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Autosport Acura of Denville

Denville, NJ

4.9
2,129 Reviews
Our team is eager to be your Acura retailer of choice and will do so with unparalleled customer service as well as the exclusive benefits of The Autosport Advantage Rewards Program. Enjoy shopping in a pressure-free environment unlike any of our nearby competitors. If you are looking for the ultimate Acura ownership experience in NJ, there is only one choice. Become part of The Autosport Acura of Denville Family today! Acura of Denville is part of the Autosport Group, one of New Jersey's premier auto groups.
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3109 State Route 10 East

Denville, NJ

07834

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Showing 2,129 reviews

October 04, 2012

We had stopped at Acura of Denville to test drive the '13 ILX, not knowing they were closing in ten minutes and Steve Victor was still kind enough to take us out for a quick drive. He was very kind, enthusia More

by mkonboz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Victor
Nov 19, 2012 -

Autosport Acura of Denville responded

Thank you so much for taking the time to share your great Acura of Denville experience here on Dealer Rater with other Acura shoppers. It always means a great deal to us to have our clients speak so kindly of our dealership. Thank you. I also appreciate hearing how much you enjoyed working with Steve Victor in our Sales Dept. Steve has been a great ambassador for both our dealership and the Acura brand for many years now and is the consummate professional. He always takes incredible care of his clients. We are honored to have your referral. On behalf of the entire team here at Acura of Denville, I want to congratulate you on the new ILX and thank you for being such a valued member of the Acura of Denville family! We look forward to working with you throughout and beyond your ownership experience with us. Thank You, Steven Lustig Vice President

September 30, 2012

Leased a 2012 TL. Pete responded to my presales questions that I had after my initial visit in a timely way including the details of the lease cost so there were no surprises when it came time to More

by ForeLeft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete, Christine
Oct 01, 2012 -

Autosport Acura of Denville responded

Hello, My name is Steven Lustig, I am the Vice President of Acura of Denville. I want to thank you for taking the time to share your great Acura of Denville experience here on Dealer Rater with other Acura shoppers. It always means a great deal to us to have our clients speak so highly about our organization. I am also very happy to hear how much you enjoyed working with Peter Spiro in our Sales Dept. He is a true professional and an ambassador of the Acura of Denville way. Our model is one that does not feel using pressure needs to be any part of a car purchase. I am glad that Pete presented our dealership in such a manner and that you appreciate the way we conduct business. On behalf of the entire team here at Acura of Denville, I want to thank you for choosing our dealership and for being such a valued member of the Acura of Denville family. We look forward to working with you throughout and beyond your ownership experience with us. Thank You, Steven Lustig Vice President

September 30, 2012

My expericence with Acura of Denville was by far the best experience I've had shopping for a car. I purchased the car that I wanted at the exact price that I expected to invest. The staff (Bobby, Eric, Chris More

by kdmoore917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Marybeth, and Christie
Oct 01, 2012 -

Autosport Acura of Denville responded

Hello, My name is Steven Lustig, I am the Vice President of Acura of Denville. Thank you for writing such a fantastic review of your Acura of Denville experience. It always makes my day to hear that we were able to provide a client with "by far the best experience I've ever had shopping for a car." That is a testament to the efforts of our team and I am very pleased to hear all about it from you. All of the team members you mentioned do such a great job for us and we're very fortunate to have them on our team. We really appreciate your business as well as your referrals. I want to congratulate you on your new vehicle and we look forward to working with you throughout and beyond your ownership experience with us. Again, thanks so much for such a thoughtful review. I'm sure the team will be glad to read it! Thank You, Steven Lustig Vice President

September 27, 2012

I really liked how Mary Beth responded to my quote request right away. Moreover, the quote was very fair; however, I wish the Pete was more responsive to further negotiation. I was very happy with t More

by john.liobe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Beth, Pete, Christine
Oct 01, 2012 -

Autosport Acura of Denville responded

Hello, My name is Steven Lustig, I am the Vice President of Acura of Denville. Thank you so much for taking the time to share your experience with other shoppers here on Dealer Rater. I am very happy to hear how much you enjoyed working with Mary Beth in our BDC. She does an incredible job working with our clients. I am a little surprised to hear that Pete was not as responsive as you would have preferred because Pete is always one of our most requested sales team members as well as a perennial recipient of Acura's top sales award. In the end, I am very happy you were pleased with the final product as that is what it really comes down to. I appreciate your candor with your review as we are always looking for ways to improve upon our level of service. Thank you for choosing our dealership and for being such a valued member of the Acura of Denville family! We look forward to working with you throughout and beyond your ownership experience with us. Thank You, Steven Lustig Vice President

September 25, 2012

If you value your time and money, and looking for a dealership that appreciates your business, then I definitely recommend Acura of Denville on Route 10. I test drove a 2009 Acura MDX from Acura of Den More

by aramisguise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik & Peter
Oct 01, 2012 -

