
Avondale Nissan
Avondale, AZ
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Blaire and Shelby were great! Good customer service and helped me out with getting my car fixed and with a nice rental. Much appreciated! If needed in the future I know who to g Good customer service and helped me out with getting my car fixed and with a nice rental. Much appreciated! If needed in the future I know who to go to. Thank you! More
Ok over all. . but I had to go behind them after having the engine replaced just over a year ago.. my AC unit wasn’t working and my window button assembly was brok . but I had to go behind them after having the engine replaced just over a year ago.. my AC unit wasn’t working and my window button assembly was broken because they swapped mine out when the vehicle was parked there for about 6 weeks and waiting on a replacement engine. It’s obvious they took mine out and used to fix or troubleshoot somebody else’s I say this because when Inordered the one in it it was an 2007-2012 not my 2006… when they pulled the vehicle up for me to take possession my window controls for the driver was covered with duct tape.. I thought it was strange until I went to use it and none of my windows rolled down right.. I turned around in the parking lot and took the vehicle back! 3 days later I’m told I needed a new ac compressor, power steering pump (I knew I needed that) and I think rack and pinion Oh and they wanted $300 to troubleshoot the window problem on top of the over $5k for a new ac compressor, rack and pinion… again I had none of these issues other than a leaky power steering pump.. before the engine was replaced. Smart xxx service guy was aware I had 20 plus years in electronics and told me to fix it (the window electrical) myself.. and I did for a new assembly off Amazon for under $25.. Prior to this they said I needed a new intake after the engine was replaced because the new engine idled like it was only running on 5 cylinders instead of 6.. well I got the part and installed it myself same issues… because the engine was still under warranty they did a thorough diagnosis and found out the remanufactured engine from their vendor had low compression (Nissan no longer make engines that old 2006) and that’s when the issues above happened while my vehicle was waiting on another engine… which was NOT NISSANS fault… Fast forward a year and all is fine with the engine… I’m just glad I didn’t pay them plus $5k for things I fixed for under $300. More
Excellent, courteous service. I would recommend this dealership to all Nissan customers who are looking for remarkable service. I would recommend this dealership to all Nissan customers who are looking for remarkable service. More
I scheduled to drop off my car for rear tires replacement, routine oil change, and a recall. The next day I was informed that a couple of issues were found by the technician. What was supposed to replacement, routine oil change, and a recall. The next day I was informed that a couple of issues were found by the technician. What was supposed to be a drop off resulted in 4 days without my vehicle. I was at first frustrated but then realized the effort my advisor did to deliver in the timeliest manner. Also, I'm thankful for the technician for the thorough inspection and identifying the issues before it became a problem or a potential car failure. The advisor honored my warranty and I'm very happy. Thanks, and see you next time! More
I'm really please with Blair and John for the excellent customer service that was provided for me they both went above and beyond and I really appreciate. customer service that was provided for me they both went above and beyond and I really appreciate. More