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Axis Motorcars

Jersey City, NJ

4.1
878 Reviews

682 Garfield Ave

Jersey City, NJ

07305

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878 Reviews of Axis Motorcars

April 15, 2021

The Check Engine light came on the day after leaving the lot. Juan promised an appointment to fix, but has put us on hold only to not return twice and is now not answering our calls. More

by TSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha D., Juan Londono
April 12, 2021

I would definitely recommend axis motor group . Incredible service, and Samantha was very knowledgeable and very easy to talk to and handled all of my paperwork More

by f_loduca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha D.
April 03, 2021

Samantha was phenomenal!!! She answered all of my questions, and was very knowledgeable, fast and efficient. I came in at 9 am and out by 12pm only because I had a trade in, would have been out faste More

by jangla06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha D.
April 03, 2021

Peter was helpful in the buying a vehicle was easy to work with but since the day of the purchase the vehicle I have text and called him with questions with no return calls or texts More

by Penone54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Lilly
March 22, 2021

Peter was absolutely a pleasure to work with! He made sure my husband and I felt great about our purchase. He was patient and kind! Thank you More

by Aernest242000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Lilly
March 19, 2021

Andre was very helpful. If you come here definitely go to him. He will get you in and out with what you want. Bad credit or good credit he’s the man! More

by Quality
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Haynes
March 17, 2021

Very professional and willing to work with you no matter the situation, I walked in there for a BMW and he made sure I walked out with the car I wanted credit was bad and I got my car check him out when u g More

by detoniavaughan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Haynes
March 14, 2021

I live quite aways from them in WV. As we know Tacoma have frame rust problems. I requestK info/pics of frame. I received a form email acknowledging my request. I re-requested the info on the Tacoma fra More

by darrylbarger
Customer Service
Recommend Dealer
No
Employees Worked With
CIARA
Mar 30, 2021 -

Axis Motorcars responded

Hi Darrylbarger, The vehicle you are interested in is still in our service facility that is why there is no pictures of the vehicle and is not available to the public. If the sales associate does not book an appointment for the vehicle its not waste your time. I think you would be even more upset if you came all the way from West Virginia and the car was not what you expected. We would love to earn your business but until the vehicle is deemed road ready by our techs we will not upload photos or make it available for an appointment.

Mar 30, 2021 -

darrylbarger responded

I'm wondering why no one from the dealership let me know that. The only reason I feel I got a response is because I did the negative dealerrator survey. By the way there are pics of the truck but just not of the frame condition. I guess I'll wait to hear from someone if I don't locate another Tacoma in the meantime... Thanks.

March 13, 2021

Andre is amazing!! Great customer service and is very knowledgeable with cars. Plus he has nice eyes ladies. I’m very grateful I love my new Lexus RX 350 it’s drives like it’s brand new More

by Cherishthyjaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Haynes
March 12, 2021

After shopping around for nearly 1 year, I have nothing but great things to say about Axis motors. Andre was very kind, fast, efficient and overall amazing. I was appreciative that he went above and beyond More

by Djack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Haynes
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