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BMW Certified Pre-Owned Medford, A Herb Chambers Company - Service Center

Medford, MA

4.5
98 Reviews

98 Reviews of BMW Certified Pre-Owned Medford, A Herb Chambers Company - Service Center

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July 22, 2022

I always received outstanding customer service from the service department. I have an A+ to my service advisor. More

by j.compere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Grullon
Jul 25, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for trusting Herb Chambers BMW Certified Pre-Owned Medford with your service needs! We're honored to receive your support and look forward to your next visit!

July 01, 2022

Amiel was courteous and professional. He took the time to explain my invoice and made sure I had received the text with the video of Louis going over my vehicle. I love having a Chambers More

by Reg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amiel, Louis in the service dept
Jul 05, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for taking the time to share your experience working with our staff at Herb Chambers BMW Certified Pre-Owned Medford! We're so happy that we provided you with a positive visit! See you next time!

June 30, 2022

Met Jim years ago, and a man of his word and all. I would not hesitate to purchase any where Jim is. More

by SJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Grammas
Jun 30, 2022 -

SJB responded

Good man Jim is and always. A man of integrity and very astute in the motor car business.

Jun 30, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thanks for the five stars! We're so happy to hear that Jim has been able to help you during your visits with us and we hope to see you back here at Herb Chambers BMW Certified Pre-Owned Medford for all of your future auto needs!

June 16, 2022

My experience at Bmw medford was awesome, service advisor Amiel was very attentive and helpful. Amiel was a pleasure to deal with i would recommend this bmw to my friends , and tell them to ask for Amiel or More

by klbqmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Grammas, Jose Grullon
Jun 17, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the positive review! We're glad to hear that Amiel could assist you during your visit with us and we hope to see you back at Herb Chambers BMW Certified Pre-Owned Medford for all of your future auto needs!

June 14, 2022

Great service great customer service Great location…. Great management … look forward to returning with my service needs More

by upnvermont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Grullon
Jun 15, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the five stars! We appreciate the kind words and hope to see you again! -Herb Chambers BMW Certified Pre-Owned Medford

June 13, 2022

This dealership is outstanding, wonderful and kind people (José, Emile and the lady at checkout). They took my car after my engine was overheating and performed the repair promptly and I was able to get home More

by Cleo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emile, Jose Grullon
Jun 15, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the five stars, Cleo! We are happy that the crew here at Herb Chambers BMW Certified Pre-Owned Medford could help you out and we to see you here again!

June 11, 2022

Good service. Staffs are warm welcome, but the price unexpected and for sure really expensive. More

by prakaitip.t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Grullon
Jun 14, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the positive review! We appreciate the kind words and we hope to see you back at Herb Chambers BMW Certified Pre-Owned Medford for all of your future auto needs!

June 11, 2022

Very helpful staff and professional. . High recommendation but didn’t have anything more than an oil change. Definately going back More

by sroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline very nice, Jose Grullon
Jun 13, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for recommending our services at Herb Chambers BMW Certified Pre-Owned Medford!

May 21, 2022

They solved the service problem but failed to communicate with me. Had my car for 2 weeks, never called me, didn't return my voice mails or texts. I only found out my car was ready by calling them and insist More

by geoflin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Callender
Jun 06, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're sorry to hear about this and assure you that we take your feedback seriously. I will be sure this is addressed with our team to help improve the overall experience in the future. If you would like to discuss this in more detail with me personally, please reach out at your convenience. Thank you, James Grammas - General Manager - jgrammas@herbchambers.com

May 15, 2022

Amiel was our advisor and he was fantastic. fantastic. Could not ask for someone better. More

by Kzandinejad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amiel
May 17, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're so happy to hear this and can't wait to share it with Amiel! Thanks for visiting Herb Chambers BMW Certified Pre-Owned Medford and please don't hesitate to reach out if we can be of service again in the future!