Autos of Dallas - Irving

The day prior to my arrival at the dealership. I contacted the agent and informed him of my desire to examine the vehicle in question. [My travel time is approximately one hour one way] I then sta I contacted the agent and informed him of my desire to examine the vehicle in question. [My travel time is approximately one hour one way] I then stated that I would be there at a specific time. Upon arrival I was later approached by the agent only to be informed that the vehicle was at another location. This resulted in over an additional hour of time waiting to see the vehicle. I had to return on Monday to complete the transaction. Once again I contacted the salesperson and stated the approximate time which I would arrive. I arrived on site approximately 5 minutes later than the estimated time due to traffic. I made contact with persons on site only to be told that the salesman had gone to lunch. I was made to wait for over hour past the time which I expected to meet with the salesman. It appears to me that little to no consideration was given to my time. It took less than ten minutes to complete the required transaction. NOT A GOOD EXPERIENCE!! More

Charming, courteous, fast , easy to communicate with , eager to help , clean , a bit hard to find as an outsider eager to help , clean , a bit hard to find as an outsider More

Issac did a great job helping with info on the car. He was willing to send me a video of the car He was willing to send me a video of the car More

Issac was extremely helpful in matching me with the car. He and Kevin in the finance department were very professional and made me feel very comfortable during the process. During the final inspection, He and Kevin in the finance department were very professional and made me feel very comfortable during the process. During the final inspection, the rear brakes were identified as needing replacement. Issac let me know and put me on the books to have the replacement completed at their cost. Would recommend Autos of Dallas and Issac to everyone. More

Positive: Rossan was professional, courteous and took care of all my needs. Responded to calls and texts in a timely manner. Upfront and honest. Very happy with my purchase! Negative: I was pre-appr care of all my needs. Responded to calls and texts in a timely manner. Upfront and honest. Very happy with my purchase! Negative: I was pre-approved before I walked into the dealership yet Financing still pulled my credit with 3 banks even though I notified them I was already approved. More

Great experience. Frankie Wells helped me from beginning to end. He reached out to me when I was inquiring about a vehicle and got it done. Thanks Frankie Frankie Wells helped me from beginning to end. He reached out to me when I was inquiring about a vehicle and got it done. Thanks Frankie More

Stay away from this company. You would end up paying more for your car than advertised. They force you to buy things you don’t need. Their communication is very poor. You would end up paying more for your car than advertised. They force you to buy things you don’t need. Their communication is very poor. More

Rita in the servicing department was amazing! She made an already stressful situation stress free and she truly cares about the customers. I hate I’m relocating because she is a gem. She made an already stressful situation stress free and she truly cares about the customers. I hate I’m relocating because she is a gem. More

Excellent service they had me in and out in less than an hour. I will highly recommend hour. I will highly recommend More

Walter is the best. He should become an official car-buying-psychologist. He made me sit down and consider what was actually the right direction for me at this particula He should become an official car-buying-psychologist. He made me sit down and consider what was actually the right direction for me at this particular time in my life. Thank you Walter. I appreciated. your insight. More