Avondale Nissan
Avondale, AZ
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As a hardened veteran of purchasing new cars, I am always prepared for a less than satisfactory experience. I am almost always never dissapointed. This one was markedly different though. Having decided on prepared for a less than satisfactory experience. I am almost always never dissapointed. This one was markedly different though. Having decided on the car I wanted, I sent a very specific email to 3 different Nissan dealers within reasonable proximity of my house. Two responded with superficial, vague information, that did not remotely address or answer my questions. Truth be known, I obtained more information from their respective websites, than from their responses. One was different though. Jasin Loop of Avondale Nissan provided crystal clear answers to my questions, including a price for the Altima 2.5s. Jasin was incredibly forthright throughout our entire email exchange prior to me even visiting the dealership. When I arrived, we went on a test drive, that included both surface street and freeway driving. Not the usual quick around the block drive, and "are you ready to buy now" approach. Jasin's demeanor during my visit was just as accomodating, courteous, and helpful, as he had been during our email exchanges. The long and short of it was that I liked the car, but not the black interior. Avondale Nissan got the car I wanted from a dealer in Tucson. Yes, I was there 11.5 hours...but it's not the dealer's fault. I asked them to get that car! There was a slight problem with one of the rear doors opening and closing properly. The dealer provided a free rental, and would not return my new car until they were satisfied that the problem had been completely fixed. In fact, the body shop had returned it once, but the service dep't. was not satisfied. Another part was ordered, and that did the trick. Throughout the 72 hours that I had the rental, Jasin was in constant communication with status updates. As remuneration for the inconvenience, I was given 2 years of free scheduled maintenance. Jasin Loop is man of his word. The price he quoted on the new car did not change once I got there. He went over every single line item, and made sure it matched up with the email figures. It's the fairest price I ever got on a new car. It was also the fairest price I ever got on a trade in. Jasin also painstakingly went over all of the features of the car. Further, he invited me back at any time, for a refresher course. If that wasn't enough, Jasin also offered to come to my house. Again...I have had more battles and unpleasant experiences with auto dealerships then I care to remember. I am very careful in choosing my words, but I will say unequivocally, that this is the best experience I have ever had in 48 years of car buying. And I think that is saying something! You want straight shooters, go to Avondale Nissan. You want the straightest shooter of them all, see Jasin Loop. More
You and your team really are professional and hard working, from the moment we step onto the lot, all the way thru the process, till we drove our new car home, it has been a pleasure to do business working, from the moment we step onto the lot, all the way thru the process, till we drove our new car home, it has been a pleasure to do business with you. More
I had a very good experience with this dealership. At first, Jasin seemed a bit lonely because he would call me at night on a Friday. But once we established our boundaries, he provided fantastic servic first, Jasin seemed a bit lonely because he would call me at night on a Friday. But once we established our boundaries, he provided fantastic service. All kidding aside, Jasin was great because he did not give me the hard sell. He was honest and straight forward. As a busy professional, this is exactly what I needed. More
I had written a previous review and goofed. Our salesman's name was Jasin Loop (not Justin). Jasin was great. He was very honest with us, did an excellent job of explaining everything to us and ans salesman's name was Jasin Loop (not Justin). Jasin was great. He was very honest with us, did an excellent job of explaining everything to us and answered all our questions with professionalism and in a very straightforward manner. We would recommended him to anyone! More
Thanks to Pat for being persistant with obtaining my business. Thanks to Trudy for stepping in when I arrived without an appoitment. Thanks to the GM for giving me the best deal than any other dealersh business. Thanks to Trudy for stepping in when I arrived without an appoitment. Thanks to the GM for giving me the best deal than any other dealership in Phoenix. Joy More
My son needed a new truck. The GEICO car buying service recommeded 3 dealerships to me. Avondale Nissan was one of them. I told Jasin Loop what my son wanted and he found it. We changed our minds a couple recommeded 3 dealerships to me. Avondale Nissan was one of them. I told Jasin Loop what my son wanted and he found it. We changed our minds a couple of times on options and Jasin did not complain but just did what I asked. Jasin found what I wanted, ran my credit, got approval, and had me come in once everything was done (about 1 day total). We were at the dealership for about 1.5 hours. We had to sign things and he helped set things up the way my son wanted them in the truck. I have had two really good experiences with dealerships and this was one of them. Jasin Loop in internet sales was incredible. I recommend him to anyone looking for a vehicle at his dealership. We had bought a truck from another local dealership in town a couple months earlier. We were going to go back to that dealership (ABC NISSAN)but they haggled me too much this time. The salesman at the other dealership wanted to see Jasin's offer he give me and still did not believe me. Jasin was honest and took care of everything. I do not like dealerships at all from past experiences but Avondale Nissan is one place I will go back to. Thanks JASIN LOOP! More
Trudy had the answer to every question we had about the Leaf. She gave us information on how to access additional web sites for more Info on charging stations. and she has walked us through every step for Leaf. She gave us information on how to access additional web sites for more Info on charging stations. and she has walked us through every step for getting a 240-volt charger installed for free at our home. More
We stopped into Avondale Nissan for Service on my son's 2011 Versa and after 6 months of trying to get our 2006 Minivan traded for a newer vehicle Avondale Nissan got us a new 2012 Nissan Sentra. Kent was 2011 Versa and after 6 months of trying to get our 2006 Minivan traded for a newer vehicle Avondale Nissan got us a new 2012 Nissan Sentra. Kent was wonderfully patient as my husband and I negotiated the type and color of car that would be our purchase. The friendlyness was wonderful and we are so happy to be out of the Minivan finally. We don't have the best credit and had several dealerships turn us away saying the couldn't help because of the credit. Kent and the finance department were great at working with us and I really appreciated that they did not send us home with a vehicle until they had us loan approved; none of the running back and forth due to not able to finance issues. You will not regret going to this dealership - the best experience I have had in purchasing a vehicle. More
Just purchased a 2012 Nissan Rogue from this dealer. Mike Neal and Pat Laframboise were awesome! No pressure, just very helpful, honest, and friendly. They gave us plenty of time to check out vehicles and mu Neal and Pat Laframboise were awesome! No pressure, just very helpful, honest, and friendly. They gave us plenty of time to check out vehicles and muddle through our decision making process, so I have to give them two thumbs up for making the car-buying experience very enjoyable. Feel like we made two new friends. This was my first "new" Nissan vehicle purchase and am lovin' it so far! Check out this dealer if you're looking for a new or used car. More
I love Avondale Nissan for their service, the best in AZ, in my opinion. In the sales department, well maybe I could have gotten a better deal, but it was my first vehicle purchase so I learned from my mista in my opinion. In the sales department, well maybe I could have gotten a better deal, but it was my first vehicle purchase so I learned from my mistakes. Anyway the service is spectacular and the techs are magnificent. Even on their busiest days, I have been “squeezed in” between appointments, and love the free car wash (unlike ABC Nissan-ugh). PLUS, if I don't want to wait for my service, the shuttle takes me home (20 mi radius). This is awesome! LOVE it!! More