Awesome Ford
Chehalis, WA
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Showing 68 reviews
Great service And customer service team 3rd visit there and extremely happy with each service. When I came in yesterday to have “the works” oil change service performed I was met with pleasa 3rd visit there and extremely happy with each service. When I came in yesterday to have “the works” oil change service performed I was met with pleasant staff who offered us a ride to get something to eat if we wished when we mentioned we wanted to go for a walk to stretch out from and hour of sitting in the car. Upon check out it had been determined I had a headlamp out on the front drivers side of the vehicle. The service attendant next to us, jumped up and went out to the vehicle to see what type of bulb we needed for replacement, went to parts and retrieved the bulb (had parts write up a parts ticked) then went to the vehicle and replaced the lamp for us in about 10 minutes. Great customer service and friendly staff. More
Great service Everyone at Awesome Ford was friendly and professional. Eddie was a pleasure to work with, also friendly and professional, and we appreciated his att Everyone at Awesome Ford was friendly and professional. Eddie was a pleasure to work with, also friendly and professional, and we appreciated his attention to detail. More
Worst service ever! I have never had such bad service. I took my car in over a month ago. Each time the service rep gave me a date it would be complete, that date was mis I have never had such bad service. I took my car in over a month ago. Each time the service rep gave me a date it would be complete, that date was missed. (more than 5 times) Several times the rep was supposed to call me with an update, and that was also missed. There was an excuse every time. I have never been treated like this from my old ford dealer in Tacoma (Titus Will) Even with the long drive, I will now go back there. I do not expect to return to Awesome Ford again. I was considering switching to Awesome Ford before this disaster in service, and thinking about time to purchase a new car. Not from this dealer! Finally got my car back. Have to say, the end product was good. Just the in between time was so poor. At least they caught the problem with miss-installed parts before I got it back. More
Fabulous!!!! We went looking for a certain truck and Chrisian our salesman was very helpful. He found us exactly what we wanted. He was awesome!!! I would definite We went looking for a certain truck and Chrisian our salesman was very helpful. He found us exactly what we wanted. He was awesome!!! I would definitely recommend this dealership . More
Great service! Jeb and the service department do a terrific job in keeping our vehicles in great working condition. Thanks for your friendly and effective approac Jeb and the service department do a terrific job in keeping our vehicles in great working condition. Thanks for your friendly and effective approach! More
They were great to work with, I got the deal I wanted and I would recommend them to anybody. I bought an rv trailer last February and came back to buy a Ford pickup. to work with, I got the deal I wanted and I would recommend them to anybody. I bought an rv trailer last February and came back to buy a Ford pickup. Thank you Awesome Ford! More
good experience service went w/o a hitch was done in an hour and the cost was as expected they didn't try to sell me services I didn't need I gave "good" service went w/o a hitch was done in an hour and the cost was as expected they didn't try to sell me services I didn't need I gave "good" ratings because I never give "excellent" reviews on anything unless the service was much beyond expectation they did just fine More
New to Ford and Ford trucks. I did a great deal of research before buying a truck strong enough to pull a travel trailer with the weight specs. The salesman was very helpful. Ulti I did a great deal of research before buying a truck strong enough to pull a travel trailer with the weight specs. The salesman was very helpful. Ultimately though, I would recommend doing your research. More
New truck I had a very positive and easy experience with Ed at Awesome Ford purchasing a new F150. He found the right truck at the right price and while he was I had a very positive and easy experience with Ed at Awesome Ford purchasing a new F150. He found the right truck at the right price and while he was good with following up with me on things he was not pushy at all. More
Courteous service advisor, clean waiting area and restrooms Came in for regular oil change service and they also corrected a wheel balance issue. The ride is now smooth as glass at freeway speeds. Awesome job! Came in for regular oil change service and they also corrected a wheel balance issue. The ride is now smooth as glass at freeway speeds. Awesome job! More