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Avis Ford Inc
Southfield, MI
135 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 135 reviews
February 16, 2024
Santoria Mack is the very BEST! She has been my go-to salesperson for over twenty Years! My family and I have purchased several cars with her dedicated assistance! She makes buying She has been my go-to salesperson for over twenty Years! My family and I have purchased several cars with her dedicated assistance! She makes buying a car pleasurable. She is definitely the Queen of cars! More
by Classylady500
Employees Worked With
Not sure.
November 17, 2023
Lou Marchesi has been my sales representative for 25 years and has always provided stellar service. Avis Ford continues to make the sales and service experience the best in the market. Having a home years and has always provided stellar service. Avis Ford continues to make the sales and service experience the best in the market. Having a home pickup and drop off service has been extremely helpful. More
by Rob
Employees Worked With
Lou Marchesi
November 05, 2023
Exceptional Customer Service. Salesman was very knowledgeable, polite and professional.. I will definitely recommend my friends to this Dealership. Salesman was very knowledgeable, polite and professional.. I will definitely recommend my friends to this Dealership. More
by Krissy
Employees Worked With
Lawrence Bridges
September 26, 2023
The whole process was simple and convenient, I liked that the salesperson handled everything, we didn’t have to finish with the mysterious “manager”. the salesperson handled everything, we didn’t have to finish with the mysterious “manager”. More
by Maverick owner
Employees Worked With
Jeremy Zumbrunnen
June 18, 2023
I have been buying vehicles from Avis Ford since 1993. Their service department never fail. My service advisor on this visit was Allan Martich. Allan was very helpful. Allan kept me in the loop with the s Their service department never fail. My service advisor on this visit was Allan Martich. Allan was very helpful. Allan kept me in the loop with the status of repairs to my vehicle, as well as the estimated costs for the repairs and the expected time frame for completion of the repairs. Very happy with my overall experience. The Service Department is very professional and customer focused. More
by Kim Black
Employees Worked With
Allan Martich
June 08, 2023
Service department shouldn't be trusted. Brief experience: my Focus horn stopped working. Avis quoted $500 to repair. Fortunately I couldn't wait for their repair window, so I did it myself. Brief experience: my Focus horn stopped working. Avis quoted $500 to repair. Fortunately I couldn't wait for their repair window, so I did it myself. The part cost $29 via an Internet order. Installation took me an hour or two using a YouTube video as a guide. If I had had a hydraulic lift as the dealership does, I could have done it in less than 20 minutes -- even doing it for the first time. So let's see... a $60 part (100% mark up) plus 1/3 hour of labor at $200/hour = about a $130 (max) repair! But they wanted to charge $500!!! I will never trust them again -- and neither should you. More
by Doug H
Employees Worked With
Female service advisor
