Autoworld Kia

Excellent overall experience. After shopping at various other vehicle brand dealerships,we decided an purchasing a 2014 Kia Forte. Our salesperson Josh L was very helpful, friendly knowledgeable, and patie other vehicle brand dealerships,we decided an purchasing a 2014 Kia Forte. Our salesperson Josh L was very helpful, friendly knowledgeable, and patient. More

Exceptional Service! The Sales Consultant ALI was Amazing, Definately made this experiance very pleasant for me. I was in and out with a Brand New Car in NO TIME!!! Best Car buying experience I've ha Amazing, Definately made this experiance very pleasant for me. I was in and out with a Brand New Car in NO TIME!!! Best Car buying experience I've had so far. More

I went to Autoworld Kia, looking to trade-in my 2006 Chevrolet Impala with them. I had originally purchased this vehicle from them in 2006. I went in and put down 1,500$ in cash and $500 on my son's cre Chevrolet Impala with them. I had originally purchased this vehicle from them in 2006. I went in and put down 1,500$ in cash and $500 on my son's credit for a down payment on a used 2012 Kia Optima. The first issue was made by the salesman George who tried talking me into a $200 warranty on the side, that he did privately on the side. I never agreed to this warranty because i hadnt physically got the vehicle yet. The originally paperwork i signed displayed the $2000 down but i came to find out he had taken the $200 out of my down payment anyway. They told me to come back because they had a special finance manager named Sidney who would be able to find me financing because they couldn't. After two months of the run around and being told that i never got approval for the Optima, they told me about cars in my price range. After another 2 weeks she tried to talk me into a 624$ payment on a 2012 mazda 6 which the car was listed for 15,000$. After i turned down the offer and requested my refund i was told i would get my money back that friday on April 26th. I was extremely discouraged after they claimed i couldnt acquire financing and decided to call Transunion and find out credit score information. I was informed that they not only submitted "dummy loans" to 17 different banks but they changed my income and weekly pay information to so many banks that i got red flagged. Sidney never actually submitted any of the cars like the Mazda 6 to the banks. Instead she sent false loan acquirements on a 2013 fully loaded kia optima which as a 30,000 dollar car and were trying to give a $15,000 mazda paying 624 for 60 months which equals 30,000. They tried to make $15,000 off of me and ruined my credit. I was also informed that they got so desperate they started submitting my information to banks in Alaska and Arkansas. Now my credit is ruined and these banks are telling me that i was red flagged about falsified documents and only want original copies of my income as proof. They also lied to me and tried to get me to voluntarily turn in my vehicle and take out a separate loan but they would take the vehicle and turn it in for me? Since when do dealerships turn in your vehicle for you? George told me for two months i had gotten approved for the Kia Optima when the whole time it was all a lie. They also informed me not to make my payments on the vehicle during the run-around for 2 months and that i no longer owned the vehicle they did and until this very moment they still have my vehicle title and refuse to return it. Not only is my credit ruined a few days after i cancelled the deal and wanted a refund i made a payment trying to catch back up on my car payments and the next day the car is repossessed by my loan company. After all of this my vehicle is gone, they ruined my credit score, and i agreed to come back in and pick up my down payment. Instead they sent it in the mail and short changed my $200 and they still till this moment have not refunded the $500 back to my sons credit card. I was informed by George they would refund my additional $200 and still havent recieved anything. Now i am disputing the charges with the credit card company because they have yet to refund my money. What they did with my credit is beyond immoral and they committed fraud by changing my income and making up information. More

Great service, wonderful price,phenomenal saff! This is my second visit, and I intend on bringing more customers. I entrust this establishmsent with my friends and family's future vehicle purchases. Thank my second visit, and I intend on bringing more customers. I entrust this establishmsent with my friends and family's future vehicle purchases. Thank you guys! More

My experience at autoworld kia was great.The employees helped me immediately.My sales person was very helpful i got everything i wanted at a great price thank you autoworld kia. helped me immediately.My sales person was very helpful i got everything i wanted at a great price thank you autoworld kia. More

The experience was a good one. I do wish ther process was quicker. It doesnt make sense to have to be there a fullwork day. quicker. It doesnt make sense to have to be there a fullwork day. More

The service desk personnel was very cordial and knowlegeable. The maintenance work was completed without much waiting. The waiting area was clean and entertaining ( Large screen TV). Although, the knowlegeable. The maintenance work was completed without much waiting. The waiting area was clean and entertaining ( Large screen TV). Although, the coffee dispenser needs stocking and more choices. More

The KIA Dealership is very friendly, and when they saw me looking around the lot, they came out and welcomed me and actually gave me the time of day, explaining everything about the Sportage I wanted to know looking around the lot, they came out and welcomed me and actually gave me the time of day, explaining everything about the Sportage I wanted to know. I am extremely pleased with the Sportage, even more than I expected. The style is so much better than the CRV or RAV4. I would recommend this dealership and in fact am bringing my sister to look at used vehicles this weekend. More

I went to dealership to look at used cars, the salesman came out to ask what i wanted i told him an optima , well he showed me new ones and got me in one cheaper then a used one. I am not sorry at all abou came out to ask what i wanted i told him an optima , well he showed me new ones and got me in one cheaper then a used one. I am not sorry at all about it. the staff was pretty friendly and helpful, will go back again when i am ready for another car. More

I went to this dealership looking to buy right then. Well, the salesman seemed somewhat okay at first, but that turned into the worst experience of my life. I left the dealership so upset. I was looking Well, the salesman seemed somewhat okay at first, but that turned into the worst experience of my life. I left the dealership so upset. I was looking at leasing a sportage, they tried to tell me the value of my car that I was trading in was $600 -- I ended up getting $2500 elsewhere....Does that seem right, NO. Then, after saying that about the trade in offer, he continued to tell me that if I put $1500 down my payment each month would be $617. I'm sorry, am I at Kia or Bentley? The lowest they got to was $500 and I said clearly this is a joke and had to leave, as I was leaving he had nasty remarks. THEN even after all of this, he proceeded to call my phone EVERYDAY asking me if I was still in the market for an optima.....I WAS THERE FOR A SPORTAGE. Finally I answered after a few days to inform him that I bought my car elsewhere. Never would I go to this dealership again nor recommend it. More