Awesome Ford
Chehalis, WA
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Showing 68 reviews
2010 focus servicer Excellent service, very professional Service Adviser. Additional work has been scheduled and I am very confident that it will be just as rewarding as Excellent service, very professional Service Adviser. Additional work has been scheduled and I am very confident that it will be just as rewarding as the service which has already been accomplished. More
Great service Everyone was very helpful, salesman was very knowledgeable. Took his time, did not try to rush me in any way. Finance lady was also very helpful. Everyone was very helpful, salesman was very knowledgeable. Took his time, did not try to rush me in any way. Finance lady was also very helpful. More
Great place Great service and they know what they are doing.They kept us informed about the status of our car's repair and the cost. They finished the work in a Great service and they know what they are doing.They kept us informed about the status of our car's repair and the cost. They finished the work in a timely manner. More
Always a Awesome experience. Jeb in the service department always treats us like the most important customer every time we are there. Had to pick up some parts in the RV dept whil Jeb in the service department always treats us like the most important customer every time we are there. Had to pick up some parts in the RV dept while i was there and the same goes for and the same goes for Clayton. More
AS USUAL IT WAS A VERY SATISFYING EXPERIENCE. The reason I now drive 34 miles from Olympia back down to Chehalis for my car servicing is because I know I'll be treated fairly and receive the very The reason I now drive 34 miles from Olympia back down to Chehalis for my car servicing is because I know I'll be treated fairly and receive the very same high degree of performance that I have received in the past. Thanks to the personnel in the Service Department at Awesome Ford--I'll continue to come down to receive service needed on my vehicle which is a 2015 FUSION purchased new from Awesome Ford.. More
Great Service With the combining of the RV and Ford Sales at the same location, it is a zoo in the dealership. Took 20 minutes to check out. The employees are doing With the combining of the RV and Ford Sales at the same location, it is a zoo in the dealership. Took 20 minutes to check out. The employees are doing the best that they can, but there needs to be more space in the service area to deal with customer's needs. Employees and customers are tripping over each other. By the time that customers take the time to get service issues addressed, they don't want to be stressed out by the functioning failures of the dealership. Bringing the car wash ability back to the site needs to be addressed sooner rather than later. Customers shouldn't have to drive to Centralia to get the car wash in conjunction with their service that they are accustomed to receiving automatically. onsite. All of these comments are consistent with growing pains, but they should be transparent to the customers. More
Quick and efficent, Lloyd was great I was in Chehalis for the day visiting my sister. Car kept dying on me. I took it to the Ford dealership, as a walk in. Lloyd, the service manager too I was in Chehalis for the day visiting my sister. Car kept dying on me. I took it to the Ford dealership, as a walk in. Lloyd, the service manager took my car right away. Lloyd called within the hour with the diagnosis, ordered the part and had my car repaired and back on the road by 3:30! It was a very positive, excellent experience. I will certainly recommend and use them in the future! Connie More
Quick and Easy Was able to find the car I was looking for, pay in the price range I required and even though I traveled two hours from out of state it didn't take al Was able to find the car I was looking for, pay in the price range I required and even though I traveled two hours from out of state it didn't take all day to finalize a deal. More
Great service! We have been adding accessories on our new Ford car we purchased from Awesome Ford through Phil (thanks!), and getting work done our older Ford truck We have been adding accessories on our new Ford car we purchased from Awesome Ford through Phil (thanks!), and getting work done our older Ford truck at Awesome Ford. They have been great at getting us taken care of. Jack in parts has been helpful in my search and Lloyd was able to coordinate our comings and goings smoothly. Thank you Awesome Ford! More
15,000 mile Oil change Had a 1300 hrs appointment and the pickup sat for 30 minutes before the technician started to work on it. But overall I like the Service Dept staff. Had a 1300 hrs appointment and the pickup sat for 30 minutes before the technician started to work on it. But overall I like the Service Dept staff. They help you as soon as they can in a busy setting. They are knowledgeable and professional. More