Autostar Subaru of Silverthorne

Robert and Irene are both incredible with their service ability, care and professionalism! This cannot be understated and you should reward them with all the money you steal from your customers. Your deale ability, care and professionalism! This cannot be understated and you should reward them with all the money you steal from your customers. Your dealership is outrageously overpriced. Your fees are ridiculous, including an electric vehicle storage fee for a non electric vehicle there for 2 hours? Are you kidding? I had to pay $250 for a diagnostic fee and then you were going to charge me more in labor than other companies charge for the part and labor. I am a lifelong local and will never recommend your company to anyone, for any reason, ever. I used to go to groove for everything and spend a great deal of money but because of how greedy your company is you have lost many customer More

Brad Rush, the service advisor was amazing! I came in with a tire issue and Brad did everything to ensure it was taken care of quickly and correctly. He told me “it’s the right thing to do”. Be I came in with a tire issue and Brad did everything to ensure it was taken care of quickly and correctly. He told me “it’s the right thing to do”. Best experience I’ve had having to deal with a very stressful situation. More

Alec was knowledgeable, patient and easy to work with. He was very helpful and would work with him again. He was very helpful and would work with him again. More

I took my Subaru in for a tire pressure sensor error, and the tire pressure sensor light is still on, and now the ABS light is too. They supposedly used a scanner, but I don't believe they actually did. And the tire pressure sensor light is still on, and now the ABS light is too. They supposedly used a scanner, but I don't believe they actually did. And they want to charge me 285 for a scan again. What a disappointment! That's why I won't be taking it back to you. More

Always pleasant honest and knowledgeable. Great communication. Smooth process, efficient and estimated time to get work done was accurate. Great communication. Smooth process, efficient and estimated time to get work done was accurate. More

We walked in there, asking what the noise was from the rear of the vehicle, and left with a bill for $308. No work done. No advance warning of how much the service would be. rear of the vehicle, and left with a bill for $308. No work done. No advance warning of how much the service would be. More

The dealers staff was professional and knowledgeable. The costs were a little bit higher but everything was fixed The costs were a little bit higher but everything was fixed More

Brad is a great service department rep,but an express service oil change should not take an hour and a half. service oil change should not take an hour and a half. More

We did not appreciate the confusing process used to get to the final number. Too many different people involved. And we never got a clear itemized cost of the extended warranty until the very final documen to the final number. Too many different people involved. And we never got a clear itemized cost of the extended warranty until the very final documents with Robert. More

Everyone was very friendly and very respectful. They were patient in helping us understand everything and happy to run multiple quotes! They were patient in helping us understand everything and happy to run multiple quotes! More