BM Motor Cars

Irresponsible I dealt with Mark Darrell who was extremely nice and accommodating before we made a deal. After the papers are signed the attitude changes to negative I dealt with Mark Darrell who was extremely nice and accommodating before we made a deal. After the papers are signed the attitude changes to negative and what was agreed prior is forgotten. The vehicle I purchased needed a little work. Before I finalized the purchase of the vehicle they promised to fix a dent on the trunk door and detailing the car. They insisted For me to take the car home with me the day of the purchase. They told me that they would make the arrangements for the detailing and call me as soon as they had an availability, which would be that same week. I had to call them to find out when I could drop off the car. So I drop off the car Monday night because I live about an hour away and Mark told me the best day to start working on the car would be Tuesday. When I spoke with Mark he told me the car would be ready Thursday or Friday. Come Thursday Afternoon I call him to find out if the car is ready he tells me no the car will be ready on Saturday. At around noon Saturday, Mark texted me that the car will be ready in an hour. My husband and I head out to their dealership around 4 o'clock in the afternoon we make it there by about 5:15pm. When we get there nothing has been done on the car except for the dent. No detailing. Car wasn't even washed. Mark insisted that it was. He got one of the managers who actually agreed with us that nothing was done, but the dent in the back. We also realized one of the tires has a "bubble" and although they see it too, they said they would look into it and still did not change it. More

Great dealership! No High Pressure here. Recently purchased a vehicle from BM Motorcars. I had a very pleasant experience. The staff was friendly all around. They have a huge inventory. I got Recently purchased a vehicle from BM Motorcars. I had a very pleasant experience. The staff was friendly all around. They have a huge inventory. I got a great deal and a great rate to go with it, My salesman, Mark Darrell, was excellent. He was very informative and helped me through the entire process. No high pressure at all. I would give him a call if you are looking to purchase a vehicle. Before I left they even filled up my gas tank! I've been to many dealerships in the past, but this one really stands out. Bob B Parsippany, NJ More

Test Drive, not so much Set up a test drive online with one of their front desk girls, who was pleasant and answered emails quickly. Test drive was for 11am, figuring the car Set up a test drive online with one of their front desk girls, who was pleasant and answered emails quickly. Test drive was for 11am, figuring the car would be maybe getting a last second wipe down or something when I got there... but no.. The car was blocked in, surrounded by 400 cars. Wasn't moved, wiped down, or even looked at. The salesman (forgot his name) wanted to see if he could do something about it, but I'm not going to wait while you move 50 cars out of the way. If you are going to make someone come in to TEST DRIVE A CAR MAKE SURE THEY CAN TEST DRIVE IT.. More

Excellent experience all around I had seen the car online and inquired both by phone and email. A rep promptly reached out to me and provided the details I requested in this car and I had seen the car online and inquired both by phone and email. A rep promptly reached out to me and provided the details I requested in this car and others. We took the 45 min drive to BM Motors to see the car where we were greeted at the door by Mickey Kozak. He did a great job with getting us out for a test drive and negotiating a final price. The car had an inside detailing done (outside detailing to follow) and the car was ours to drive away! Overall I would highly recommend this dealership and Mickey if you are looking a high quality pre-owned vehicle. More

Exllent service Great service, very friendly the sales Person did explained everything I needed to know about the purchase, and answered all my questions about my fin Great service, very friendly the sales Person did explained everything I needed to know about the purchase, and answered all my questions about my financing and final cost ..im very satisfied More

One of the best experiences I've had buying a car My second purchase from bmm and once again I couldn't be happier. Every single person that was involved in the transaction Greg, Mike and Boris were My second purchase from bmm and once again I couldn't be happier. Every single person that was involved in the transaction Greg, Mike and Boris were awesom. Took my traid-in at a better value that I expected. Worked hard to get me a better deal with the finance institutions. Explained and walk me through every little detail of the deal. Highly recommend. Will be coming to them soon to get my wife her first car. More

Quick easy and fantastic Bought my 2014 gti from here and it was a GREAT experience greg my salesman was very patient, the service department answered all my questions before Bought my 2014 gti from here and it was a GREAT experience greg my salesman was very patient, the service department answered all my questions before leaving the lot and john the finance manager was very fast and thurough. I will absolutly come back for my next car and tell everyone i know to come here. More

surpassed expectations I was looking for a Jeep for the longest time ever, then i came across this clean and professional dealership. The car buying experience was beyond wh I was looking for a Jeep for the longest time ever, then i came across this clean and professional dealership. The car buying experience was beyond what I imagined and the salseman, David Hennen, was extremely respectful and professional. He was very helpful and understood what i was in need of, and instantly he showed me my Jeep. More

Two cars in 2 months Bought my second car in two months that here at bm motor cars, the staff is nice and friendly and they are willing to work with you no matter on your Bought my second car in two months that here at bm motor cars, the staff is nice and friendly and they are willing to work with you no matter on your credit any other situations, I would recommend this dealer to all my family and freinds More

Great Customer service Great staff, I was really happy with the purchase of the 2014 GTI got it for a good price. The car was in good condition and it was a very easy transa Great staff, I was really happy with the purchase of the 2014 GTI got it for a good price. The car was in good condition and it was a very easy transaction More