Autoworld Kia

Very considerate! I got a phone call from the Autoworld Kia Service Dept and had the car’s computer reprogrammed before the recall letter even landed in my mailbox!!!! I got a phone call from the Autoworld Kia Service Dept and had the car’s computer reprogrammed before the recall letter even landed in my mailbox!!!! I have leased this 2016 Kia Soul for 2 1/2 years so far and Pete and the service dept have been great!!!! More

DONT BE FOOLED I waited a month after financing my 2020 kia telluride to write this review and it couldnt be more insightful. BUYERS BEWARE OF LIARS, BEWARE OF JOEL I waited a month after financing my 2020 kia telluride to write this review and it couldnt be more insightful. BUYERS BEWARE OF LIARS, BEWARE OF JOEL THE FINANCE GUY. First i have to say, we traded our 2012 Jeep Liberty and received a rebate to add to the "discount" of the total sales price. On to the details, the staff is very friendly, catered to every need that we had, answered every question we asked. We chose this particular dealership because of friendly ratings, however this will change your opinion. So me and my wife's credit are above 700, neither of us need co signers. We were expecting our first child and wanted an upgrade to welcome our new baby, something with more safety features. The telluride is awesome, it fully serves its purpose and its functionality comes in handy everyday. This review is more about the dealership. We "thought" and were instructed that with our trade in and rebate and "haggling" that our total sales price would be 34,000 That is awesome news because the MRSP is 41,000 for this vehicle. Long story short our first statement in the mail proved us wrong, proved us to be idiots and not reading the fine print. Totally our mistake and not being more careful after spending 8 hours in the dealership to make this deal good. Our notice in the mail for this vehicle came out to be 40,000 because JOEL signed off the selling price of the car to be 45,000 and deducted the rebate and trade in value from that. Im more upset that all that time i wasted haggling and negotiating to be more careful about purchasing this vehicle came to nothing because they wrote down whatever it is they wanted to write down. Trust me when i say i was repetitive with the numbers and questions that i walked out a few times just to break it all in. The numbers dont lie and this dealership after all the handshakes and after all the smiles lied to me and my pregnant wife to make the numbers work for them. They didnt give us a discount on this hot new car. They jacked up the MSRP to soften the blow after all the discounts tallied in. I know they say that dealerships are crookships but i really thought this place was different. Im more the fool for believing what they said was what they were selling on paper because now i have no claim. More

BUYER BEWARE!! Do not go to this dealer. I've been leasing vehicles since 1997 and this is the worst dealer. My Husband and I were interested in leasing a Telluride Do not go to this dealer. I've been leasing vehicles since 1997 and this is the worst dealer. My Husband and I were interested in leasing a Telluride. We see the salesman on Saturday , Hammad and he tells us they sold what they had and more Tellurides are coming in. If we want to hold one when they come in we need to leave a refundable $500 deposit. We agree to it but, we asked can we get an idea of the lease price. He said he can't give a price because the new April lease offers were coming out and he doesn't have any Tellurides to price and no other dealers will swap that vehicle. I felt uneasy leaving as I've never had to leave a deposit and honestly don't trust salespeople. Hammad calls my Husband on Monday to tell him a Telluride in the color that we were interested in came in but, we need to come in for a price. My Husband said no, to give us a price over the phone. He said he would speak to his Manager as they don't normally do that. We don't hear from him and we decide to go with another vehicle. We call to get our deposit back and Hammad doesn't answer his cell and he wasn't working so I ask for the manager, Paul. He tells me ok, that he would cancel the deposit. This was Tuesday. On Wednesday, Hammad leaves a message stating he needs our credit card number to cancel the deposit. I don't feel comfortable giving any information to them now because I now have read all the bad reviews on Yelp and now don't trust them at all. I call my credit card company having already started to dispute the charge. They said it is normal procedure to give the credit card info. I called Hammad today, to give the credit card info and he said to call Paul as he NO LONGER WORKS THERE! His last day was the Saturday that we saw him! Wow! So, now I'm thinking what type of business are they running there? I call Paul and he tells me that the refund was already processed. Ok, how long does it take? He tells me 72 hours. So, it should show on my cc account. He said wait until Monday. I told him if I don't see a credit on my account on Monday that I would come down and cause a scene. Not even 5 minutes after I get off the phone with him, his office calls my Husband asking for the credit card number to process the refund. Lol. Wait I thought it went thru already? I call back Paul to ask him why would his office call for the cc number when he said it was already processed. He tells me his office was verifying the number and more xxxxxxxx spews from his mouth. Hmmm.....but the conversation I had with him was that it was processed not that my office will call you to verify as that is our process. So, Paul you are a slimy, sleazy car dealer manager that I knew you were from our first conversation. More

