Avondale Nissan

I purchased a new 2008 Xterra from Avondale Nissan and they were fantastic. Recently, that vehicle was totaled in an accident and the insurance company (USAA), of the person who hit my vehicle, gave me no they were fantastic. Recently, that vehicle was totaled in an accident and the insurance company (USAA), of the person who hit my vehicle, gave me nothing but grief and disrespect for 5 weeks. Then I was informed, by message, (which I did not get right away) that they were no longer going to pay for my rental car since my vehicle was a total loss. I had one day to get a vehicle. Since I had such a great experience with Avondale Nissan in 2008, I went back. Frustrated, tired and angry, I walked into the dealership and found out that Kara Brinley, the General Sales Manager, was still there. I spoke to her and she remembered me from 2008! We talked for a moment about my last visit and the recent accident, then she introduced me to Bryon Belford, Sales Consultant, and together they performed a miracle for me. I told them my situation with the insurance company and they went WAY above and beyond to accommodate me and make sure everything went smoothly since I had had enough grief. When I went to finance, I was happy to see that Scott Sripapattanavong was still there too. He closed my 2008 Xterra purchase. Kara, Bryon and Scott were my saving grace. They all were very professional, but compassionate about my situation. Kara even gave me a hug which was what I needed. It was such a relief and very kind of her. Bryon put a smile on my face and Scott made finance a breeze. I drove away in a beautiful 2011 Xterra for a great price and.....finally, a smile on my face. Avondale Nissan is my dealership from now on because they have people who listen and care. Granted, its how they make their living, but I was never pressured in any way. Thank you so much Kara, Bryon, Scott and Avondale Nissan, for coming to my rescue. Fondly and with high regards, Louisa B More

Ray Lopez and Daniel Kirkendall at Avondale Nissan did an outstanding job on my lease. Not only did they provide the best price (which did not change when I went in), hey provided me with the best auto-relat outstanding job on my lease. Not only did they provide the best price (which did not change when I went in), hey provided me with the best auto-related customer experience that I have ever had. Mr. Lopez was the perfect salesman: knowledgeable, helpful, patient, and honest. He bent over backwards to ensure that I knew all of my options and would be happy with my purchase. While such salesman are truly rare, when one does encounter them they are often undermined by management. This was not the case at Avondale Nissan. Mr. Kirkendall, the Internet Director, was the perfect complement to Mr. Lopez. He took the time to provide me with all the necessary information I requested regarding pricing. Both Mr. Lopez and Mr. Kirkendall stayed until nearly midnight and went far beyond the call of duty to assist me in completing my lease. Their honesty, dedication, and talent should not go without notice or reward. I have dealt with many other auto dealerships and salesman, and I have never experienced this level of excellence before. If you leave in anywhere in Arizona, it is worth your time to go to Avondale Nissan. More

Bryan Bedford in Sales did an outstanding job selecting the proper model car, knowing where the inventory was, product knowledge, product comparisons to other similar cars in that model line, demo ride, in the proper model car, knowing where the inventory was, product knowledge, product comparisons to other similar cars in that model line, demo ride, initial and almost complete negotiations to obtain a comfortable payment/interest rate for the customer that we brought it to the dealership. He was not forceful in any manner, very polite, well groomed and dressed and never left any of us alone for any length of time except to go to the GSM to discuss pricing. His product delivery after the sale was just great leaving no detail untouched. He even cleaned the windows once again before drive off. Bryan is definetly an asset to Avondale Nissan and should be commended for his work. We also had the pleasure of working with Kara Brinley, GSM. Just a wonderful lady so great at her job. Listened to the wants and desires of the customer and worked very hard with Bryan on a about 5 hour task of getting the job done. Kara deserves to be in the GSM position and Avondale Nissan should be proud to have her talents, job knowledge and personality. She too is a great asset to Avondale Nissan and should be rewarded for her hard work. More

I had a very pleasant experience with Kara Brinley and Carlos Herrera. They made my car experience worth my visit to Avondale Nissan. I have been using there Service Department since they opened. Tony V Carlos Herrera. They made my car experience worth my visit to Avondale Nissan. I have been using there Service Department since they opened. Tony Valcencia makes come to Avondale worth the experience also! Excellent customer service was given and my need were understood and meet! Very please with my day and new vehicle. Thanks to Kara and Carlos! More

