Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW Certified Pre-Owned Medford, A Herb Chambers Company
Medford, MA
252 Reviews
BMW Certified Pre-Owned Medford, A Herb Chambers Company has one mission: to provide the finest used luxury cars to drivers who demand the best. Our dedicated team of BMW experts strives to deliver a level of sales, service, and financing commensurate with the incredible vehicles we sell. Whether you're in the market for a specific certified pre-owned BMW, need service for your luxury vehicle, or want to explore your financing options, our professionals are here to make the process as seamless as possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 252 reviews
October 31, 2024
I recently visited the BMW Certified Pre-Owned service center in Medford and was incredibly impressed with Laurevens Desrosiers. His customer service skills are truly exceptional. From the moment I arrive center in Medford and was incredibly impressed with Laurevens Desrosiers. His customer service skills are truly exceptional. From the moment I arrived, he was friendly and attentive, making sure all my concerns were addressed. Laurevens took the time to explain the service process in detail, keeping me informed every step of the way. His professionalism and knowledge made the experience seamless and stress-free. I highly recommend reaching out to Laurevens for any service needs—he truly goes above and beyond! More
by Peterson D.
Employees Worked With
October 30, 2024
Awesome service at dealership by salesman Michael. He was very helpful, me and my family were very happy. Will recommend dealership to friends He was very helpful, me and my family were very happy. Will recommend dealership to friends More
by Ravi
October 24, 2024
The customer service is excellent. My repair advisor made me understand all the process and costs associated to the services. I got some good discount for the services. I would recomme My repair advisor made me understand all the process and costs associated to the services. I got some good discount for the services. I would recommend BMW of Medford for your car services. More
by j.compere
October 24, 2024
BMW in Medford Has made it so easy for me, I needed a larger vehicle And they went above and beyond made sure I got what I wanted. At the time I had two vehicles that they helped me get the best value to larger vehicle And they went above and beyond made sure I got what I wanted. At the time I had two vehicles that they helped me get the best value to trade in and with that I was able to purchase my 2019 X3. With this new vehicle, I was able to have the space. I need it to carry my tools and materials and now great pleasure to be their premium Tint Installer, I opened my own company And they’ve been very supportive ever since! Thank you so much and definitely will be coming back for another vehicle and definitely recommend BMW Medford. More
by TintStinct
Employees Worked With
Other Employees :
Jose Grullon, William Callandrillo, Zain Saleem, Alexander Zook
October 18, 2024
Working with Nick and Michael was seamless They went above and beyond to make sure the transaction was easy and even delivered the car to our house above and beyond to make sure the transaction was easy and even delivered the car to our house More
by shishir.mehta
October 06, 2024
My car has been repaired twice for the same problem since I bought it last year. I didn’t have to pay for it because I had warranty before. But the same problem happened again a few days ago. In March this y I bought it last year. I didn’t have to pay for it because I had warranty before. But the same problem happened again a few days ago. In March this year, the dealer told me that the injectors of cylinders 5-8 were damaged due to coolant leakage. And now the injectors of cylinders 4678 are also damaged. But this time they didn’t tell me the cause of the damage, so I have already taken out warranty, and they won’t cover it for me. After my car was repaired in March, it was parked from April to September because I was not in the United States. This time they claimed that it was not caused by coolant leakage, but they didn’t tell me the cause of the injector damage. I will not choose to buy BMW again More
by dzfengzhiheng
October 06, 2024
Very helpful and strong kine of communication to explain the process. I appreciated the efficiency of the transaction the process. I appreciated the efficiency of the transaction More
by sahba.tafazoli
Employees Worked With
July 27, 2024
Both Nick and Ali were very courteous. I was felt very comfortable during the process I was felt very comfortable during the process More
by Anmariea3
Employees Worked With
July 25, 2024
Excellent service, traded in my car and Zain helped me get into a beauty of a car, best buyer experience I have ever had, I will not go any where else in the future. get into a beauty of a car, best buyer experience I have ever had, I will not go any where else in the future. More
by Christianschurko
Employees Worked With
Zain Saleem
