Axis Chevrolet

First class service. Have been working with Ken for over 20 years. He is a true professional. Great experience. Have been working with Ken for over 20 years. He is a true professional. Great experience. More

I can't tell if they're understaffed, or if they're just uncommunicative by nature, but I had to call over and over again just to get any information about my car. It took them two weeks to even look at it, uncommunicative by nature, but I had to call over and over again just to get any information about my car. It took them two weeks to even look at it, and then another week to order the parts to fix it. I would have learned none of this if I have been calling nearly daily. Multiple calls ended with promises of a call back within the day or next day, none of which I ever received. Even once. The only two calls I received were telling me how much it would cost and then three weeks later: that it was done. The work appears to have been adequate at least but it took almost a month and a half to even get it and I was in the dark the entire time. More

It is good only to change oil, I will not recommend this dealer for something else dealer for something else More

The atmosphere of the place was very pleasant. Nice and clean greeted with a smile they took care of my needs I will recommend my friends to go here with their vehicles Nice and clean greeted with a smile they took care of my needs I will recommend my friends to go here with their vehicles More

The dealer ship was kind, and the call about the car was good. My agent was nice. good. My agent was nice. More

What I like about this dealership it's fast service and clean environment. I would come back.. clean environment. I would come back.. More

Had to wait a long time for an oil change and I did not know the service department was off property know the service department was off property More

I chose Axis the service workers are nice and courtesy they explainewhat you need for your vehicle they explainewhat you need for your vehicle More

Kenny was wonderful! He went out of his way to help. Customer service was his priority. He went out of his way to help. Customer service was his priority. More

When I first got there, I was greeted by an elderly gentleman who signed us in. Right away I got bad vibes from the dude because he was asking some personal questions regarding my last name. Then he as gentleman who signed us in. Right away I got bad vibes from the dude because he was asking some personal questions regarding my last name. Then he assigned us to a sales agent named Angel. He was very nice and respectable. However, when I asked to test drive the car I was looking at, he wanted my social security number (second red flag). I told him first I wanted to talk about the numbers and to test drive the car. He said he would be right back with that information. I thought maybe he went to print out the numbers, but then the old dude came back and it went downhill from there. He was rude and arrogant and looked like he wanted the car more than I did. The third red flag was that he didn't appear to want to negotiate on the price of the car and refused to remove a warranty that came with the car. Usually warranties are optional, never a requirement. I got up and stormed out. If you ever go to this dealership, ask for Angel and if you see grandpa coming, ask for another sales agent. This old dude seemed racist too. More