Avondale Toyota - Service Center

Great service with Donald Hawkins As a new customer I've recently had my Toyota serviced at Avondale Toyota a few times and am more than happy with the service. My service adviser Dona As a new customer I've recently had my Toyota serviced at Avondale Toyota a few times and am more than happy with the service. My service adviser Donald Hawkins has went above and beyond to make sure that everything on my car was done right and taken care of to my complete satisfaction. I've been to many Toyota dealers in Arizona (and different states) and the service I've received from Donald is some of the best. Unfortunately we ran into some issues with using old parts and Donald did everything in his power to make it right. Could not recommend this dealer enough because of the treatment I've received. More

Jake is always the most helpful and the most friendly sales person whenever I go to Avondale Toyota. It doesn’t matter if I am there to buy a vehicle or not. sales person whenever I go to Avondale Toyota. It doesn’t matter if I am there to buy a vehicle or not. More

Amazing same day service Amazing service today at Avondale Toyota. Had been to a different dealer this morning where I had purchased a used Toyota Rav4. The key the other de Amazing service today at Avondale Toyota. Had been to a different dealer this morning where I had purchased a used Toyota Rav4. The key the other dealer had given me was faulty and they refused to take any accountability for the faulty key. After realizing I was could not rationalize with that dealer, I pulled into Avondale Toyota, was greeted by extremely pleasant people. After they heard my story, they not only gave me excellent service, but also empathized with my situation. They turned a very aggravating morning into a very positive day. Great people at Avondale Toyota. I unfortunately do not remember all of the names of the people I dealt with, but Tracie gave me her card. I also dealt with a parts person and a serviceman who greeted me when I arrived. Thank you! More

Another great experience at Avondale Toyota I have been going to Avondale Toyota for years and really miss my original Service Consultant Mitch Oler, but I am happy to now have Tracie Seib to h I have been going to Avondale Toyota for years and really miss my original Service Consultant Mitch Oler, but I am happy to now have Tracie Seib to help me with all my service needs. I tried one time checking out Firestone for my service instead of my Avondale Toyota service dept. I never did that again! You cannot go wrong at Avondale Toyota for Sales or Service. I bought 2 cars over the years both from Tommy Severado, I actually asked to have him back again and have referred him in the past. Tracie Seib is my Service Consultant and I would not switch to anyone else!! Thank you Avondale Toyota for all of my car needs, and having Tommy and Tracie there for me. I went in for service yesterday, decided to say hi to Tommy, and left with a smile in an updated Toyota Rav4 XLT. <3 More

I want to thank Joseph for all he has done for us. He helped get are 4 runner in so that we could get our window tint fixed. You don’t have to wait a long time for them to get back to you. helped get are 4 runner in so that we could get our window tint fixed. You don’t have to wait a long time for them to get back to you. More

Very good Very friendly and helpful and knowledgeable people and easy to work with . Nice and clean space and looks like every one wants to help out. Very friendly and helpful and knowledgeable people and easy to work with . Nice and clean space and looks like every one wants to help out. More

No Surprise... Avondale wins again!! Went to "another dealer" (Hnt: see title of review) and was offered one dollar (literally $1.00) trade in value on my '07 Prius w/ 227k miles because Went to "another dealer" (Hnt: see title of review) and was offered one dollar (literally $1.00) trade in value on my '07 Prius w/ 227k miles because it needed a new brake actuator. ($60 diagnosis fee) "Other dealer" quoted me $3k for the repair (pats / labor) but I declined and found out (via a simple google search) that it was covered under a Toyota Warranty Enhancement Program. (ZG1 to be specific). Took it to Avondale Toyota Service... "Other" dealer's service Mgr. left me a voice mail telling me that wasn't true while Avondale service was fixing my car under warranty. No charge. While it was there I had an oil change and $500 plus dollars of service that I needed for a vehicle with over 200k miles. Picked it up same day. They even gave me a loaner vehicle and washed my Prius. Worth going the extra miles for people who are willing to do the same for me. Thank you Phil, Tracie, Greg & Donald! More

UNHAPPY CUSTOMER!!! Made an appointment for tires to be put on my tacoma.They had a special going on buy 3 get the fourth one for a $1.Service advisor was Jacob.He told m Made an appointment for tires to be put on my tacoma.They had a special going on buy 3 get the fourth one for a $1.Service advisor was Jacob.He told me it would take 15 minutes to look in the computer to see if my tires qualified for the special since they weren't stock tires.I sat down in the waiting room at 8:10am.I waited for over an hour.No communication at all.He could of just came by and said hey i'm really busy it's gonna be a bit longer.Even thirty minutes wouldve been fine.I finally got up and went to the desk and told him i want my keys then left.I went to discount tire and they took care of me.I won't be servicing both my cars there anymore. More