Scott Yaeger is the best! This was my first car buying experience and I couldnt be more pleased. From start to finish everything was quick and easy. Scott explained everything This was my first car buying experience and I couldnt be more pleased. From start to finish everything was quick and easy. Scott explained everything in complete detail and made sure I was completely happy every step of the way. He seemed to have a genuine interest In finding me the best deal for what I needed and was able to afford. I love my car and am 100% satisfied with the service that was provided to me. More

Thank you Jeff! Jeff Glazier always goes out of his way for me whenever I go there. He took care of my car's 30k service. He also assigned it to the tech I wanted. Jeff Glazier always goes out of his way for me whenever I go there. He took care of my car's 30k service. He also assigned it to the tech I wanted. The service manager was also very nice to me as well, despite being busy. He was nice enough to answer a question from his own personal experience. Very all around nice staff. More

Easiest car buying process I walked in and told Joseph i would like to test drive the used lincoln and he told me of course and got me right in it and i loved it i was in and ou I walked in and told Joseph i would like to test drive the used lincoln and he told me of course and got me right in it and i loved it i was in and out so fast totally recommend this dealer More

Avoid this one In my deal, they stuck an extra charge of about $2000.Not a very good buying experience but a very nicely made car. I recommend the car, the dealershi In my deal, they stuck an extra charge of about $2000.Not a very good buying experience but a very nicely made car. I recommend the car, the dealership, no. More

2019 Sportege This has been the 4tth vehicle we have purchased from Autoworld Kia and by far the easiest deal. Joe Rossetti worked with us from start to finish. W This has been the 4tth vehicle we have purchased from Autoworld Kia and by far the easiest deal. Joe Rossetti worked with us from start to finish. We told him a price range and our intentions and he made it happen. Joe kept us informed during the entire transaction. It was such a pleasure to work with him and I would definitely refer others to Joe. More

False advertisements Everything seemed ok when I took the car for a test drive but when it came time to negotiate a deal they were terrible. Tried charging 5.95% through t Everything seemed ok when I took the car for a test drive but when it came time to negotiate a deal they were terrible. Tried charging 5.95% through them then told me I could use MCU for a lower rate. Their baking person claimed that the rate would start at 2.65% and drop to 1.95% if I set up my payment through direct deposit. low and behold I get to thank bank and they state I was lied to and that is not their policy. Service department is just as bad, slow, unresponsive and do not give all the facts: Untrustworthy dealership. Stay away More

Above and beyond service by Salesperson Bryan Michel. As this was my first Kia, I was hesitant to go with any Kia from the very beginning. After tons of research, I was back and forth between an Optima an As this was my first Kia, I was hesitant to go with any Kia from the very beginning. After tons of research, I was back and forth between an Optima and Forte. Bryan was very helpful with we agreed on a fair price for the vehicle, along with the manager. I did not purchase that day, but I came back days later to test drive different cars. Bryan was very patient and helpful with me during this process. My practical needs leaned more toward an SUV, and after driving the Sportage I realized it was a solid fit for me and my family. I was given a good price and I will absolutely return to Bryan and his team at Autoworld when my lease is up because of how they dealt with me. More