BMW Certified Pre-Owned Medford, A Herb Chambers Company

I feel like I was taken advantage of. I brought my car in for an oil change and came out with a bill of $1,108.26. Needless to say I will not be returning to the Medford BMW dealer.. I brought my car in for an oil change and came out with a bill of $1,108.26. Needless to say I will not be returning to the Medford BMW dealer.. More

Great customer service. Jean is super friendly and explains everything. Makes you feel like you know exactly what I the issue is with your car. Jean is super friendly and explains everything. Makes you feel like you know exactly what I the issue is with your car. More

Team went out if their way to make things right after the issues during my first visit were not fixed. issues during my first visit were not fixed. More

Everyone was very pleasant and accommodating. Nancy was the first person I coordinated with. Amer took over our looking at the car we were interested in. We were initially just looking but Ame Nancy was the first person I coordinated with. Amer took over our looking at the car we were interested in. We were initially just looking but Amer did more than was expected. The few reservations we had about the car were fixed and we felt comfortable enough to buy the car. More

This was my first visit to Herb Chambers Medford. There was someone waiting waiting for me before I got out of the car.I was introduced to Amiel who explained in detail what the repair would entail. There was someone waiting waiting for me before I got out of the car.I was introduced to Amiel who explained in detail what the repair would entail.When I agreed to the work, he arranged a ride home for me. It was a big job that took overnight to complete. I picked it up yesterday. More

I was very happy with the experience at Herb Chambers. I initially came in to check out a BMW X1, but ultimately decided it wasn't the car for me. At this point I looked around the lot and found a better I initially came in to check out a BMW X1, but ultimately decided it wasn't the car for me. At this point I looked around the lot and found a better option. Bill Callandrillo was great, very supportive throughout the purchase process. More

Dealership is conveniently located and very clean. There is a good mix of stock. Lots of choices. There is a good mix of stock. Lots of choices. More

Jose has been challenging to work with form the begining. He has been pushy, arrogant and has spoken down to me from the beginning. He has consistantly reframed both the conversations and interactions we h He has been pushy, arrogant and has spoken down to me from the beginning. He has consistantly reframed both the conversations and interactions we have had as somehitng which they were not. He has continued to stand in way of resolving my service issues - even after I solicited a thrird party opinion - stating that they have little responsibility for failing parts and unresolved issues, nw that I am $4000 into a repair. The bullying and lack of interest in really helping me resolve these service issues and safety issues have made me take my unresolved and undrivable car elsewhere. Jose's condescending attitude isn't doing BMW or Herb Chambers any favors - (and yes, we have purchased a car from Herb Chambers)... More

Took care of me and my car in every way. Very satisfied. Great location too. Very satisfied. Great location too. More

Nick was by far one of the most personable car salesman I have had the pleasure of dealing with over the years. He made the process so effortless on our end. I would recommend Nick along with BMW Medford to have had the pleasure of dealing with over the years. He made the process so effortless on our end. I would recommend Nick along with BMW Medford to just about anyone I know searching for a vehicle. More