Avondale Toyota

fast and good service I was greeted at the parking lot as soon as I got out of my car. Each person I worked with was kind, but did not seem fake. All the information I rece I was greeted at the parking lot as soon as I got out of my car. Each person I worked with was kind, but did not seem fake. All the information I received was very helpful in my decision making process. What I liked most was how fast it went. Due to the way this individual facility was ran I did not have to go through a ton of people and the paper work was quick and easy. I was expecting to be there all day and ended up being there for 2 hours max. I was pleased with the overall service and happy with my purchase. More

Great Customer Service I hate buying a car because of all the negotiating you always have to do but when I walked into Avondale Toyota few days ago, it was the total oppos I hate buying a car because of all the negotiating you always have to do but when I walked into Avondale Toyota few days ago, it was the total opposite experience. It was great customer service from when I first walked in the door. I had an appt. with sales manager Mike Norman and he walked me through the process with patience and made the process of buying a car as stress free as possible. He took the time to test drive a few cars with me, answered all my questions and was very patient to walk me through everything up to the financing. He stayed with me through the entire purchase. Thank you for a great car buying experience! More

Great Stress Free Experience Over the years I have purchased a few new vehicles and this was by far the easiest and most stress free experience. We worked with Terry Repovsch. He Over the years I have purchased a few new vehicles and this was by far the easiest and most stress free experience. We worked with Terry Repovsch. He was very friendly and honest. There was never any pressure to make a purchase and he was very patient with us. We will definitely be back for our next vehicle purchase! More

An Experience Not Found Today This was one of the most enjoyable vehicle purchases I have ever made. I dealt with Mark Erickson who was extremely helpful. He answered any questio This was one of the most enjoyable vehicle purchases I have ever made. I dealt with Mark Erickson who was extremely helpful. He answered any questions I had with simple honest answers. Never did he pressure me at all. I actually dealt with Mark by email. From trade in to financing to delivery there was no pressure to by add-ons or warranty extension. After I agreed to the price I made two visits to the dealership. The first trip was to get a price for my trade in. That visit took about 30 minutes and I received $1500 more for my trade than I had been offered elsewhere. When the car arrived at the dealership my wife and I visited the dealership to sign papers and take delivery. This visit was finalized and we drove off in our new Toyota Highlander in under an hour. I dealt only with Mark through the process. Never once did Mark say he needed to ask his manager who would normally have come in to increase the price and close the deal. I never felt like I had to be sharper than the sales person nor did I have to go back and forth on the price. The offer was fair and extremely competitive. Two days after I took delivery my Mother In Law decided she would like a new convertible. Of course the first thing I did was call Mark. I was really disappointed when he told me Toyota no longer made a convertible. I was able to locate and purchase the car she wanted with a minimum amount of run around. Avondale Toyota and Mark Erickson will be my choice for vehicles in the future. If you have not purchased a vehicle at Avondale Toyota you will miss out on a great but price and an unbelievable experience. I have purchased numerous vehicles over the years but Mark and Avondale Toyota made this the best experience. More

Best experience EVER purchasing a car!! Being a single woman purchasing a car is always very intimidating and I dread it. However, I was pleasantly surprised with the way I was treated and Being a single woman purchasing a car is always very intimidating and I dread it. However, I was pleasantly surprised with the way I was treated and how smooth the sales process flowed. There was not one time where I felt I wasn't given accurate information or having information being withheld from me. I didn't feel like just a "sale" but rather a customer they want to keep for future purchases. I received follow up calls from both my sales person and the service department making sure everything was to my satisfaction. Definitely will return. More

GREAT DEALERSHIP In the last 4 years we have bought 4 Toyotas from this dealership. Most recently last weekend. Our sales person was and is Terry Pickle for all 4 vehi In the last 4 years we have bought 4 Toyotas from this dealership. Most recently last weekend. Our sales person was and is Terry Pickle for all 4 vehicles. Pickle is by far the best salesperson we have ever had the pleasure of working with. He is honest, forthright, patient and does not exhibit the typical pressure you will get from other sales people and other dealerships. Along with Pickle one of the perks of buying from Avondale Toyota is you deal with 1 person only. No finance guy..... no "next level" sales person. Believe it or not.....buying a vehicle from Avondale Toyota is actually an enjoyable process. Try it!! More

