Avondale Nissan
Avondale, AZ
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Great Dealership! From the moment we stepped in everyone was very attentive! Very appreciative of all the help and hard work they took to get us our car! was very attentive! Very appreciative of all the help and hard work they took to get us our car! More
I went to this dealership to buy a vehicle and they sold it to me in poor condition, they are blaming me for causing the damage, now I want to return the vehicle and get my money back and they all go crazy it to me in poor condition, they are blaming me for causing the damage, now I want to return the vehicle and get my money back and they all go crazy and they don't give me a solution. It costs $ 5000 and when I made the purchase I told them that I did not want to buy a vehicle that causes me problems and now this happens, terrible service More
I went to this dealer to buy a vehicle, and MIGUEL REYES attended to me (as a seller he does his best to not lose the customer and buy the car, he convinced me and I bought it) he left the dealer and half a attended to me (as a seller he does his best to not lose the customer and buy the car, he convinced me and I bought it) he left the dealer and half a block the focus of the seat belt, I returned to tell them what was happening and MIGUEL called technical service and supposedly they fixed him ..... This MR .. MIGUEL told me that on Saturday August 7, 2021 he was going to make an appointment for me. Have my car checked or surprise I NEVER CALL ME, wait ... but he approached me on Wednesday August 11 to say that they have not called me, this Mr. It turns out that he sells me the car and disappears I have been going to the dealer To meet him to find a solution and he does not give me face and has even gone on vacation, they wash their hands and do not give me a solution to the problem they even blame me that I crashed the car, when it is not like that, and they blame me of a liar and they do not give me a solution, they do not want me to replace the car, or return money, terrible service!! More
If you think that putting in the system that I missed my If you think that putting in the system that I missed my appointment so I don’t get a survey email it will stop me to rate the HORRIBLE SERVICE YOU If you think that putting in the system that I missed my appointment so I don’t get a survey email it will stop me to rate the HORRIBLE SERVICE YOU PROVIDED you are wrong Adam Soto. You charged for a service that you don’t provide. 180 bucks for oil exchange, car wash, tire rotation, and an “expert recommendation”. The only thing that I got for my car was the oil exchange, but not car wash, you didn’t mention anything about my tires not even any recommendation or anything else was done to my car. For the price increase you expect an increase in you service too. I usually get my email survey and I comment if I have any issues. I always had a great experience with avondale Nissan but this is the second time this guy helps me and is a nightmare. I mentioned to him I was going to complain about all this things. I was waiting to get a email survey but instead I received a text message saying I missed my appointment. This guy Adam put my appointment as “missed” so I don't get any email his supervisor won’t be aware of the HORRIBLE SERVICE he provided. Come on I paid to get a service the least I expected it comes with a good customer service. This guy needs a lot of improvement on customer services. If you want to feel appreciated and respect don’t go with this guy Adam Soto. More
Service was amazing and monte really help us out had a wonderful experience very friendly and eager to help would recommend this place to anyone looking for a car wonderful experience very friendly and eager to help would recommend this place to anyone looking for a car More
Highly recommended! Friendly service and was able to find something quickly. Overall good and positive experience. I was helped through the whole process in a timely manner. something quickly. Overall good and positive experience. I was helped through the whole process in a timely manner. More
Alaini Mustafaa was very helpful, knowledgeable and patient with me. She took time in explaining and demonstrating the features of my 2021 Nissan kick. Alaini’s excellent customer service skills was so patient with me. She took time in explaining and demonstrating the features of my 2021 Nissan kick. Alaini’s excellent customer service skills was so inviting. I recommend Avondale Nissan’s Alaini to ALL of my friends and family. Thank you More
Alaini was the absolute best! She helped us every step of the way & made the overall process stress free, fun & kept us laughing. Highly recommend!! the way & made the overall process stress free, fun & kept us laughing. Highly recommend!! More
Alaini’s customer service is unmatched. She never made me feel pressured. I asked a lot of questions and was back and forth with my decision for days. But she showed patience, with every visit. This was a me feel pressured. I asked a lot of questions and was back and forth with my decision for days. But she showed patience, with every visit. This was a huge purchase for me and I wanted to be 100% confident in my decision. She along with Shawn Z. gave me the support I needed to walk away and feel good about my purchase. Thanks Shawn for taking the time to break down the financial aspects in the honest truth, that made sense to me 😊. More