Back

BMW Certified Pre-Owned Medford, A Herb Chambers Company

Medford, MA

4.7
254 Reviews
BMW Certified Pre-Owned Medford, A Herb Chambers Company has one mission: to provide the finest used luxury cars to drivers who demand the best. Our dedicated team of BMW experts strives to deliver a level of sales, service, and financing commensurate with the incredible vehicles we sell. Whether you're in the market for a specific certified pre-owned BMW, need service for your luxury vehicle, or want to explore your financing options, our professionals are here to make the process as seamless as possible.
Contact Dealership

60 Mystic Ave

Medford, MA

02155

Directions

By Type

Showing 254 reviews

April 22, 2023

Easy transaction, great service, fair pricing & high quality vehicles. Billy and Nick were perfectly accommodating during my car purchase. They showed me several cars of my preference and after my first More

by Jonathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Callandrillo, John Voong
Apr 25, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Jonathan, thank you so much for taking the time to share this wonderful feedback with us! We appreciate you giving Billy & Nick the opportunity to earn your business and hope you & your family are enjoying the new vehicle. Please don't hesitate to reach out if our Herb Chambers BMW Certified Pre-Owned Medford team can be of service again in the future!

April 21, 2023

Thank you so much Jose and Amiel for excellent service, top notch communication, and quickly assisting with getting my car repaired. I would definitely return here for future service and I would absolutely More

by Mifjes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Grullon, Yean Lugo Lara
Apr 24, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're glad to hear that Jose and Amiel provided you with top-notch communication and excellent service during your visit to Herb Chambers BMW Certified Pre-Owned Medford. Thank you for choosing us for your car repair needs and for recommending us to others. We look forward to seeing you again soon!

April 11, 2023

I had a great experience with Herb Chambers BMW of Medford Service Deparment. They did an oil change and a thorough inspection. Jose did a great job on intake and communicating throughout the proces More

by mpm123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis, Jose Grullon
Apr 13, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We are so glad Jose provided excellent communication throughout the oil change and inspection process. We appreciate your business and hope to see you again in the future. Thank you! - Herb Chambers BMW Certified Pre-Owned Medford

March 20, 2023

They are very professional and kind. We were offered beverages and were taken good care of. Very thorough inspection and helped.me cancel my registration. More

by d.gianoulis45
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're so glad to help you take care of these things and keep you hydrated in the process! Thank you for being a Herb Chambers BMW Certified Pre-Owned Medford customer!

March 01, 2023

Zain Saleem helped me my buy car. He was very efficient and I had the car in my name and on the road the next day. He made the process quick and easy and answered all of my questions. More

by mheggarty10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Voong, Zain Saleem
Mar 02, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for your review! We're so happy that Zain and John provided you with an excellent 5-star visit! We look forward to seeing you next time at Herb Chambers BMW Certified Pre-Owned Medford!

February 26, 2023

This was my first visit at Herb Chambers in Medford, and I had one of the best experiences in this dealer ship. Great job goes out to everyone! Thank you. More

by gabriel_rodriguez55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Grullon, Yean Lugo Lara
Mar 01, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Gabriel, thank you for your feedback! We're so glad to hear that your first visit with us was one of the best experiences you've had. We appreciate you coming to Herb Chambers BMW Certified Pre-Owned Medford and are here if there's anything else you need!

February 04, 2023

I feel like I was taken advantage of. I brought my car in for an oil change and came out with a bill of $1,108.26. Needless to say I will not be returning to the Medford BMW dealer.. More

by Tillieluzzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Grullon, Yean Lugo Lara
Feb 24, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're sorry to read this review and appreciate you bringing your concerns to our attention. It is never our intention to frustrate anyone, and we hope you will reach back out to us so we can review what is needed with respect to your vehicle. Maintenance is a necessary part of ownership and we would be happy to review our recommendations with you in detail. Please reach out at your convenience. Thank you, James Grammas - General Manager - jgrammas@herbchambers.com

January 30, 2023

Great customer service. Jean is super friendly and explains everything. Makes you feel like you know exactly what I the issue is with your car. More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yean Lugo Lara
Jan 30, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for sharing your experience! We're so happy that Jean provided you with a 5-star visit! We look forward to seeing you next time! -Herb Chambers BMW Certified Pre-Owned Medford

January 23, 2023

Team went out if their way to make things right after the issues during my first visit were not fixed. More

by JenG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Grullon
Jan 24, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you, Jen! We're so happy the Herb Chambers BMW Certified Pre-Owned Medford team could make this a great experience! We look forward to seeing you back in the future!

January 20, 2023

Everyone was very pleasant and accommodating. Nancy was the first person I coordinated with. Amer took over our looking at the car we were interested in. We were initially just looking but Ame More

by Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amer Owies
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Voong
Jan 20, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for your review, Lee! We're so happy that Nancy and Amer were able to provide you with an excellent experience! We hope you enjoy your new ride! -Herb Chambers BMW Certified Pre-Owned Medford

...
16
...