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BMW Certified Pre-Owned Medford, A Herb Chambers Company

Medford, MA

4.8
288 Reviews
BMW Certified Pre-Owned Medford, A Herb Chambers Company has one mission: to provide the finest used luxury cars to drivers who demand the best. Our dedicated team of BMW experts strives to deliver a level of sales, service, and financing commensurate with the incredible vehicles we sell. Whether you're in the market for a specific certified pre-owned BMW, need service for your luxury vehicle, or want to explore your financing options, our professionals are here to make the process as seamless as possible.
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60 Mystic Ave

Medford, MA

02155

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Showing 288 reviews

June 11, 2022

Very helpful staff and professional. . High recommendation but didn’t have anything more than an oil change. Definately going back More

by sroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline very nice, Jose Grullon
Jun 13, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for recommending our services at Herb Chambers BMW Certified Pre-Owned Medford!

June 07, 2022

The service was excellent. Gene the person that helped me stayed true to his word about getting my car in and out on time. Very professional service. More

by fish guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene
Jun 07, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the five stars! We are happy to hear that Gene could help you out, and we hope to see you here for another positive auto experience!

June 04, 2022

Exactly as advertised, no gimmicks, Billy was super to deal with made the buying process quick n easy. I highly recommend you ask for Billy if your in the market for a good used car. More

by Bdscott125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Taliento, Wilson Martinez, William Callandrillo
Jun 06, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the five-star review! We're glad to hear that Billy could help you out, and we hope to see you here at Herb Chambers BMW Certified Pre-Owned Medford for all of your future automotive needs.

May 29, 2022

Excellent customer service there, specially Mr. William, who did an excellent job and always smiling. They are really good what they do. I loved it. Thanks More

by Pintoj68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reda Tadjer, William Callandrillo
May 31, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the positive review! We appreciate it. We hope to see you here at Herb Chambers BMW Certified Pre-Owned Medford again!

May 25, 2022

Attentive and up front. Very easy to deal with. Was well worth the hour drive. Nancy Amer Mark and Nick were all excellent. More

by Joe Dion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amer Owies, Mark Taliento
May 26, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Joe - thank you so much for making the hour-long trip to come work with us here at Herb Chambers BMW Certified Pre-Owned Medford! Our team appreciates your kind review and hopes we can be of service again in the future. Take care!

May 21, 2022

They solved the service problem but failed to communicate with me. Had my car for 2 weeks, never called me, didn't return my voice mails or texts. I only found out my car was ready by calling them and insist More

by geoflin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Callender
Jun 06, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're sorry to hear about this and assure you that we take your feedback seriously. I will be sure this is addressed with our team to help improve the overall experience in the future. If you would like to discuss this in more detail with me personally, please reach out at your convenience. Thank you, James Grammas - General Manager - jgrammas@herbchambers.com

May 15, 2022

Amiel was our advisor and he was fantastic. fantastic. Could not ask for someone better. More

by Kzandinejad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amiel
May 17, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're so happy to hear this and can't wait to share it with Amiel! Thanks for visiting Herb Chambers BMW Certified Pre-Owned Medford and please don't hesitate to reach out if we can be of service again in the future!

May 04, 2022

This dealership made my car shopping experience great. The service was awesome and hustle free from test driving to financing to the perks that were offered to us. Will be a repeat customer if the opportu More

by Petelule
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Grullon, Wilson Martinez, William Callandrillo
May 05, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the excellent review! We're thrilled to hear you had a great experience with our team and we look forward to seeing you next time here at Herb Chambers BMW Certified Pre-Owned Medford!

April 19, 2022

Wilson, Billy, and Nick were all amazing! They’ve helped me every step of the way when it came to me purchasing my car. Even though we hit so many bumps in the road they made sure we overcame More

by Recommend 100%
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Martinez
Apr 20, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the fantastic feedback! We're happy to hear our team took great care of you throughout the purchasing process and we'll be sure to share these kind comments with everyone involved. Thanks for choosing Herb Chambers BMW Certified Pre-Owned Medford and please don't hesitate to reach out if there's anything else we can do for you!

April 08, 2022

Service-oriented and responsive. They made it easy and everyone was pleasant to work with especially Amiel. I will be using them for future servicing needs. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amiel
Apr 08, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Hi Dee, thank you for sharing your experience working with Amiel at Herb Chambers BMW Certified Pre-Owned Medford! See you next time!

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