Avondale Toyota

oil change appointment at 9:30, got in at 9:08. at 11:40 am , sorry for delay shouldn't take much longer. I ask my service advisor @10, 10:30, 11, & 11:30, was told the same thing. NICE PEOPLE, BUT at 11:40 am , sorry for delay shouldn't take much longer. I ask my service advisor @10, 10:30, 11, & 11:30, was told the same thing. NICE PEOPLE, BUT VERY IMCOMPETENT TO SCHEDULE & DO A OIL CHANGE IN A TIMELY MANNER. More

This dealership does not care for their customers they're willing to give you a bad deal just to sell a truck I do not recommend going here. Don't even service your vehicles here you will get screwed up in s willing to give you a bad deal just to sell a truck I do not recommend going here. Don't even service your vehicles here you will get screwed up in some sort of way by these people. They sold me a bad truck and I ended up having to go back to get a different truck and they were very difficult with me about it, they paired me with a greenhorn salesman named Alberto. Then the salesman Alberto decides to call me up a week after I buy the truck saying I owe another thousand dollars because they messed up their paperwork. More

Great place with great customer service. Jonathon was very trusting and answered all of my questions. Jonathon was very trusting and answered all of my questions. More

Valentino was amazing ! Super helpful and patient with me . It was my first time buying a car and he made the process so much less intimidating. Super helpful and patient with me . It was my first time buying a car and he made the process so much less intimidating. More

Valentine was extremely helpful, friendly, and polite while we were figuring things out for the vehicle trade in and sale. Not a single time did I feel like I was being pressured or coerced into making a while we were figuring things out for the vehicle trade in and sale. Not a single time did I feel like I was being pressured or coerced into making a decision that was against my best interest, and for that I am extremely appreciative. He made the experience the single best sales experience I've ever had. More

I advised him of what I was looking for and in a week he got it. Clear communication, clean process and no sales pressure antics / gimmicks got it. Clear communication, clean process and no sales pressure antics / gimmicks More

Flew from California to purchase a Tundra. Five days later, they told me that my check had a mistake and I needed to wire the money. This ended up being a two day process where they never veri Five days later, they told me that my check had a mistake and I needed to wire the money. This ended up being a two day process where they never verified that they received my funds. Then salesman Joshua tells me he forgot to give me all the keys and he will hold them for me to come pick up after I told him I do not live in the area. I mentioned the vehicle came with no floor mats, he tells me it’s a gold certified vehicle and they come with floor mats but doesn’t address the problem. Joshua or JP was to call me up and let me know that payment was received and they failed to follow up on that as well . Joshua, Especially did not seem to care about follow up or customer satisfaction and was very unhelpful. Typical used car salesman. They only cared about the sale, not about the mistakes they made or following up. More

Luis helped me get a Corolla Hybrid quickly and painlessly. From my first contact with this dealership, I knew I was in good hands and that’s not something you can say about car dealerships these d painlessly. From my first contact with this dealership, I knew I was in good hands and that’s not something you can say about car dealerships these days. I honestly don’t know why anyone in the Phoenix area would buy a Toyota from any other dealership. Luis was very professional and kind enough to stay late so that I could finalize the deal… all from the comfort of my home. Luis and this dealership have a customer for life! Thanks again Luis and Avondale Toyota! You’re the best! More

Excellent experience with Valentino. He ended up getting us into the exact car we wanted. The whole process was transparent and seamless. He ended up getting us into the exact car we wanted. The whole process was transparent and seamless. More

From the moment we walked in to Avondale Toyota we were greeted and treated like family. I looked at several Tacomas and left with the one I wanted without feeling pressured to buy it. Our salesman Mike Pe greeted and treated like family. I looked at several Tacomas and left with the one I wanted without feeling pressured to buy it. Our salesman Mike Pelayo was awesome to deal with and will have our business at our next purchase. More