Avenue Motors NJ

Wow the guy working here (Neil Hutkin) was incredibly rude to my boyfriend and I. When I asked for the breakdown of the fees and saw $3,000 "dealership fee" and asked what this entailed, he immediately g rude to my boyfriend and I. When I asked for the breakdown of the fees and saw $3,000 "dealership fee" and asked what this entailed, he immediately got very defensive and cocky with me. "Well that's our PROFIT." Plus an additional $1,000 for a GPS tracking system they already install, that if I didn't want on the car I still had to pay around $300 for it to be removed. And I knew already how much that car would be worth, and knew they were making a profit off of the listed price to begin with. These additional fees are insane!! The car was a used 2017, not in the absolute best condition, with some scratches, pretty rough seat tears, and 3 different tires on the car with one having a gash in it. And when I asked about the 3 different tires and gash in the one, all he said was that he didn't know anything. But yet ended up being $6,000 more than what it was listed at. Very sketchy and would never pay that much in a dealership fee. The guy kept saying things that was contradicting what he previously said or contradicting the point he was trying to "prove", and got increasingly rude and disrespectful to me. Then my boyfriend jumped in to give his sense since he has bought and sold multiple nice cars, and the worker responded by laughing in our face and saying "Please, I don't want to hear that from you, you're way too young to have bought that many cars." So it was clear that because we are young, he was trying to step all over me, take advantage of me, assume we did not know anything, and thought it was okay to be insanely disrespectful to us. We ended up walking out and I made sure to tell him that it is a terrible business model to be disrespectful to customers for whatever reason, especially when it all started by me asking what a $3,000 fee they had was. So rude, I would never ever give this guy $3,000 of my money for his profit. Ended with me telling him off for being rude and us leaving and just laughing about how disrespectful he was to us. Overall, $3,000 is a ridiculous dealer fee (on top of the other usual fees) and the car should not end up being $6,000 over what it was listed at. Would not recommend this place. More

Darryl is an exceptional car salesman. He displayed professionalism during the entire transaction. His patience and kindness were appreciated. Thanks Darryl for making this a positive exp He displayed professionalism during the entire transaction. His patience and kindness were appreciated. Thanks Darryl for making this a positive experience, especially for my son who was a first time buyer. More

I would definitely not recommend this dealer, I haven't had the car for even 1 week and I already have failures. They did not help me to solve the problem and the process was quite long. DONT BUY A CAR IN had the car for even 1 week and I already have failures. They did not help me to solve the problem and the process was quite long. DONT BUY A CAR IN THIS DEAER, DONT WASTE YOUR MONEY! More

Fue una gran experiencia ir a avenue motors, el lugar se ve incredible, tienen buena seleccion de carros y pude encontrar el que quería a buen precio, Erick el vendedor me atendió de buena forma y respondió ve incredible, tienen buena seleccion de carros y pude encontrar el que quería a buen precio, Erick el vendedor me atendió de buena forma y respondió todas mis preguntas me sentí cómodo y pude llevar el carro a casa el mismo día excelente servicio, definitivamente recomendado para amigos y familia. Se habla español More

Excellent service from Erick and Diana. They were very helpful made the service stress free and fast. They were very helpful made the service stress free and fast. More

Erick was an amazing sales person ! Even with bad credit the finance manager diana got me done with a great apr . Thanks Erick and Diana ! Even with bad credit the finance manager diana got me done with a great apr . Thanks Erick and Diana ! More

Erick and Diana at Avenue Motors are amazing! They made the process of buying my car very enjoyable. They are super friendly, offered us water, coffee and donuts too! I would recommend anyone loo They made the process of buying my car very enjoyable. They are super friendly, offered us water, coffee and donuts too! I would recommend anyone looking to purchase a car to come visit them, you will not be disappointed!! More

Erick was a great salesman, very professional and courteous and I recommend him and this dealership courteous and I recommend him and this dealership More

Eric was amazing today I will recommend anybody to ce here to buy a car and please come talk to Eric best ever keep up the amazing job Eric here to buy a car and please come talk to Eric best ever keep up the amazing job Eric More

From the moment I called I was pleased with Erick Hernandez he answered my questions and made everything go smoothly he even helped me get car insurance how cool is that.. I'm going to tell a friend Hernandez he answered my questions and made everything go smoothly he even helped me get car insurance how cool is that.. I'm going to tell a friend to tell a friend about Avenue Motors Great service.. More