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BMW Certified Pre-Owned Medford, A Herb Chambers Company

Medford, MA

Overview
Employees
Reviews
Vehicles
4.8
287 Reviews
BMW Certified Pre-Owned Medford, A Herb Chambers Company has one mission: to provide the finest used luxury cars to drivers who demand the best. Our dedicated team of BMW experts strives to deliver a level of sales, service, and financing commensurate with the incredible vehicles we sell. Whether you're in the market for a specific certified pre-owned BMW, need service for your luxury vehicle, or want to explore your financing options, our professionals are here to make the process as seamless as possible.
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60 Mystic Ave

Medford, MA

02155

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Showing 287 reviews

March 14, 2022

Had an emergency where my coolant was leaking. They took me in sane day, and not only loaned me a car, but took care of me and gave me a great deal on the service. They were constantly in contact More

by R.goyal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yean Lugo Lara
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Mar 14, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We are so pleased to hear that our team at Herb Chambers BMW Certified Pre-Owned Medford could get your car back in tip top shape! Thank you for your kind words.

Mar 14, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We are so pleased to hear that our team at Herb Chambers BMW Certified Pre-Owned Medford could get your car back in tip top shape! Thank you for your kind words.

March 12, 2022

On the phone, I requested a pick up from home and the operator put me on hold indefinitely instead of replying with a yes or no. More

by yashn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Grullon
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Mar 17, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for taking the time to share your experience. I am sorry this occurred. I would like the opportunity to assist and will address this with my team to ensure it doesn’t occur in the future. Please send me an email, and I'll contact you as soon as possible. Thanks, James Grammas - General Manager - jgrammas@herbchambers.com

March 12, 2022

I was very satisfied with the service. Service tech was very helpful and answered all of my questions. More

by dbarns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yean Lugolara
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Mar 18, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for sharing your experience working with our Service technicians. We look forward to working with you again! -Herb Chambers BMW Certified Pre-Owned Medford

March 07, 2022

Great service. Took care of every single need even offered Ubers if i needed a ride More

by Raheem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo Samuel, Wilson Martinez
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Mar 09, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Raheem, we are so proud to hear that our team at Herb Chambers BMW Certified Pre-Owned Medford can take great care of you!

February 28, 2022

Straightforward, honest and transparent process. Bikly and Wilson were great to work with on my car purchase. More

by Steve_W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Grullon, Wilson Martinez, William Callandrillo
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Mar 02, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the fantastic feedback, Steve! We hope to see you again next time here at Herb Chambers BMW Certified Pre-Owned Medford!

February 24, 2022

The staff members of this location are super reliable and trustworthy. They keep their business competitive and try to work with you. More

by PLarose
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy, Wilson Martinez
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Feb 25, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the wonderful review of our team here at Herb Chambers BMW Certified Pre-Owned Medford! We appreciate your business and look forward to your next visit!

February 24, 2022

Nick delivered, when purchasing car needed attention to couple minor things and Nick said no worries!! When I picked up car everything as promised!! Very satisfied with my new BMW! More

by Arturo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Martinez, William Callandrillo
Report | Print
Feb 25, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're happy to hear that Nick gave you such excellent care during your purchase! Thank you for being a Herb Chambers BMW Certified Pre-Owned Medford customer!

February 24, 2022

In and out helpful service. Didn’t lowball me like I thought was going to happen More

by seanmcgoldrick5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reda Tadjer, Wilson Martinez
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Feb 25, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for taking the time to review your recent experience with the Herb Chambers BMW Certified Pre-Owned Medford team! We hope we have the opportunity to serve you again in the future!

February 04, 2022

Jose never fails to go above and beyond! My Dealership and service center for life!!!! More

by Billy.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica , Jose Grullon, Brad Viglioni
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Feb 07, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the support, Billy! We're so glad that Jose continues to earn your loyal business and we look forward to your next visit with us here at Herb Chambers BMW Certified Pre-Owned Medford!

January 29, 2022

Good work, fast and very efficient service.Coupons offer Good work, fast and very efficient service. Coupons offer by the BMW of Medford, are good incentives. More

by cleverson
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Viglioni
Report | Print
Feb 01, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for sharing your experience! Your business is greatly appreciated by all of us here at Herb Chambers BMW Certified Pre-Owned Medford and we look forward to your next visit!

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