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Autotown

Champaign, IL

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52 Reviews

1200 W Bloomington Rd

Champaign, IL

61821

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Showing 52 reviews

December 01, 2024

Purchased this 2015 Dodge Challenger from Maloy at Autotown this weekend. This was one of the best experiences I've had with a car salesman. Top notch customer service. Maloy even created a personaliz More

by Cliff George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maloy Hayes
November 03, 2023

Great Expierence ! !!!!!!! I am sixty-one years old and have purchased many cars. This by far is the best and easiest experience I have ever had!! I would highly reco More

by marklake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maloy Hayes, Mike Soderlind
December 13, 2022

Great experience! We were well taken care of. Very knowledgeable. Thank you. Keep up the great work. More

by Fender 49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maloy Hayes, Mike Soderlind
August 20, 2021

I have purchased my last few vehicles from Autotown and wouldn’t even consider going elsewhere. If you’re looking for an awesome experience with no sales pressure and working with staff with honesty and i More

by Lmg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maloy Hayes
July 07, 2020

Bought a car and 15 months later the engine can append out. $9,500 to fix it, I called to see if they could help in any way and they couldn’t. I wasn’t expecting them to but figured I’d ask. The guys are More

by Up a creek
Recommend Dealer
No
Employees Worked With
Maloy Hayes
Jul 07, 2020 -

Autotown responded

Good afternoon Tyler - It is very unfortunate that you are in this position with your vehicle. After speaking with the shop that has diagnosed your car and based on the information they gave me, you have put almost 40000 miles on the car in the 15 months that you have owned it. It would take an average driver 3 years to put 40000 miles on a vehicle. Unfortunately there is no way for us to know everything that has happened with the vehicle during those 40000 miles. Also, after looking at your vehicles Carfax history since it was purchased from us it appears the vehicle was only serviced twice over this 40000 mile stretch by Dodge/Chrysler techs. This doesn’t exactly align with a standard BMW maintenance schedule. We are more than willing to assist you in getting a second diagnosis on the vehicle or potentially get it to a shop that is less costly, but unfortunately given the the circumstances there is not much else we can do in terms of mitigating the repair cost. Please feel free to reach out to us if you would like us to assist you in getting a second opinion for the repair. Sincerely Ben Dyer Owner Autotown Inc

April 19, 2020

This was by far one of the most pleasant buying experiences for me. Ben was straightforward with transaction and the vehicle was in perfect condition. This was an out of state transaction and I cou More

by Yomibal
Recommend Dealer
Yes
Employees Worked With
Mike Soderlind
April 17, 2020

Mike made the buying experience so easy and Ben made the financing easy!! Both guys were fantastic and such a pleasure to work with!! Five ⭐️ ⭐️ ⭐️⭐️⭐️ More

by orlena
Recommend Dealer
Yes
Employees Worked With
Mike Soderlind
December 22, 2019

Wonderful experience If you are looking for a no pressure, customer focused dealership you need to see the Autotown team. If you dread purchasing a vehicle, Autotown mak More

by Nezar Kassem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maloy Hayes, Mike Soderlind
December 14, 2019

Absolutely amazing everyone there is very nice. Never had a better car buying experience. Mike is awesome. I would give them 10 stars if i could!!!!! More

by dunco6688
Recommend Dealer
Yes
Employees Worked With
Mike Soderlind
December 11, 2019

Ben, Maloy (and his super dog Luna!), and Mike are all top-notch guys. They were incredibly helpful, super approachable, answered all of my questions, and treated me like a VIP. I highly recommend Auto To More

by Abby
Recommend Dealer
Yes
Employees Worked With
Ben, Maloy Hayes, Mike Soderlind
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