Great experience because of Mr. Terry Repovsch My husband and I were looking to upgrade our toyota tacoma for one with a stronger engine for towing purposes. While we were looking around Mr.Terry R My husband and I were looking to upgrade our toyota tacoma for one with a stronger engine for towing purposes. While we were looking around Mr.Terry Repovsch walked over to offer any help he could. To cut to the chase, we were there for 5 hours, asking questions and test driving many trucks. I never felt pressured, not once, by Mr.Repovsch to speed things up or to make a decision already. It was really hot that day but he never acted like we were inconveniencing him and he was really polite. I had a great experience there, because of the price we got for our new truck, and because of the wonderful customer service Mr.Terry Repovsch provided. I would recommend asking for him if you ever go to this dealership. More

recommend Everyone was really friendly and helpful john went out of his way to make sure I found exactly what I was looking for at the price that I need. I woul Everyone was really friendly and helpful john went out of his way to make sure I found exactly what I was looking for at the price that I need. I would recommend this place to everyone More

2nd Purchase - Toyota Sienna - Quick and painless Back history - I bought the first 3rd Generation (2010) Toyota Prius delivered to the southwest region through Avondale Toyota in May 2009, which was Back history - I bought the first 3rd Generation (2010) Toyota Prius delivered to the southwest region through Avondale Toyota in May 2009, which was a fantastic experience. We praised the experience then in a video that was on their website for some time. Summary: Quick, transparent and fantastic One Price, One Person process, and trusting dealership staff will invite repeat customers every time! 5 years later, our family had matured to where we needed to add something larger than our two Prius to the family. My wife and I were cross-shopping the Toyota Sienna and Honda Odyssey. I had been working with a Honda dealership down the street through the Costco program, and was mostly ready to commit to that vehicle, but wanted my wife to see the top choices before committing to a purchase. Thus, we spent the afternoon and evening of our anniversary test driving a couple of options. After being referred to another Toyota dealer in Peoria, AZ via Costco that I knew I didn't want to do business with, we decided to pay our friends at Avondale Toyota a visit to look at some Toyota Sienna options. We were warmly greeted outside with very cold water (it was well over 100°F that afternoon), and asked if we had a previous appointment or someone we had been working with. As my previous salesman was no longer with AT, we were introduced to Jesse Landeros. Jesse inquired about our needs, and surprisingly, steered us toward some pre-owned choices first. There were a couple of compelling options at very fair prices (CPO), but we realized that we wanted to look at a 2014 Sienna for the newly-added Blind Spot Monitoring feature. We went inside, and Jesse was quick to pull up what he had in stock on the computer, or offered to work with other dealers in the area to exchange inventory (excluding the Peoria guys). He shared his screen, showing us the inventory and pricing (they're a One Price, no haggle dealer). Once we realized we could get the features we wanted in the SE trim vs. the XLE (saved some $$$), he showed us a few options, and gave us our "out the door price" right then and there. There were no high-price dealer add-ons that we were forced to buy. Once we found the right combo of options, he took only a few moments to grab the vehicle, keys and a dealer plate. He demonstrated a few features of the vehicle, then invited us to take a test drive on our own to wherever we'd like ("Go ahead! Take it to Buckeye and back!"). Both my wife and I drove the vehicle in various situations nearby to get a feel. We returned about 10 miles and 30 minutes later. Jesse asked if we had any further questions. We stated we didn't, but wanted to look at one more option down the street before committing. There was absolutely no pressure to buy at this time. He gave us his card, and said that if we knew we were coming back, to give him a heads up so he could start the paperwork. After spending far too long at the Honda dealership down the street playing pricing games on a vehicle that wasn't the right fit (missing BSM, and too many forced dealer add-ons), and listening to how "no pressure" they thought they were, we hurried back to Avondale Toyota. My wife asked for one more quick drive for a fresh comparison, which sealed the deal. By this time, it was very late, so after signing the paperwork, writing the check and receiving a set of keys, they offered to let us wait for wash and final prep, or have the vehicle dropped off the next day. It was approaching 10:30pm, and there were several cars being washed by just one porter. We were worn out, but not because of AT. So, the next morning, at 8am sharp (as promised), Jesse pulled our new 2014 Toyota Sienna SE in Salsa Red into our driveway. He asked if we had any further questions about the vehicle, then was on his way! This was another great purchase experience from Avondale Toyota. We were borderline between the two brands, and while features played a big part, the dealership experience helped reaffirm our choice. When you're treated with respect with every detail disclosed up front, and not just another opportunity to make your numbers for the month with pricing games, customers will come to you freely. More