I have never cared much to work with a dealership to purchase a vehicle, until I purchased my vehicle at Avondale Nissan. They have competitive prices and awesome customer service. I never once felt pr purchase a vehicle, until I purchased my vehicle at Avondale Nissan. They have competitive prices and awesome customer service. I never once felt pressured, cheated, or as if I were just another sale. I put Avondale Nissan under a lot of pressure with the time crunch I was in, leaving them to work until 11pm two seperate nights, just for me. Even after the long nights, they were still very welcoming when I came back with questions at which time I think if I were in their shoes I might be a tad annoyed but they weren't! I would surely buy from them again. Thank you Avondale Nissan! PROUD 2011 JUKE OWNER! More

This Dealership was amazing! That is really the best way i can put it. Friendly, informative, encouraging, and respectful. My wife and I went in there expecting the whole salesman shark, pushy, aggressive s i can put it. Friendly, informative, encouraging, and respectful. My wife and I went in there expecting the whole salesman shark, pushy, aggressive salesmen and soon as we walk in to the building nothing like what we were expecting. We were so happy and confident leaving Avondale Nissan with out new Altima that I Highly recommend anyone who needs a new car to go see Avondale Nissan. More

I purchased my first Nissan Frontier from another dealer in the Valley, so when I decided to purchase a new vehicle I went back to the original dealership that I had dealt with. Needless to say after 3 hou in the Valley, so when I decided to purchase a new vehicle I went back to the original dealership that I had dealt with. Needless to say after 3 hours of sitting and waiting and the finance dept came back with a much higher payment along with a high down payment. Upon leaving I did some more research because I knew that I wanted to stick with Nissan and I ended up at Avondale Nissan. I dealt with Trudy in the internet department and she was wonderful. Very personable and able to answer any and all questions that I had. She truly made me feel as if I was important and more of a friend than just another customer. She made the whole process very easy and I was able to give her the majority of the information that she needed over the phone, she had the vehicle there and waiting for me when I arrived. I will highly recommend Avondale Nissan and Trudy in the future. Towards the end of the process she went through the vehicle with me and reassured me that if upon leaving I had any questions or concerns to contact her and she would make sure that everything was taken care of and I was completely satisfied. Trudy was able to provide me with financing with zero down and a payment that was only slightly higher than the vehicle I was trading in. Excellent job and I truly appreciate all of the time and effort that Trudy put forth to meet my needs and expectations. Thank you Avondale Nissan, you will definitely have my business in the future!! More

We wanted to take a minute and let you know how much we appreciate everything Tony Valencia has done for us. Every time we have brought in our 350z for any type of service or repair we go straight for Tony appreciate everything Tony Valencia has done for us. Every time we have brought in our 350z for any type of service or repair we go straight for Tony. He has been nothing but honest with us about everything. He does a wonderful job at making sure we, as customers, know that we are appreciated. Avondale Nissan has a great employee in Tony! We always tell people we know to go to Avondale Nissan and we will continue to do so. Tony has guaranteed that we will be Avondale Nissan customers for life!! Thank you Tony for always going above and beyond in all you do for us!! More

Avondale Nissan is a number one dealer to me they have been an outstanding dealership to me when it come to customer service. I have been going there for 3 1/2 years to do the maintenance on my car and th been an outstanding dealership to me when it come to customer service. I have been going there for 3 1/2 years to do the maintenance on my car and they are so friendly, courteous and professional in everyway. They are outstanding and they sure deserve excellent in all their work. More

I visited Avondale Nissan to purchase a car and had a little problem with the financing. I called Mike since I figured I will go to the person that can make it happen. I left a message and he called me w little problem with the financing. I called Mike since I figured I will go to the person that can make it happen. I left a message and he called me within an hour. I met with him, explained what was going on, he listened to me and advised me he will look into it and call me back the next day. The next day he called me back as promised and got a litle more information and promised to call be back again once he deals with the issue and has an answer for me. A few hours went by and he called me back with wonderful news saying everything was okay and I will have the car that I was hoping to purchase. It was Friday afternoon when the good news came to me and Mike made my day and my weekend, He is truly a wonderful person to make this happen for me, I have dealt with other Nissan dealerships in the valley, but never did any of the owners ever take the time to deal with the customer the way Mike Little did. He is one amazing and understanding person who really made me feel comfortable talking to him. Mike once again you are a great person and thank you so much. Avondale Nissan will always have my business and I will tell this wonderful story to all my friends and refer them to the number one Nissan dealership in Arizona with all the Nissan Owner First Award of Excellence Awards for multiple years. Go Avondale and keep up your great customer service. More