BM Motor Cars

HORRIBLE, LIARS THIS REVIEW IS UPDATED NOW August 9 of 2019 #1 SITUATION: I had a horrible experience with this place i bought a used car in here and already my l THIS REVIEW IS UPDATED NOW August 9 of 2019 #1 SITUATION: I had a horrible experience with this place i bought a used car in here and already my loan with my bank and they were pushing me and trying to force me to run my credit again for some benefits which i never allow them to do that and after i got the agreement with this dealer i talked to my bank and they asked me for the Sale license of this dealer when call the dealer there was a guy who said that hes name was bob and it wasn't hes name is actually Jon, then he called me stupid because i told him to send me the sales license, after that i decided to buy the car anyway because that's the car that i wanted and we were agree that they would fix the push start of the car plus the key and guess what they have been giving me excuses all day long and i have to calling all the time and they transfers me to different people and some times they end the call with out telling me anything they said i called you back and they never do i do not recommend this place do not buy a car here, when they want you to buy the car they call you 20 times but when they have to fix something you will have a hard time and you may need a lawyer, #2 SITUATION after i left the number 1 situation review something amazing happened 3 minutes later Extania called me asking me why i left a bad review, the funny thing is that when i was calling because i needed service for my car they never called me but once that i wrote a bad review i got a call right away so funny and on top of that she tried to convinced me telling me that if i remove the review she would get things done and i refuse to removed it because obviously it was a lie because this is how they make business and have the prove of all this. after i talked to her she transferred me to a manager his name was Michael this man tried the same thing and told me that he was helping me i said you are not helping me you are doing your job you were suppose to have my car with the issue of the key fix, and he told me that if i would removed the review i would receive a check of $550 dollars for fix the car i said when i receive the money and my car is fix and i receive my plate and my registration because before the agreement i was very clear if you guys can give me my registration in a week great but if is not im not going to do it and Vlad B promise me that i was going to get my registration in a week and this hasn't happen yet so when i got everything then i will remove the review, and Michael respond me with this OK no problem then because you are not removing the review today you are not receiving the check in one day it will be in 3 business days and next day he sent me pictures about the check and told me that i was going to receive my registration on Wednesday and i called yesterday nobody respond me i left voice mail to Extania and Michael and nothing they never called me back and today i called and talked to Julia the one who works with the paper work of RMV and is funny because she told me just today that she just sent my documents to the RMV so that let me know that they had all my papers in hold for no reason is so ridiculous. #3 SITUATION To this date august 9 of 2019 the haven't fix my car the technician of bmmotorscars saids that the issue of my car was the key i told then that the key was not the issue because of a bulletin of the audi they did not pay attention, they pay for the key the audi program the key and guess what the key didn't work and had went to the audi dealer again pay the labor $178 for them to find the real issue and it is the ignition switch and they said that the cost is $1016.67 and for the noise of my car i had to buy 4 tires because they flipped the tires to make it look new, and mike said that he can just pay me one tire the crazy ting is that they know about it and they have an entire week with escuses and haven't resolve my issue none all this should not ever happened to me but anyways tomorrow august 10 of 2019 i will go there and ill record everything and called all this people out for a such it horrible, customer service and for all the lies that had take place this should not happen and ill share my experience in every website that this dealer IS THE WORST and im doing this for me and for others to help them and bring light and transparency because this should not be handle this way is not right. and be careful about the good reviews that you find in they're website because how they tried to convince me with money who knows if others had wrote reviews for money, DO NOT BUY CARS IN THIS PLACE. More

2 months and still do not have title I purchased a car more than 2 months ago and have still been unable to register the vehicle because of title issues. I went last week to the DMV and I purchased a car more than 2 months ago and have still been unable to register the vehicle because of title issues. I went last week to the DMV and after sitting for 2 hours I was told the title was incomplete. Now my car has expired temporary tags and registration and the suggestion from management was an letter that said they would reimburse me of legal expenses if I get pulled over! This is very shady business practices. Now I am waiting all day for a call from Michael Fidelman the GM to get some resolution but I am not holding my breathe. Basically I have a car I cannot legally drive..... More

Milly R. Good Experience !. My Sales Representative was Mickey Kozak, very professional, caring, good service in general. I am very happy with the vehicle I Good Experience !. My Sales Representative was Mickey Kozak, very professional, caring, good service in general. I am very happy with the vehicle I bought from them. More

Excellent dealership It was a such a great experience, they have good cars, SUV , for good price. They are welcoming their sales rep is super. Nice dealer It was a such a great experience, they have good cars, SUV , for good price. They are welcoming their sales rep is super. Nice dealer More

Excellent! Lee and randy were really great with us. They made everything go smooth and easy and made us feel confident about what we were getting into. Will defi Lee and randy were really great with us. They made everything go smooth and easy and made us feel confident about what we were getting into. Will definitely recommend this dealedship. More

Salesman Craig Lee is the Best!!! I came in with one car in mind that I seen on the site. However I got approved for something far better! Craig Lee assisted me from start to finish- h I came in with one car in mind that I seen on the site. However I got approved for something far better! Craig Lee assisted me from start to finish- he was pleasantly toned, patient and answered all of my questions. This is the perfect dealership for a pressure-less transaction, I’ll be back once this car is paid off!!! :) More

Excellent The service crew were very helpful, were able to get me in and out and made sure all my concerns were taking care of. Def is worth the long ride. The service crew were very helpful, were able to get me in and out and made sure all my concerns were taking care of. Def is worth the long ride. More

Excellent experience Ask for Eli. He is absolutely fantastic to work with. He took the time to listen and worked with him from beginning to end. Definitely recommending ot Ask for Eli. He is absolutely fantastic to work with. He took the time to listen and worked with him from beginning to end. Definitely recommending other friends and family to check it their next car purchase from here. More

Arthur Yastrebov Great Saleman Over all I had a Great experience with Arthur Yastrebov he's pretty honest Now management I was not to happy with those guys. Then again who is ha Over all I had a Great experience with Arthur Yastrebov he's pretty honest Now management I was not to happy with those guys. Then again who is happy with those guys anyway ..And would i go back yes only for the service the saleman gave me .. More