Axis Motorcars

The attention to detail was pretty squared away. I wasn't rushed or approached immediately, that works for me. I was able to view what vehicle I like first in the lot. The manager made sure that someone did rushed or approached immediately, that works for me. I was able to view what vehicle I like first in the lot. The manager made sure that someone did see me and he sent the right person! Thanks Andre!!! More

I BOUGHT A 2018 LEXUS RX350 F SPORT ON 11/21/20 AND SAMANTHA WAS MY SALES REP. I FINANCED 3 CARS BEFORE AND WAS NEVER CHARGED THESE MISCELLANEOUS FEES THAT AXIS MOTORS CHARGED THAT CAME OUT TO BE OVER SAMANTHA WAS MY SALES REP. I FINANCED 3 CARS BEFORE AND WAS NEVER CHARGED THESE MISCELLANEOUS FEES THAT AXIS MOTORS CHARGED THAT CAME OUT TO BE OVER $5000!!!! THEY DEFINITELY RIPPED ME OFF AND I FELT SCAMMED SINCE SHE NEVER EVEN BROKE DOWN THE FEES FOR ME AND DIDN’T EVEN ASK ME TO TEST DRIVE THE CAR BEFORE SIGNING. I DON’T KNOW WHAT KIND OF CAR BUSINESS THEY ARE RUNNING WHEN YOU DON’T EVEN OFFER A TEST DRIVE BEFORE SIGNING! I AM A VERY UNHAPPY AND DISAPPOINTED CUSTOMER TO KNOW DURING THESE TIMES THEY TRIED TO RIP ME OFF BY CHARGING THESE OUTRAGEOUS FEES THAT WAS OVER $5000 AND THAT DIDN’T EVEN INCLUDE THE SALES TAX OR MOTOR VEHICLE FEES YET!!!! BE AWARE OF AXIS MOTORS AND THEIR SCAM FEES!!!! More

This place was amazing to me. I was having a hard time finding a place that would approve me for a car, I had tried multiple places before I had came here and none of them compared to the customer service finding a place that would approve me for a car, I had tried multiple places before I had came here and none of them compared to the customer service these guys had. It was a great experience here. I would recommend coming here for a car if you want great service, someone who will take a chance on you and having you leaving happy. More

Samantha was my sales person she is very helpful bright and energetic honest and hard working....She made me a believer...Also a satisfied customer... and energetic honest and hard working....She made me a believer...Also a satisfied customer... More

I was looking all around for a newer used car that could fit my budget and this was the only place that cared about what I wanted and not about what they have to sell. They were patient and very courteous. fit my budget and this was the only place that cared about what I wanted and not about what they have to sell. They were patient and very courteous. I happily left there with my dream car. More

When I came to this dealership, I came for a specific car. But somehow a guy named Igor who is their finance manager and a salesman Juan convinced me that I am going to get a loan for another car and not car. But somehow a guy named Igor who is their finance manager and a salesman Juan convinced me that I am going to get a loan for another car and not this one even though both cars are the same year. So, they tricked me to buy another car and gave me extremely high rate. After several months because I was not happy with this car, I came there to make a trade in. I found the car I wanted but again they convinced me to purchase a gap insurance for $800 whilst in every dealership this insurance costs $200 the most. In addition to that , they insisted I buy a warranty for engine and transmission for the price of $2500. I was hesitant to add that much of an extra money but they’ve assured me that if I decide to sell the car before the warranty ends , I will get the partial refund back. So, I’ve decided to buy another car and guess what? I can’t get any money back. I called Juan several times and he never really got back to me. I spoke to Igor and he told me that he was in a bad mood and he’ll call me later. And he never did. So I called to the sales manager and he made up a story basically saying that I will never get any money back. So think twice before buying any car from Axis motor. They might sell you something that you didn’t want and trick you to buy insurance that you didn’t need for a heck of a price. More

My sales rep. Samantha was very pleasant, and understanding. She made the process quick simple and easy. I will definitely recommend this auto dealer to my friends and family. They also have a ni understanding. She made the process quick simple and easy. I will definitely recommend this auto dealer to my friends and family. They also have a nice selection of inventory as well. More

Amazing service. Juan was excellent. He got me in the car and price that I wanted. He was never pushy and very patient and understanding of my needs. Definitely a customer for life. and price that I wanted. He was never pushy and very patient and understanding of my needs. Definitely a customer for life. More

Getting a car has been a challenge for many reasons. Axis Motorcars eliminated all obstacles and put me in a vehicle of which I am proud to drive. Peter made everything so easy. I was welcomed and pr Axis Motorcars eliminated all obstacles and put me in a vehicle of which I am proud to drive. Peter made everything so easy. I was welcomed and provided with the best customer service ever. More

Highly recommend this place, after having a really bad experience at another dealer, this dealership is like heaven! Very customer service oriented, professional, and really care for their customers! experience at another dealer, this dealership is like heaven! Very customer service oriented, professional, and really care for their customers! More