Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
39 Reviews of Avondale Toyota - Service Center
Sort by
July 26, 2024
Made an appointment with Avondale Toyota this morning for 9 am oil change. I am there at 8:45 am I walked away very disappointed with the service, which there was NONE. I waited until 11 am text my serviced 9 am oil change. I am there at 8:45 am I walked away very disappointed with the service, which there was NONE. I waited until 11 am text my serviced advisor (Michael) no response, I then went to his desk, @ 11:30 wasn't there, finally he shows up, I asked him if my Highlander is ready, tells me he doesn't know and walks out to find out. Comes back and tells me I am next in line, mind you it's now 11:42 (time stamped on bottom of my no work accomplished receipt) I have never received this type of service here. Very disappointed I left with the service, wasted almost 3 hours there, with no service. I would not recommend this dealership until these errors/problems are fixed. Sad because we did purchase this highlander from them. More
by leeroyinaz
Employees Worked With
Michael
June 19, 2024
oil change appointment at 9:30, got in at 9:08. at 11:40 am , sorry for delay shouldn't take much longer. I ask my service advisor @10, 10:30, 11, & 11:30, was told the same thing. NICE PEOPLE, BUT at 11:40 am , sorry for delay shouldn't take much longer. I ask my service advisor @10, 10:30, 11, & 11:30, was told the same thing. NICE PEOPLE, BUT VERY IMCOMPETENT TO SCHEDULE & DO A OIL CHANGE IN A TIMELY MANNER. More
by NAKHJIRI
Employees Worked With
SERVICE ADVISOR
January 31, 2022
My family has purchased multiple vehicles all from Luis and there has not been a time where he did not go above and beyond to satisfy us. Definitely one of avondale Toyota’s BEST. and there has not been a time where he did not go above and beyond to satisfy us. Definitely one of avondale Toyota’s BEST. More
by Vivianayas
Employees Worked With
December 21, 2021
The best experience I’ve ever had. Smooth and easy, no pressure. I was wanting a new car in the spring and wasn’t expecting to buy that day. But the offer was perfect when Gonzo presented it I knew it wa pressure. I was wanting a new car in the spring and wasn’t expecting to buy that day. But the offer was perfect when Gonzo presented it I knew it was not to be passed up. I left the dealership a very happy and satisfied customer. I will be a return customer in the future. More
by larz333
Employees Worked With
Joel"GONZO" Gonzalez
August 28, 2021
My experience with Toyota has been absolutely outstanding. Jake Fratt was very helpful, kind, communicative And extremely eager to complete our deal. He went above and beyond for us, and made us outstanding. Jake Fratt was very helpful, kind, communicative And extremely eager to complete our deal. He went above and beyond for us, and made us feel comfortable, knowledgeable about our deal, and Toyota is our dealership for life now thanks to this experience. More
by esmeralda.lozano
Employees Worked With
Jacob Fratt, Justin Vega
July 31, 2021
Valentino has taken care of my family and me multiple times now and we have nothing but positive things to say! He kept his eyes peeled for the car that we’ve been lusting over for months now and the sec times now and we have nothing but positive things to say! He kept his eyes peeled for the car that we’ve been lusting over for months now and the second he found one, he was in contact with us and we were able to make the deal same day. Valentino was great from start to finish and we look forward to working with him more in the future. Avondale Toyota is an amazing dealership where my family has bought more than 10 cars and it’s always a pleasure working with them! More
by Zachary
Employees Worked With
October 06, 2020
Awesome person with patience and made my vehicle choice from the color to the price.. highly recommended and thank you amd will always continue to buy from Avondale toyota from the color to the price.. highly recommended and thank you amd will always continue to buy from Avondale toyota More
by ssheiha
Employees Worked With
Scott Aguilar , Joel"GONZO" Gonzalez
August 16, 2020
My wife and I just bought our 2nd vehicle from scottie and 3rd from this dealership. Scottie has been nothing short of amazing. He has gone above and beyond to always make sure we are comfortable not only and 3rd from this dealership. Scottie has been nothing short of amazing. He has gone above and beyond to always make sure we are comfortable not only in the store, but also with the deal we are making. Even when we thought we had found the fitting deal that worked for both parties, Scottie found a way to get us an even better deal. Scottie thank you very much and i hope to make more deals with you in the future! -Troy More
by TClaudio
Employees Worked With
Scottie Williams
July 28, 2020
Dino was really helpful throughout the visit. He was supposed to be off but he went out his way and prioritized our needs before his. This guy is absolutely amazing! Will absolutely refer our friends an supposed to be off but he went out his way and prioritized our needs before his. This guy is absolutely amazing! Will absolutely refer our friends and family in this location 😊 More
by tonirae_amogawin
Employees Worked With
April 04, 2020
Excellent service! My sister is on disability so I help my father with her everyday life. Her Prius had some issues so we had it towed to Avondale Toyota. They followed My sister is on disability so I help my father with her everyday life. Her Prius had some issues so we had it towed to Avondale Toyota. They followed up right away with a phone call. During the process there was miscommunication. I can't begin to tell you how I received the most incredible customer service ever! Immediately Cejay the service manager stepped in and not only made things right but went above and beyond!! You see what was more important to him was that we were satisfied so Toyota would have repeat business. He also thanked me for bringing it to his attention because it was a learning situation that they needed to go over so it wouldn't happen again. I am so impressed with the service we received! And Toyota is very lucky to have Cejay as their service manager! More
by Janice
Employees Worked With
