Autoworld Kia

A fantastic buying experience. I just recently purchased a 2013 Kia Soul and I must say the shopping experience was absolutely killer. The gentleman who assisted us through this pro I just recently purchased a 2013 Kia Soul and I must say the shopping experience was absolutely killer. The gentleman who assisted us through this process was Marcel M., and he was great. He explained everything clear as can be, treated myself and family with such respect. It truly was an admirable experience, and I absolutely would recommend to anybody who is in the market for a new vehicle, this should be Their first stop. Thank You! More

Dishonest Service Experience I had an extremely dishonest experience with the East Meadow Service Department. After diagnosing that my car needed a new battery, I was quoted a p I had an extremely dishonest experience with the East Meadow Service Department. After diagnosing that my car needed a new battery, I was quoted a price of $179.95. When asked why a battery replacement was so expensive I was told "Copper is very expensive and they are putting more copper in batteries." I agreed to have the work done. When I picked up the car I was charged $119.95 for a battery, $59.95 for labor and $9.95 for disposal fee (179.95). I happened to notice an advertised price on their menu for $129.95 for a replacement battery after I paid. I was told that I was getting a "discount" and only being charged $119.00 for the battery, not the $129.95. The service technician failed to mention that the $129.95 price included all and there should not have been an added labor and disposal fee. I was blatantly deceived by the employee. The Service Manager Jorge refunded my card the next day and apologized. I emailed the Dealer Principal, Joseph Catalanotto, The GM, Anthony Cavalcante, and The GSM Mark Cavalcante and haven't heard a word back. More

Five Star Experience Our salesman, Wayne, was extremely knowledgeable about all the Kia vehicles and assisted us in picking out the right car to meet our needs. Upon deliv Our salesman, Wayne, was extremely knowledgeable about all the Kia vehicles and assisted us in picking out the right car to meet our needs. Upon delivery, he went over all the features & specs as well as setting up the bluetooth interface. Wayne and the ease of service was the key to our choosing a Kia! More

Dedicated and helpful salesperson... Marcel This was a first time experience with the Kia vehicle and this dealership. This salesperson was very attentive to my questions and explained all the This was a first time experience with the Kia vehicle and this dealership. This salesperson was very attentive to my questions and explained all the functions in the car and demonstrated much knowledge in explaining how everything worked. More

WONDERFUL AND COMFORTABLE EXPERIENCE We stopped into Auto World Kia just to look at the Sorento which we had seen at an auto show. Marcel M. met my husband and I at the door and We stopped into Auto World Kia just to look at the Sorento which we had seen at an auto show. Marcel M. met my husband and I at the door and from the start we felt welcomed. Marcel answered all our questions and took the time to be sure that we understood the answers. We felt very comfortable during the whole sales experience. We felt as if we were with a friend instead of a car salesman. We also dealt with Ty Hudson in finance who explained everything to us. Again we felt as if we were with a friend. We have bought new cars before and have never felt as comfortable when leaving this dealership. More

awsome Marcel was very helpful and very nice. Eric and I were very happy with Marcel. He made buying a car very pleasurable. We would recommend them to go s Marcel was very helpful and very nice. Eric and I were very happy with Marcel. He made buying a car very pleasurable. We would recommend them to go see Marcel. More

Great Customer Service I was in a car accident and my car was totaled. I needed to get another car ASAP. I heard about their good warranty so I decided to come to the closes I was in a car accident and my car was totaled. I needed to get another car ASAP. I heard about their good warranty so I decided to come to the closest Kia dealership to me. I was very lucky to have Mike help me out with my purchase. He was down to earth, understanding and was willing to work with what I needed. I felt no pressure and I was comfortable. Thank you Mike! More

Wonderful experience straight to to the point My husband I dealt with Marcel, who made this shopping experience very comfortable. He knew his stuff and was willing to work with us. We walked in an My husband I dealt with Marcel, who made this shopping experience very comfortable. He knew his stuff and was willing to work with us. We walked in and told Marcel this is our situation and if you can help us great, if not, then that's fine too, but please don't try to be pushy because we just left other dealerships because the salesman were too aggressive and came off like they didn't care about what was in our best interest (meaning financially) and was only thinking about themselves and making that sale. Marcel was the complete opposite, he was very professional, welcoming, and took that extra step to reasonably negotiate and suit our financial needs. We also dealt with Tyrone in finance, who also explained everything from A-Z to us in laymen terms. Very nice and thorough. We will definitely recommend going to Autoworld Kia and recommend dealing with both men. Overall, it was a great experience! More

Best automobile for your money! Simply put, you could spend thousands more on other brands and drive away with an automobile that you would be unhappy with. You can match KIA up to Simply put, you could spend thousands more on other brands and drive away with an automobile that you would be unhappy with. You can match KIA up to BMW, Mercedes, and Acura and save tens of thousands of dollars for a vehicle that can compare to that other brand. I went with a 2015 Kia Forte EX. I love it, drives better and feels better than a lot of the cars I test drove and has all the bells and whistles you need!!! Thank you More

"We're not going to make our goal anyway" We went in, and after much discussion and back and forth to the finance manager, we couldn't agree on a deal. My husband and I disussed our finances, We went in, and after much discussion and back and forth to the finance manager, we couldn't agree on a deal. My husband and I disussed our finances, and agreed we could come up a little more from where we were at originally. So the next day, we go in, which happened to be the last day of the month, and we sit and talk with the guy, who I will keep nameless because he was actually a great guy, and he remembers the deal he gave us. He goes to the finance manager, and comes back and says, "I'm really sorry, I don't blame you if you walk out, but my manager said we aren't making our monthly goal anyway, so he doesn't want to make a deal with you". Isn't a sale a sale? I'm so confused by this. But I will never recommend the dealer to anyone solely because of how selfish the finance manager was. I'm just truly confused. More