Autosport Acura of Denville responded

Hello, My name is Steven Lustig, I am the Vice President of Acura of Denville. Thank you so much for such an oustanding and detailed review of your experience with our dealership. Our team takes great pride in their work and I am glad that shone through with your transaction. Erik, our Pre-Owned Vehicle Manager, and Peter Spiro in our Sales Dept. are consummate professionals. I can say that we are truly fortunate to have both of them on our team as they are true ambassadors of the Acura of Denville way. I want to congratulate you on your vehicle purchase and wish you many years of enjoyment with your MDX. You have made an excellent choice in vehicle and dealership if I may say so and we look forward to working with you throughout and beyond your ownership experience with us. Thank you so much for choosing our dealership and we welcome you to the Acura of Denville family! Thank You, Steven Lustig Vice President

September 17, 2012

Steve and Mary Beth were a pleasure to deal with. Luckily, my interaction with them was minimal, which implies that their service was impeccable. Far too often, salespeople are involved in the transa More

by rtbowden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Victor, Marybeth
Oct 01, 2012 -

Autosport Acura of Denville responded

Hello, My name is Steven Lustig, I am the Vice President of Acura of Denville. Thank you for taking the time to share your great Acura of Denville experience here on Dealer Rater with other Acura shoppers. I am very happy to hear you found our sales process very professional and our service level "impeccable". We place a premium on being just that and I am happy that we have lived up to our expectations with your transaction. Steve Victor in our Sales Dept. and Mary Beth in our BDC do an incredible job for us and we're very fortunate to have people like them on our team. I am glad you enjoyed working with them. On behalf of the entire team here at Acura of Denville I want to congratulate you on your vehicle purchase and thank you for being such a valued member of the Acura of Denville family! We look forward to working with you throughout and beyond your ownership experience with us! Thank You, Steven Lustig Vice President

September 14, 2012

If rudeness was a good quality, I would recommend this dealership very highly. I submitted an Internet Lead to 3 different dealerships and their initial response was fine. (It was probably automated) Once More

by IHunter
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Internet Sales
Oct 01, 2012 -

Autosport Acura of Denville responded

Mr Hunter, I am glad we were able to connect via email to discuss your dissatisfaction with our dealership. Thank You, Steven Lustig Vice President

September 12, 2012

recently purchased a new 2013 rdx from Acura of denville and dealt with Steve. He was very friendly, knowledgeable, and worked with us to help make the car buying process an ease. As I'm sure you know car s More

by emayecee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 01, 2012 -

Autosport Acura of Denville responded

Hello, My name is Steven Lustig, I am the Vice President of Acura of Denville. I want to thank you for taking the time to share your great Acura of Denville experience here on Dealer Rater with other other shoppers. It always means a great deal to our team members to have their names mentioned here and I appreciate you mentioning how much you enjoyed working with Steve Victor in our Sales Dept. Steve does a great job for us as well as his clients. He is a true ambassador of the Acura of Denville way and has made many clients extremely happy they chose him and our dealership for their vehicle needs. On behalf of the entire team here at Acura of Denville, I want to thank you for choosing our dealership and congratulate you on the new 2013 RDX. Its an incredible SUV! We wish you much enjoyment with your new car and we look forward to working with you throughout and beyond your ownership experience with us. Thank You, Steven Lustig Vice President

September 09, 2012

An extremely professional and refreshingly honest group of employees. Both Peter and Mary Beth went out of their way to assist me in my unique situation. We have a good friend who is an executive for Lex More

by wendy.lee.378
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Spiro and Mary Beth
Oct 01, 2012 -

Autosport Acura of Denville responded

Hello, My name is Steven Lustig, I am the Vice President of Acura of Denville. It always makes my day to hear that our team was "extremely professional" as we place a premium on making sure we run things as professionally as possible at our dealership. Thank you so much for taking the time to share your great Acura of Denville experience with other shoppers here on Dealer Rater. It means a great deal to us to have our clients speak so highly about our organization and our team members. Mary Beth in our BDC, and Peter Spiro in our Sales Dept. both do an incredible job for us. They are both true ambassadors of the Acura of Denville way and we are very fortunate to have team members like them on our team here. We are certainly glad you chose to drive an Acura from Acura of Denville and we look forward to working with you throughout and beyond your ownership experience with us. On behalf of the entire team here at Acura of Denville I want to thank you for choosing our dealership and thank you for being such a valued member of the Acura of Denville family! Thank You, Steven Lustig Vice President

September 08, 2012

Please avoid this dealer! The sales team here is terrible and the only thing they care about is their commission, not the customer. I had actually purchased an Acura RDX from another dealer and went to Acura More

by asharkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The entire Saturday sales team
Oct 01, 2012 -

Autosport Acura of Denville responded

Hello, While I tend to disagree with your opinions regarding our sales department, I did try and reach out to you more than a few times to learn more about your experience. Since I didn't hear from you, I assume it's not something you longer wish to discuss and I shall respect that. I only wish we were able to leave you with a different impression of our dealership that more accurately represents the high level of customer service ours, or other dealership's client such as yourself have come to expect from Acura of Denville. I do wish you the best of luck with your new Acura and congratulate you on your purchase. Thank You, Steven Lustig

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