BMW Certified Pre-Owned Medford, A Herb Chambers Company

They solved the service problem but failed to communicate with me. Had my car for 2 weeks, never called me, didn't return my voice mails or texts. I only found out my car was ready by calling them and insist with me. Had my car for 2 weeks, never called me, didn't return my voice mails or texts. I only found out my car was ready by calling them and insisting to speak with a real person. More

Amiel was our advisor and he was fantastic. fantastic. Could not ask for someone better. fantastic. Could not ask for someone better. More

This dealership made my car shopping experience great. The service was awesome and hustle free from test driving to financing to the perks that were offered to us. Will be a repeat customer if the opportu The service was awesome and hustle free from test driving to financing to the perks that were offered to us. Will be a repeat customer if the opportunity arises. Thx More

Wilson, Billy, and Nick were all amazing! They’ve helped me every step of the way when it came to me purchasing my car. Even though we hit so many bumps in the road they made sure we overcame They’ve helped me every step of the way when it came to me purchasing my car. Even though we hit so many bumps in the road they made sure we overcame the process. Got the car in less than a week which is an added bonus! Very funny and informal guys; would recommend anyone to come here. More

Service-oriented and responsive. They made it easy and everyone was pleasant to work with especially Amiel. I will be using them for future servicing needs. They made it easy and everyone was pleasant to work with especially Amiel. I will be using them for future servicing needs. More

Excellent service! Went in for an oil change and other minor checks. They were done in about an hour. Friendly staff and comfortable waiting area. They have free coffee Went in for an oil change and other minor checks. They were done in about an hour. Friendly staff and comfortable waiting area. They have free coffee/water and a tv with comfortable chairs. More

William was great to work with, the purchase was stress free, the car was exactly as advertised and was delivered to me in perfect condition, fully detailed, 2 hours away. The customer service from this d free, the car was exactly as advertised and was delivered to me in perfect condition, fully detailed, 2 hours away. The customer service from this dealership is terrific. More

Pleasant and efficient customer experience. Really liked the video link illustrating the nail in my tire. Really liked the video link illustrating the nail in my tire. More

Amiel was awesome to deal with; got a loaner car and very happy with the service! Car runs great; will be back for my next service visit! happy with the service! Car runs great; will be back for my next service visit! More

I drop off my car because they have to order parts. Amiel was very friendly and helpful. Everyone there are friendly. Amiel was very friendly and helpful. Everyone there are friendly. More