Avondale Nissan

My brand new car! Luis was awesome at helping me get the perfect car for me! He showed me the SUV aspect I wanted but still with the sportiness I desired. He was willin Luis was awesome at helping me get the perfect car for me! He showed me the SUV aspect I wanted but still with the sportiness I desired. He was willing to show me all my options before i finalized everything and was very patient with me and all my questions I had about my very first single car loan. Also, he went into depth about every aspect of the car and the packages it had to make sure I knew what i was driving away with. Lastly, when he took me over to finance he assure me I was good hands with Fahim, which I was! Overall it was a hassle free and great experience that let me drive away with a brand new 2018 Nissan Rouge Sport (don’t forget the sport) that I’m very proud to own! Special thanks to Luis, Fahim and Avondale Nissan for this fantastic experience and wonderful purchase! More

Frank the Tank! I love my new car & Frank got us in & out so fast. He is always so helpful. He had the car ready, full of gas & cleaned just for me which made me feel I love my new car & Frank got us in & out so fast. He is always so helpful. He had the car ready, full of gas & cleaned just for me which made me feel so special! I love dealing with Frank & I will continue to come back to this Nissan for Frank. More

My experience I do not like going to car dealers I would almost rather go to the dentist for a root canal I will tell you Jerry was one of the easiest person I do not like going to car dealers I would almost rather go to the dentist for a root canal I will tell you Jerry was one of the easiest person to work with I have never been in a car dealership and had a done deal with in an hour I wouldn’t go anywhere else I am one of those people that go to five dealerships and then pack the car but not this time More

Great Sales Came out to Avondale Nissan to trade my car in walked out with a 2018 Altima. Spoke with Luis who by far did an an awesome job, no bs sales pitch, he Came out to Avondale Nissan to trade my car in walked out with a 2018 Altima. Spoke with Luis who by far did an an awesome job, no bs sales pitch, he was straight forward, everything I wanted. I am so excited. Thank you so much this was the best service I ever got at any dealership, everyone was so polite. I highly recommend for everyone to come here. Make sure you Ask for Luis!! More

First time buyer Frank “The Tank” was so friendly and super helpful! I loved the experience and he help with getting a car the same day! He is suck an amazing person! Frank “The Tank” was so friendly and super helpful! I loved the experience and he help with getting a car the same day! He is suck an amazing person! Would definitely be going back to see him! More

Go see Jerry Coker he is the real deal Best car buying experience in arizona. Avondaebis by far the best dealership start to finish. Jerry Coker makes the experience so easy and real. Thi Best car buying experience in arizona. Avondaebis by far the best dealership start to finish. Jerry Coker makes the experience so easy and real. This is our second car in a year, cannot day enough good things! More

Excellent customer service My experience was great! I enjoyed every moment as I picked out my new car, everyone was very nice and attentive. All my questions were professionall My experience was great! I enjoyed every moment as I picked out my new car, everyone was very nice and attentive. All my questions were professionall answered, everything was thoroughly explained and the process was easy. More

these guys are apparently false advertizing big time I am in the market for a New white 370Z and no dealer has one around albq, NM, so i went looking on autotrader, i nice site i have had very good resul I am in the market for a New white 370Z and no dealer has one around albq, NM, so i went looking on autotrader, i nice site i have had very good results with. i saw Avondale 370Z ad on autotrader and they were selling a New 2019 370Z for under $35000. When i looked at the pics they were not the car as advertised. i emailed their site and explained to them that something was wrong with their pictures and they did not respond to the mistake at all and sent me pics of a much lesser car. i emailed the sales guy Jerry Coker back and he did not respond to the pics on autotrader just kept trying to 'bait and switch' me. i would not recommend these guys at all. if you do be vary careful. you been warned. More

STAY AWAY! The Service department LOST my rental car! On 8/8/2018 I took my 2018 Rogue in to have the driver side window repaired for the 3rd time. When I'm driving I can hear wind coming in the window ev On 8/8/2018 I took my 2018 Rogue in to have the driver side window repaired for the 3rd time. When I'm driving I can hear wind coming in the window even though it's rolled up. On June 19, 2018 I took my car in for the same problem and I was assigned to Blair Hummel as my service advisor, When I was notified that my car was ready for pickup my fiancé went to get it and Blair told him that if the problem occurs again it wouldn't be covered under warranty because it's obvious the issue keeps happening due to my not shutting my door properly. When my fiancé got home with my car and told me this, I promptly drove down to Avondale Nissan and met with my sales person so she could show me how to properly shut my door only to find out that I'm in fact NOT doing this the "wrong" way. When the issue started up again a month after getting it fixed for the 3rd time, needless to say I was a little hesitant to take it back in but felt that Avondale Nissan's service department needed to fix this considering this would be the 3rd time for the same issue. I was told they needed to take my car into a body shop and have the door removed and adjusted because it's sitting too high which could be causing the problem and they were going to once again, replace the trim around the window. Avondale Nissan set me up with a rental car from Enterprise because it was unknown how long it could take to have the repairs done. The following day around 12:30PM I got a call saying my car was done so I drove down there in the rental and was helped by Brandon; Brandon went over my paperwork with me and gave me the key to MY car and I handed him the keys to the rental and pointed out where it was parked and he said they would give Enterprise a call to let them know the car had been returned. Upon renting the car, even though Avondale Nissan was footing the bill, I had to give Enterprise my credit card which they said they had to place a $50 "authorization" on which they said would be released when the car was returned. The day after I picked up my car and returned the rental, I looked at my account to find that Enterprise didn't just "authorize" $50 but they in fact put the charge through on my account. When I called Enterprise they thought I still had the car and said they would go get it from the dealership and refund my money. I then called the service department to follow-up with them because I was now concerned by the fact that the car hadn't been returned and I was informed that the rental car has now gone missing and they are unable to find it. This all has taken place on a Friday so the service advisor named Dave says that they will be researching this and would get back to me by Monday. Now Saturday rolls around and I call Enterprise and they still haven't found the rental car and are "investigating the issue with Nissan" I asked if the keys have been lost or if the rental car AND the keys were missing and she tells me that both are missing. So here I am stuck on a weekend with a missing rental car that's been returned to Avondale Nissan's service department that's rented under MY name, Enterprise holding MY $50, no word as to what happened to the car or when I will get my money back and all of this is supposed to be WARRANTY work on a car that I've only owned for 5 MONTHS! The other issue my car was having was the a/c not blowing as hard as it should when it's on high but when I'm driving and taking a corner, suddenly the air blows VERY hard and gets noticeably louder. This issue only started happening 3 days prior to me taking it in on 8/8/18 but I was told by the shop "Foreman" that he in fact heard and felt the difference in my fan blower but this is "normal" for Nissans and there's likely nothing wrong with it. I asked him why it had only just started 3 days ago and he shrugged his shoulders and said I don't know. Needless to say, the a/c fan blower issue has NOT been resolved because I was told they drove "like vehicles" from the lot and they did the same thing so it's not a problem. I will be taking my car somewhere else for a second opinion and a diagnostics test as well as have my blower motor looked at. Would I recommend going to Avondale Nissan for service? NO! I have contacted Nissan Consumer Affairs and filed a complaint regarding my experience in its entirety from the first time I went in with the window issue up until this experience in August. More