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BMW Certified Pre-Owned Medford, A Herb Chambers Company

Medford, MA

4.7
231 Reviews
BMW Certified Pre-Owned Medford, A Herb Chambers Company has one mission: to provide the finest used luxury cars to drivers who demand the best. Our dedicated team of BMW experts strives to deliver a level of sales, service, and financing commensurate with the incredible vehicles we sell. Whether you're in the market for a specific certified pre-owned BMW, need service for your luxury vehicle, or want to explore your financing options, our professionals are here to make the process as seamless as possible.
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60 Mystic Ave

Medford, MA

02155

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Showing 231 reviews

June 14, 2022

Great service great customer service Great location…. Great management … look forward to returning with my service needs More

by upnvermont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Grullon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the five stars! We appreciate the kind words and hope to see you again! -Herb Chambers BMW Certified Pre-Owned Medford

June 13, 2022

This dealership is outstanding, wonderful and kind people (José, Emile and the lady at checkout). They took my car after my engine was overheating and performed the repair promptly and I was able to get home More

by Cleo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Grullon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emile
Jun 15, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the five stars, Cleo! We are happy that the crew here at Herb Chambers BMW Certified Pre-Owned Medford could help you out and we to see you here again!

June 11, 2022

Very helpful staff and professional. . High recommendation but didn’t have anything more than an oil change. Definately going back More

by sroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Grullon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline very nice
Jun 13, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for recommending our services at Herb Chambers BMW Certified Pre-Owned Medford!

June 11, 2022

Good service. Staffs are warm welcome, but the price unexpected and for sure really expensive. More

by prakaitip.t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Grullon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the positive review! We appreciate the kind words and we hope to see you back at Herb Chambers BMW Certified Pre-Owned Medford for all of your future auto needs!

June 07, 2022

The service was excellent. Gene the person that helped me stayed true to his word about getting my car in and out on time. Very professional service. More

by fish guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene
Jun 07, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the five stars! We are happy to hear that Gene could help you out, and we hope to see you here for another positive auto experience!

June 04, 2022

Exactly as advertised, no gimmicks, Billy was super to deal with made the buying process quick n easy. I highly recommend you ask for Billy if your in the market for a good used car. More

by Bdscott125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Callandrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Taliento, Wilson Martinez
Jun 06, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the five-star review! We're glad to hear that Billy could help you out, and we hope to see you here at Herb Chambers BMW Certified Pre-Owned Medford for all of your future automotive needs.

May 29, 2022

Excellent customer service there, specially Mr. William, who did an excellent job and always smiling. They are really good what they do. I loved it. Thanks More

by Pintoj68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Callandrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reda Tadjer
May 31, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the positive review! We appreciate it. We hope to see you here at Herb Chambers BMW Certified Pre-Owned Medford again!

May 25, 2022

Attentive and up front. Very easy to deal with. Was well worth the hour drive. Nancy Amer Mark and Nick were all excellent. More

by Joe Dion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amer Owies, Mark Taliento
May 26, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Joe - thank you so much for making the hour-long trip to come work with us here at Herb Chambers BMW Certified Pre-Owned Medford! Our team appreciates your kind review and hopes we can be of service again in the future. Take care!

May 21, 2022

They solved the service problem but failed to communicate with me. Had my car for 2 weeks, never called me, didn't return my voice mails or texts. I only found out my car was ready by calling them and insist More

by geoflin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Callender
Jun 06, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're sorry to hear about this and assure you that we take your feedback seriously. I will be sure this is addressed with our team to help improve the overall experience in the future. If you would like to discuss this in more detail with me personally, please reach out at your convenience. Thank you, James Grammas - General Manager - jgrammas@herbchambers.com

May 14, 2022

Amiel was our advisor and he was fantastic. fantastic. Could not ask for someone better. More

by Kzandinejad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amiel
May 17, 2022 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're so happy to hear this and can't wait to share it with Amiel! Thanks for visiting Herb Chambers BMW Certified Pre-Owned Medford and please don't hesitate to reach out if we can be of service again in the future!

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