Autoworld Kia

EASY CAR LEASING EXPERIENCE WENT INTO KIA EAST MEADOW TO INQUIRE ABOUT CAR LEASES...LEFT A FEW HOURS LATER WITH MY BRAND NEW 2017 KIA OPTIMA. THE EXPERIENCE WAS PAINLESS AND THE WENT INTO KIA EAST MEADOW TO INQUIRE ABOUT CAR LEASES...LEFT A FEW HOURS LATER WITH MY BRAND NEW 2017 KIA OPTIMA. THE EXPERIENCE WAS PAINLESS AND THE SALESMAN WAS GREAT..JOSEPH ROSSETTI. I HIGHLY RECOMMEND HIM AND THIS DEALERSHIP. I FELT THAT I GOT A FAIR DEAL, AND THEY WORKED WITH ME ON THE PRICE. DID NOT PUSH THE EXTRAS. GAP INSURANCE AND 2 YEARS OF SERVICE WERE INCLUDED AT NO EXTRA COST. I WOULD CERTAINLY RECOMMEND THEM, AND WOULD GO BACK AGAIN FOR FUTURE CARS. More

Michele Gerdon I brought my car in for an inspection. Michele is friendly, professional and efficient. She gives you any and all information up front. If you need an I brought my car in for an inspection. Michele is friendly, professional and efficient. She gives you any and all information up front. If you need anything done, ask for Michele! More

Michele Gerdon is the best. Been following her from Lindenhurst to East Meadow. Very helpful and friendly. I do recommend going there. Great service and friendly a is the best. Been following her from Lindenhurst to East Meadow. Very helpful and friendly. I do recommend going there. Great service and friendly atmosphere. More

Excellent service! I brought my car in for routine service. The entire staff are all very friendly and helpful. I deal directly with Michele Gerdin who is exceptional! S I brought my car in for routine service. The entire staff are all very friendly and helpful. I deal directly with Michele Gerdin who is exceptional! She's always very friendly and accommodating and adds a personal touch to the experience. She's a definite asset to the company! I would highly recommend Autowold Kia! More

Michele Gerdon is the best! I have been into service many times this past year and every time have experience excellent service. Michele Gerdon is a pleasure to work with. She is I have been into service many times this past year and every time have experience excellent service. Michele Gerdon is a pleasure to work with. She is always friendly and knowledgeable. She does her best to accommodate me in a timely fashion and to insure that my car is fixed properly. I could use any dealer but gladly drive from Whitestone to East Meadow to have my car fixed by the best. More

needed a new key fob for my sedona lxi brought my I brought my kia Sedona for a new key fob I was met there by pete venus he took me right in a told me it would be ready in 45 minutes he brought it in I brought my kia Sedona for a new key fob I was met there by pete venus he took me right in a told me it would be ready in 45 minutes he brought it in 44 minutes pete was very professional and courteous and I would bring my back to pete for service More

First visit to the Service department Had the first oil change done today. Michele Gerdon took care of the process. She noticed that a software update was needed and it was done with the o Had the first oil change done today. Michele Gerdon took care of the process. She noticed that a software update was needed and it was done with the oil change saving me a separate trip to the service department. That's customer service! Thank you Michele. More

so easy to deal with all the time my rep that helps me is Michele Gerdon she is the best! She is always there when I need her and to be honest Michele is the only reason I keep going b my rep that helps me is Michele Gerdon she is the best! She is always there when I need her and to be honest Michele is the only reason I keep going back. More

Horrible Experience Do not go here. Recently leased a vehicle in March and was told that we could just drop off our previous leased car to them when we picked up our new Do not go here. Recently leased a vehicle in March and was told that we could just drop off our previous leased car to them when we picked up our new car and that they would return it. April rolls around and we find out that the car hadn't been returned by Autoworld Kia and is just sitting in their lot. We call the manager and they just say they'll take care of it, no apology, nothing. We asked them to reimburse us for the money that we now owe Toyota due to their mistake and they said they would. And even after contacting Kia corporate two weeks ago, it's almost July and we haven't received any sort of compensation. UPDATE: They called us on June 26th and tried to reimburse us for just one months of lease instead of the TWO that we were charged for. No contact from then whatsoever. Amazingly, we find out two weeks ago that Toyota refunded us the two extra months of lease that we ended up paying because of Kia. And today (July 18th) we go into get the car serviced (service was good) and find out that Kia did not contact Toyota at all and Toyota just refunded the fees because they have amazing customer service. We get home today and get a call from Kia claiming that they were gonna reimburse us TODAY AFTER we had already told them that Toyota refunded our money. What a laugh. Never buying a car from this place again. More

Outstanding service. I brought my 2016 Kia Sorento in for it's scheduled maintenance and was greeted by Darnelle Jeannot. He was personable, professional and friendly. I I brought my 2016 Kia Sorento in for it's scheduled maintenance and was greeted by Darnelle Jeannot. He was personable, professional and friendly. I mentioned a potential problem with the car. Darnelle looked at it immediately and was able to resolve the "problem". Then I went in to dealership to officially register for my servicing. I was greeted by Michele Gerdon. She was very welcoming and highly knowledgeable about the service needed for my car. Michele discussed exactly what the service would entail and recommended a few additional options that would ultimately save me time and money. I never felt pressured and the options made sense. Michele is definitely an asset to the service department. She exhibits all the qualities you would want and expect from a customer service representative - professionalism, knowledgeable, friendly, welcoming and outgoing and just an overall wonderful person. More