BMW Certified Pre-Owned Medford, A Herb Chambers Company - Service Center

This dealership is outstanding, wonderful and kind people (José, Emile and the lady at checkout). They took my car after my engine was overheating and performed the repair promptly and I was able to get home (José, Emile and the lady at checkout). They took my car after my engine was overheating and performed the repair promptly and I was able to get home that same day (upstate NY). More

Good service. Staffs are warm welcome, but the price unexpected and for sure really expensive. Staffs are warm welcome, but the price unexpected and for sure really expensive. More

Very helpful staff and professional. . High recommendation but didn’t have anything more than an oil change. Definately going back . High recommendation but didn’t have anything more than an oil change. Definately going back More

They solved the service problem but failed to communicate with me. Had my car for 2 weeks, never called me, didn't return my voice mails or texts. I only found out my car was ready by calling them and insist with me. Had my car for 2 weeks, never called me, didn't return my voice mails or texts. I only found out my car was ready by calling them and insisting to speak with a real person. More

Amiel was our advisor and he was fantastic. fantastic. Could not ask for someone better. fantastic. Could not ask for someone better. More

Service-oriented and responsive. They made it easy and everyone was pleasant to work with especially Amiel. I will be using them for future servicing needs. They made it easy and everyone was pleasant to work with especially Amiel. I will be using them for future servicing needs. More

Excellent service! Went in for an oil change and other minor checks. They were done in about an hour. Friendly staff and comfortable waiting area. They have free coffee Went in for an oil change and other minor checks. They were done in about an hour. Friendly staff and comfortable waiting area. They have free coffee/water and a tv with comfortable chairs. More

Pleasant and efficient customer experience. Really liked the video link illustrating the nail in my tire. Really liked the video link illustrating the nail in my tire. More

Amiel was awesome to deal with; got a loaner car and very happy with the service! Car runs great; will be back for my next service visit! happy with the service! Car runs great; will be back for my next service visit! More

It was my first visit to this location and it was excellent. Yean provided great customer service and I am happy with the work on my car. I will definitely go back. The showroom is also beautiful- b excellent. Yean provided great customer service and I am happy with the work on my car. I will definitely go back. The showroom is also beautiful- big improvement on Boston- horrible .went once never went back based on location only. Have been taking my cars to Sudbury for years - BTW service there is great too. More