Autoworld Kia

BUYER BEWARE!! Do not go to this dealer. I've been leasing vehicles since 1997 and this is the worst dealer. My Husband and I were interested in leasing a Telluride Do not go to this dealer. I've been leasing vehicles since 1997 and this is the worst dealer. My Husband and I were interested in leasing a Telluride. We see the salesman on Saturday , Hammad and he tells us they sold what they had and more Tellurides are coming in. If we want to hold one when they come in we need to leave a refundable $500 deposit. We agree to it but, we asked can we get an idea of the lease price. He said he can't give a price because the new April lease offers were coming out and he doesn't have any Tellurides to price and no other dealers will swap that vehicle. I felt uneasy leaving as I've never had to leave a deposit and honestly don't trust salespeople. Hammad calls my Husband on Monday to tell him a Telluride in the color that we were interested in came in but, we need to come in for a price. My Husband said no, to give us a price over the phone. He said he would speak to his Manager as they don't normally do that. We don't hear from him and we decide to go with another vehicle. We call to get our deposit back and Hammad doesn't answer his cell and he wasn't working so I ask for the manager, Paul. He tells me ok, that he would cancel the deposit. This was Tuesday. On Wednesday, Hammad leaves a message stating he needs our credit card number to cancel the deposit. I don't feel comfortable giving any information to them now because I now have read all the bad reviews on Yelp and now don't trust them at all. I call my credit card company having already started to dispute the charge. They said it is normal procedure to give the credit card info. I called Hammad today, to give the credit card info and he said to call Paul as he NO LONGER WORKS THERE! His last day was the Saturday that we saw him! Wow! So, now I'm thinking what type of business are they running there? I call Paul and he tells me that the refund was already processed. Ok, how long does it take? He tells me 72 hours. So, it should show on my cc account. He said wait until Monday. I told him if I don't see a credit on my account on Monday that I would come down and cause a scene. Not even 5 minutes after I get off the phone with him, his office calls my Husband asking for the credit card number to process the refund. Lol. Wait I thought it went thru already? I call back Paul to ask him why would his office call for the cc number when he said it was already processed. He tells me his office was verifying the number and more xxxxxxxx spews from his mouth. Hmmm.....but the conversation I had with him was that it was processed not that my office will call you to verify as that is our process. So, Paul you are a slimy, sleazy car dealer manager that I knew you were from our first conversation. More

Scott Yaeger is the best! This was my first car buying experience and I couldnt be more pleased. From start to finish everything was quick and easy. Scott explained everything This was my first car buying experience and I couldnt be more pleased. From start to finish everything was quick and easy. Scott explained everything in complete detail and made sure I was completely happy every step of the way. He seemed to have a genuine interest In finding me the best deal for what I needed and was able to afford. I love my car and am 100% satisfied with the service that was provided to me. More

Thank you Jeff! Jeff Glazier always goes out of his way for me whenever I go there. He took care of my car's 30k service. He also assigned it to the tech I wanted. Jeff Glazier always goes out of his way for me whenever I go there. He took care of my car's 30k service. He also assigned it to the tech I wanted. The service manager was also very nice to me as well, despite being busy. He was nice enough to answer a question from his own personal experience. Very all around nice staff. More

Easiest car buying process I walked in and told Joseph i would like to test drive the used lincoln and he told me of course and got me right in it and i loved it i was in and ou I walked in and told Joseph i would like to test drive the used lincoln and he told me of course and got me right in it and i loved it i was in and out so fast totally recommend this dealer More

Avoid this one In my deal, they stuck an extra charge of about $2000.Not a very good buying experience but a very nicely made car. I recommend the car, the dealershi In my deal, they stuck an extra charge of about $2000.Not a very good buying experience but a very nicely made car. I recommend the car, the dealership, no. More

2019 Sportege This has been the 4tth vehicle we have purchased from Autoworld Kia and by far the easiest deal. Joe Rossetti worked with us from start to finish. W This has been the 4tth vehicle we have purchased from Autoworld Kia and by far the easiest deal. Joe Rossetti worked with us from start to finish. We told him a price range and our intentions and he made it happen. Joe kept us informed during the entire transaction. It was such a pleasure to work with him and I would definitely refer others to Joe. More

False advertisements Everything seemed ok when I took the car for a test drive but when it came time to negotiate a deal they were terrible. Tried charging 5.95% through t Everything seemed ok when I took the car for a test drive but when it came time to negotiate a deal they were terrible. Tried charging 5.95% through them then told me I could use MCU for a lower rate. Their baking person claimed that the rate would start at 2.65% and drop to 1.95% if I set up my payment through direct deposit. low and behold I get to thank bank and they state I was lied to and that is not their policy. Service department is just as bad, slow, unresponsive and do not give all the facts: Untrustworthy dealership. Stay away More

Above and beyond service by Salesperson Bryan Michel. As this was my first Kia, I was hesitant to go with any Kia from the very beginning. After tons of research, I was back and forth between an Optima an As this was my first Kia, I was hesitant to go with any Kia from the very beginning. After tons of research, I was back and forth between an Optima and Forte. Bryan was very helpful with we agreed on a fair price for the vehicle, along with the manager. I did not purchase that day, but I came back days later to test drive different cars. Bryan was very patient and helpful with me during this process. My practical needs leaned more toward an SUV, and after driving the Sportage I realized it was a solid fit for me and my family. I was given a good price and I will absolutely return to Bryan and his team at Autoworld when my lease is up because of how they dealt with me. More

Excellence with a touch of Class I use this service center for one reason and one reason only. Ii is because of the service advisor Michele Gerdon. She treats you like family and loo I use this service center for one reason and one reason only. Ii is because of the service advisor Michele Gerdon. She treats you like family and looks out for your best interests. Even though the prices may be a little more that a regular service shop you know that when you leave your car with Michele and her team, it was done right and peace of mind is worth the few extra bucks to me. If you ever visit Autoworld Kia in East Meadow, stop by and say hi to the Michele in the Service area. She knows what customer service is all about. Thanks, Rob Eivazi More

Amazing Sales Person! I came to look for a new car for myself. After visiting multiple dealerships I decided to try a Kia. I spoke with a sales man named Bryan Michel. He w I came to look for a new car for myself. After visiting multiple dealerships I decided to try a Kia. I spoke with a sales man named Bryan Michel. He was the BEST! He offered me my options, and was NOT pushy once so ever! I wasn't 100% sure of what I wanted, but with Bryan's help, I left the dealership, happy and satisfied with my new optima s. He is by far the best car salesman I have encountered. I love the fact that he doesn't try to push you into purchasing a car, he listened to my needs and we found the prefect car, for the right price. More