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BMW Certified Pre-Owned Medford, A Herb Chambers Company - Service Center
Medford, MA
100 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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100 Reviews of BMW Certified Pre-Owned Medford, A Herb Chambers Company - Service Center
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May 03, 2023
Amiel provided great service and kept me informed at all times. Overall it was a great experience. times. Overall it was a great experience. More
by brathwaitemj
Employees Worked With
April 27, 2023
Good service and particularly grateful for the opportunity to personally inspect the car with the mechanic Seth and speak to his foreman Bill. Pleasant interaction with the staff enabling customer opportunity to personally inspect the car with the mechanic Seth and speak to his foreman Bill. Pleasant interaction with the staff enabling customers (who have interest to do so) to speak to the subject matter experts instead of service sales managers only. More
by Marc van Rooijen
Employees Worked With
Seth, Bill
April 21, 2023
Thank you so much Jose and Amiel for excellent service, top notch communication, and quickly assisting with getting my car repaired. I would definitely return here for future service and I would absolutely top notch communication, and quickly assisting with getting my car repaired. I would definitely return here for future service and I would absolutely recommend them to anyone I know. More
by Mifjes
April 11, 2023
I had a great experience with Herb Chambers BMW of Medford Service Deparment. They did an oil change and a thorough inspection. Jose did a great job on intake and communicating throughout the proces Medford Service Deparment. They did an oil change and a thorough inspection. Jose did a great job on intake and communicating throughout the process. More
by mpm123
Employees Worked With
Louis, Jose Grullon
February 26, 2023
This was my first visit at Herb Chambers in Medford, and I had one of the best experiences in this dealer ship. Great job goes out to everyone! Thank you. I had one of the best experiences in this dealer ship. Great job goes out to everyone! Thank you. More
by gabriel_rodriguez55
February 04, 2023
I feel like I was taken advantage of. I brought my car in for an oil change and came out with a bill of $1,108.26. Needless to say I will not be returning to the Medford BMW dealer.. I brought my car in for an oil change and came out with a bill of $1,108.26. Needless to say I will not be returning to the Medford BMW dealer.. More
by Tillieluzzo
Employees Worked With
Jose Grullon, Yean Lugo Lara
January 30, 2023
Great customer service. Jean is super friendly and explains everything. Makes you feel like you know exactly what I the issue is with your car. Jean is super friendly and explains everything. Makes you feel like you know exactly what I the issue is with your car. More
by CB
Employees Worked With
Yean Lugo Lara
January 23, 2023
Team went out if their way to make things right after the issues during my first visit were not fixed. issues during my first visit were not fixed. More
by JenG
January 12, 2023
This was my first visit to Herb Chambers Medford. There was someone waiting waiting for me before I got out of the car.I was introduced to Amiel who explained in detail what the repair would entail. There was someone waiting waiting for me before I got out of the car.I was introduced to Amiel who explained in detail what the repair would entail.When I agreed to the work, he arranged a ride home for me. It was a big job that took overnight to complete. I picked it up yesterday. More
by skip4@comcast.net
