Autoworld Kia

very unprofessional Visted dealer after answering ad for a kia Cadenza Limited.called dealer spoke to salesman and verified vehicle was on ground and made appointment to Visted dealer after answering ad for a kia Cadenza Limited.called dealer spoke to salesman and verified vehicle was on ground and made appointment to view vehiicle in 2 hours. went into dealer and was informed car was sold to owners relative, also cars description in ad was not correct in fact it was not a new vehicle but a demo,being annoyed after driving to dealer and getting runaround, salesman wanted to price out another vehicle, I opted not to proceed with this establishment and the salesman asked do you think this was a bait and switch plot And I replied I believe that was exactly what it is and for you to ask such a question it obviously is not the first time this was implied I subsequently purchased vehicle from another dealer More

Excellent very comfortable area feel a lot of confidence salesman was very polite I choose it because Christine convinced that was the location I need to go and I did it thanks you a salesman was very polite I choose it because Christine convinced that was the location I need to go and I did it thanks you a More

Humanizing the Car-Buying Experience I was unexpectedly forced to go on a car-buying expedition, after my car was destroyed by a terrifying accident on one of Long Island's roadways. Car I was unexpectedly forced to go on a car-buying expedition, after my car was destroyed by a terrifying accident on one of Long Island's roadways. Car shopping is one of my least favorite activities, but my experience at Auto World KIA helped to transform the experience. The salesman, Gregory Sofio, was easy to speak with, informative, patient and reassuring. Ivy, the financial consultant, was also wonderfully patient and informative , as she helped to thread the way through the daunting amount of paper work. More

Out of area on a trip, still got me in. I needed a replacement headlamp, and was visiting family for just one day. They got me in despite the fact that they had cars running out the street w I needed a replacement headlamp, and was visiting family for just one day. They got me in despite the fact that they had cars running out the street waiting. Michele Gerdon was very helpful and everything was done when she said it would. More

Solution Assurance I have been going to this dealership for purchases and maintenance. I have never ben disappointed. They are courteous, caring and most of all knowle I have been going to this dealership for purchases and maintenance. I have never ben disappointed. They are courteous, caring and most of all knowledgeable. No one is pushy either in sales or service. They also do not make promises they cannot keep. My wife and I have been working with Michele Gerdon to service our Kia soul and Sportage. She has been great in assessing our problems, offering possible solutions and keeping us abreast of any recalls or service mandates. She is friendly and caring about our particular needs. It is mostly because of service technicians like Michelle that we continue to purchase our vehicles from KIA. More

Quick & easy Needing an oil change service desperately, they fit me into what was an extremely busy week. I am very thankful & appreciative to Michele Gerdon for b Needing an oil change service desperately, they fit me into what was an extremely busy week. I am very thankful & appreciative to Michele Gerdon for being so accommodating. More

Michele Gerdon - Service Advisor My engine light came on with an impact on acceleration performance. I called Michele Gerdon at AutoWorld for immediate assistance. She took my infor My engine light came on with an impact on acceleration performance. I called Michele Gerdon at AutoWorld for immediate assistance. She took my information and got the job done. Thank you. More

Exceptional customer service. this review is for Michele G. she is the reason I choose this service center over others. She is extremely personable and seems to go consistently abo this review is for Michele G. she is the reason I choose this service center over others. She is extremely personable and seems to go consistently above and beyond for myself and other customers . She’s personable , energetic and friendly and always makes each visit a pleasant one . Keep up the great work ! More

Will be back! Recently purchased a used Kia Sorento from Auto World and I absolutely love it. The car is amazing and the staff were extremely helpful and accommodat Recently purchased a used Kia Sorento from Auto World and I absolutely love it. The car is amazing and the staff were extremely helpful and accommodating. I would absolutely recommend Auto World Kia for both new and used cars More

Returning Customer We went in for a used vehicle and drove out with a brand new 2018 Kia Sportege. Our sales person, Joe Rozzetta who was recommended by our sales pers We went in for a used vehicle and drove out with a brand new 2018 Kia Sportege. Our sales person, Joe Rozzetta who was recommended by our sales person who has moved out of state. Joe was very pleasant greeting us outside and took us through all the steps. We are not new to Kias as we now have 3 vehicles from Autoworld so we knew what to expect. We explained what we wanted to pay and he made it happen. I would refer him to anyone!! The Sales Manager, Steve is another story. We have a Forte since April and are very unhappy with it. It is very difficult to get in and out of. We were told he will see what he can do. After our deal with the Sportege was finalized, Steve told us to call Monday. After our deal was complete, Steve said he cannot help us. We understood the finance issue but he refused our calls and had the receptionist tell us. He was extremely unprofessional and rude. We are hoping when one of our car leases are completed, he is not the manager because we will go to another dealer. It is very sad because Joe was exceptional from start to finish. Joe understood what our needs were and worked hard to get it done. Never once, refusing a call or text. We are hoping things will change so we can continue working with Joe. More