Awesome Ford
Chehalis, WA
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Showing 68 reviews
Oil Change Necessity I am very fastidious about fulfilling oil changes according to the advised schedule from Ford. This time, however, we were traveling and were 1200 mil I am very fastidious about fulfilling oil changes according to the advised schedule from Ford. This time, however, we were traveling and were 1200 miles from home when the "oil change required" message flashed. I called Awesome Ford and the serviceman noted that there is a grace period and it would be okay to wait until we returned to have it serviced. When we returned, they were able to work me in on the same day I called, even though this service appointment was the 60, 000 mile mark which was more extensive than the regular oil change. As usual, the work was completed within reasonable time and I was given a complete summary of the work that was done. I appreciate the professionalism of the members at Awesome Ford and their ability to convey their appreciation for my business! More
Staff courteous & explained work done. Serviced vehicle quic Staff courteous and knowledgeable. Service done quickly and well. Cookies and coffee were appreciated. I was disappointed that my car wasn't washed, b Staff courteous and knowledgeable. Service done quickly and well. Cookies and coffee were appreciated. I was disappointed that my car wasn't washed, but appreciated the card for a free car wash. More
Good place Very fast and checked out everything that needed to be checked out. They explained what they found that needed to be repaired in the future. Very fast and checked out everything that needed to be checked out. They explained what they found that needed to be repaired in the future. More
Very reliable and thorough vehicle service care It is wonderful to look forward to our care at Awesome Ford. It takes the stress of off servicing our Ford automobile, and we know we are in good ha It is wonderful to look forward to our care at Awesome Ford. It takes the stress of off servicing our Ford automobile, and we know we are in good hands. Thank you Awesome Ford. Yes you are certainly AWESOME> We had are regular checkup and we had a new battery installed. It was really nice to know that we were right in our feeling that the battery needed help and we were glad it showed up on your tests. Saves us a great deal of hassle on the road. thanks again for your services. More
Great Experience A very good experience buying my new truck. Craig Anderson was professional, fair, and easy to work with. Will definitely be back to buy another veh A very good experience buying my new truck. Craig Anderson was professional, fair, and easy to work with. Will definitely be back to buy another vehicle at Awesome Ford and Craig Anderson. More
Great experience! Trevor Johnson is amazing! We'd recommend him to anyone looking for a vehicle; he's intelligent, works hard and makes the process easy. We got a great Trevor Johnson is amazing! We'd recommend him to anyone looking for a vehicle; he's intelligent, works hard and makes the process easy. We got a great deal. More
Efficient Very satisfied with the efficiency and excellent job getting my truck oil change. They told me how long it would take and were prompt getting it done Very satisfied with the efficiency and excellent job getting my truck oil change. They told me how long it would take and were prompt getting it done on time. More
Oil Change always top notch service. Your service writers Jeb and LLoyd are awesome, always make me feel welcome and they are so kind and polite. Very knowledg always top notch service. Your service writers Jeb and LLoyd are awesome, always make me feel welcome and they are so kind and polite. Very knowledgeable also. More
Good Customer Service, Low Pressure Environment We have spent several months looking for a new truck. In the past, we have been to dealerships where the salespeople do anything to make the sale. It We have spent several months looking for a new truck. In the past, we have been to dealerships where the salespeople do anything to make the sale. It is always high pressure, and we have often left leaving feeling rushed through and pressured to buy something that we weren't happy with. We worked with Bill at Awesome Ford. He was very knowledgable about the truck that we were looking at. He helped us to find the best deal possible, and then took the time to show us how to use all the options that we weren't familiar with. The environment was very low stress, and we left feeling like the Staff at Awesome Ford cared about us and our experience there. We were provided good customer service at all levels, and would definitely return for future purchases as well as recommend Awesome Ford to friends. More
AAWESOME!!! Really appreciated the service I received. The dealer not only remembered me (thanks, Kentucky Ed) but informed us that we were using a more expensiv Really appreciated the service I received. The dealer not only remembered me (thanks, Kentucky Ed) but informed us that we were using a more expensive grade of oil than necessary-saving us about $20 each oil change...PLUS by bringing our car to Awesome Ford we received a free car wash! You are still living up to your name!! More