALERSHIP IS RUN We wasted two days going to Fresno BMW waiting on Mike Ghalambor to turn up to his work. on 08/20/2017 Mike Ghalambor the manager gave us price on car we went back following day we were told they couldn’t find him, he was in some sort training, so they can’t sell us the car since he is the one gave is the price. Andrew Hemphill was total jerk never came up and apologize for running us back and forth. wanted us to pay 9k more then price quoted by GM (Mike Ghalambor)thinking about filing complaint with FTC, we went to Auto nation dealers in Valencia got better car for 9k less. More
Ruben Valez Excellent service very prfofessional. answered all questions. I was provided with an excellent loaner car. My car was brought to clean and running gr Excellent service very prfofessional. answered all questions. I was provided with an excellent loaner car. My car was brought to clean and running great. I'll come back More
Great experience! We recently leased our second BMW from Fresno BMW and Heather went above and beyond to make it an easy positive experience.. No pressure just great fr We recently leased our second BMW from Fresno BMW and Heather went above and beyond to make it an easy positive experience.. No pressure just great friendly service! Thank you Heather! More
Excellent Experience! My husband and I had an excellent experience when purchasing our new X5 over the weekend at Fresno BMW. Our sales advisor Hailey Fryer did a fantastic My husband and I had an excellent experience when purchasing our new X5 over the weekend at Fresno BMW. Our sales advisor Hailey Fryer did a fantastic job!!! More
Excellent customer service and easy purchase process On 04/23/2016 I contacted my Client Advisor Hosep Sargisyan and Bradford about a new M4. These guys are amazing, professional and attentive to my need On 04/23/2016 I contacted my Client Advisor Hosep Sargisyan and Bradford about a new M4. These guys are amazing, professional and attentive to my needs. Purchasing my dream car became a reality with their help. Very knowledgable and easy to deal with. Hosep and Bradford took their time to walk me through my purchase. As a returning customer, its always great to do business with them. I will advise and encourage any future buyers to contact them. Facility is great and clean. Their customer service is top notch. A return customer in the future. More
Excellent car-buying experience I never in a million years would have thought I'd be writing a review like this. First, I'm not a review writer, in general; second, I have never real I never in a million years would have thought I'd be writing a review like this. First, I'm not a review writer, in general; second, I have never really had a positive experience at any car dealership. Hailey Fryer, Sean Wilson and Jeff Kearcher could not have made me feel any more comfortable. The car-buying experience, the follow up after the purchase and the service I've received have definitely made me want to continue doing business with BMW Fresno! More
Great Service Vince went out of his way to address my air conditioning issues at a great price. He is wonderful and treats me with great respect. Vince went out of his way to address my air conditioning issues at a great price. He is wonderful and treats me with great respect. More
Excellent Customer Service When I take my vehicle in for service, I always feel welcome from the moment I drive up to the moment I leave with my vehicle. Vince listens to any c When I take my vehicle in for service, I always feel welcome from the moment I drive up to the moment I leave with my vehicle. Vince listens to any concerns I have beyond the regular service and lets me know what they find. Once it was making a noise that couldn't be replicated at the dealership and he told me to come by anytime when it is making the noise, finally that moment happened, then the noise was heard and the service department was able to find and take care of the problem. More